Ubuntu update to 14.04 - bricked my laptop

VirtualLarry

No Lifer
Aug 25, 2001
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I have this Asus laptop, with a 1007U. It shipped with Ubuntu 12.04 LTS.

I upgraded it at some point to Ubuntu 14.04. It upgraded fine, and I was still able to use it.

I then updated it last night. It installed kernel 3.13.0-85, and it won't boot any more.

Messing around with it, hitting ESC at boot time gets to a boot menu, with a recovery option.

I did the recovery, which returned it to factory specs.

Then when I booted 12.04, it prompted me to upgrade to 14.04. I did so, and upon reboot, it hangs the same way.

I can't seem to press or hold SHIFT during Ubuntu boot to get the GRUB recovery menu. It doesn't work.

Is my laptop now a hunk-o-junk? Has Ubuntu and Asus abandoned me?

I already lost all of my user data. At this point, I just want a usable Linux laptop. Is that too much to ask?

Edit: The boot process for Ubuntu starts, it shows red and white dots underneath, after a time, it says something about waiting for /dev/something/cryptswap1, press S to skip or M for manual. Regardless of what I press, or if I just wait, eventually, there are five red dots under the Ubuntu logo, and then it does nothing. Pressing the power button briefly, causes the HDD light to flash a few times, but otherwise, the HDD light is off.
 
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jhu

Lifer
Oct 10, 1999
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Another idea, try putting the harddrive in another computer and see what happens. Could be a hardware problem. Can also install Ubuntu via this method and put it back in the laptop.
 

VirtualLarry

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Aug 25, 2001
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http://www.newegg.com/Product/Product.aspx?Item=N82E16834231118

ASUS Laptop X200CA-DB02 Intel Celeron 1007U (1.5 GHz) 2 GB Memory 320 GB HDD Intel HD Graphics 11.6" Ubuntu

I think that's the one. I bought mine from Newegg, and I don't think that Asus offers (or offered) more than one Linux Ubuntu laptop with a 1007U.

Edit: I don't think it's a hardware problem, as it's not a hard-hang, per se. At least since the power button causes the HDD light to blink a few times if I push it after the Ubuntu loader has "hung".

Especially, since this only happened when I updated the kernel in 14.04. I suppose I could use the recovery to 12.04 LTS again, but I like having a newer distro.

I could also wait until Ubuntu packages a newer kernel than 3.13.0-85, and then do the restore / upgrade dance again then.
 
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jhu

Lifer
Oct 10, 1999
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Also, try booting the Ubuntu installation via USB amd see what happens.
 

Anteaus

Platinum Member
Oct 28, 2010
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From your post it could be a crypto thing. If parts of your drive are encrypted and aren't being unlocked it could cause chaos. I would use parted to clear the drive as well as build a new MBR table using the type command..
 

VirtualLarry

No Lifer
Aug 25, 2001
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Piggyback on Eliah's solution along with the bug reports on ubuntu (1310058), I was able to workaround the issue where encrypted swap gets lost when rebooting ubuntu 14.04.
Yeah, that sounds like what's happening.

I wonder, too, since the laptop only has 2GB RAM (minus whatever amount is needed for the Intel iGPU), do you think that Ubuntu 14.04 is running out of RAM booting, and that's why it hangs?
 

sweenish

Diamond Member
May 21, 2013
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I guess the next step is creating a separate user data partition once things are up and running again.

SuSE does this automatically.
 

Essence_of_War

Platinum Member
Feb 21, 2013
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Yeah, that sounds like what's happening.

I wonder, too, since the laptop only has 2GB RAM (minus whatever amount is needed for the Intel iGPU), do you think that Ubuntu 14.04 is running out of RAM booting, and that's why it hangs?

Min sys reqs for desktop Ubuntu is 384 MiB of RAM.
 

cfslap

Junior Member
Apr 23, 2016
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I have this Asus laptop, with a 1007U. It shipped with Ubuntu 12.04 LTS.

I then updated it last night. It installed kernel 3.13.0-85, and it won't boot any more.
The issue seems specific to this kernel version. I'm having the same problem with it but the previous one runs just fine

Linux AsusZen 3.13.0-68-generic #111-Ubuntu SMP Fri Nov 6 18:17:06 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

For now I've just removed that -85 one but since the new LTS has just been released I guess I will have to get ready to figure this out.
 

sweenish

Diamond Member
May 21, 2013
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So, is Linux going to get a pass on releasing a borked kernel, or will I get to see MS levels of anti-enthusiasm?
 

Essence_of_War

Platinum Member
Feb 21, 2013
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Oh so you've determined that it has to be a borked kernel and couldn't possibly be a hardware or firmware problem. VL hasn't even tried to do a verbose boot yet.o_O
 

lxskllr

No Lifer
Nov 30, 2004
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Oh so you've determined that it has to be a borked kernel and couldn't possibly be a hardware or firmware problem. VL hasn't even tried to do a verbose boot yet.o_O

Let's assume it is a kernel issue. An older kernel can be used, or a new kernel can be compiled with a fix. Not exactly the take it or leave it terms of MS.
 

sweenish

Diamond Member
May 21, 2013
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Oh so you've determined that it has to be a borked kernel and couldn't possibly be a hardware or firmware problem. VL hasn't even tried to do a verbose boot yet.o_O

Having read the thread, it seems a likely culprit. And let's not pretend the kernel is some unassailable piece of code. I've had to wait on kernel fixes enough times at work to know it's just as liable to be broke as hardware or firmware.

Let's assume it is a kernel issue. An older kernel can be used, or a new kernel can be compiled with a fix. Not exactly the take it or leave it terms of MS.
I can concede this. But even so, it's the kernel. It just shouldn't be happening. Especially if Linux actually desires to be a mainstream, consumer OS.

Year of Linux. Any year now.