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Two customers had Win10 foisted on them yesterday through WU

mikeymikec

mikeymikec

Lifer
Just to warn anyone who has to provide support in a similar-ish fashion. I don't suspect either of these people of agreeing to the upgrade then pretending they didn't after things didn't go quite how they expected.
 
No, they clicked on an acceptance of some kind. It is deceptive, I'm not apologizing for Microsoft and the dialog box your clients were presented with were as bad as a download page on a torrent site with all the "click here to download" buttons.

They were confused. There is a tiny link to back out of it. The topic was discussed in depth with screenshots and more on this week's Windows Weekly on TWiT.
 
Had someone call me on Monday to tell me one of their work PCs upgraded to 10 over the weekend. No one was in the office so who knows how it happened. Things were a little broken afterwards but I fixed all the issues.

Had another client that claims she selected no each time it prompted her but when I checked the logs Windows was still scheduled to deploy Win10 that evening. No idea what she was really clicking.
 
I heard from a few people that said this happened.

Also hearing from a few people who are suddenly considering it after resisting for so long. Not sure what's causing them to change their minds now, after all this time.

I'm fairly sure something they are seeing is presented differently.
 
It is at the point now where most people, if they end up upgraded, will quickly realize everything still works and just accept it and MS gets to check another little box.
 
I've just had two more customers ring saying that the upgrade occurred without permission. While the "they got duped into upgrading" explanation is the one I normally fall back on, four in one day seems progressively less likely.
 
I think MS just kicked it back to the top of the list, and people are selecting ok without thinking. I have lost count of how many times I have told it to hide KB3035583 (that one was the most prevalent), only to see it on the main Windows Update page again today. Did the same on a client's computer, only he has the Upgrade to Windows 10 icon back on the taskbar.

Unless it's an OS version of I Robot, I haven't run into any reason to run the other way, but I think that pushing it to people after they have said NO is idiotic.
 
I did a bunch of Win7 Pro installs on non-domain hardware in the past few days. After a restart you now get this pretty "Upgrade to Windows 10 Now!" popup with a big green Install button, not just the little bottom right nag box. Ran Windows Update 4x on every box to install *every* update available.

If you just close out of it, it does not install. This topic comes up again and again, they are consenting to the upgrade in some way, shape, or form whether they know/admit it or not. Win10 does not auto install itself.
 
nerp said:
It is at the point now where most people, if they end up upgraded, will quickly realize everything still works and just accept it and MS gets to check another little box.
Click to expand...

Yeah...initial surprise, followed by complaining, followed by acceptance. Easier for most consumers to just live with it than to have to go through a downgrade process.

I understand what Microsoft is trying to do - push out updates, keep security at a high level by getting people on the latest stuff, etc. - but if they really wanted to help, they'd provide a free, integrated copy of Malwarebytes with every Windows 10 license & virtualize IE/Edge like Ntrepid & Avast SafeZone for Chrome do to prevent malware infections.
 
Kaido said:
Yeah...initial surprise, followed by complaining, followed by acceptance. Easier for most consumers to just live with it than to have to go through a downgrade process.

I understand what Microsoft is trying to do - push out updates, keep security at a high level by getting people on the latest stuff, etc. - but if they really wanted to help, they'd provide a free, integrated copy of Malwarebytes with every Windows 10 license & virtualize IE/Edge like Ntrepid & Avast SafeZone for Chrome do to prevent malware infections.
Click to expand...

It's called Defender. And the OS itself. But people are still stuck in the days of thinking they needed to buy a big yellow Peter Norton box and install a crapton of "tuneup" stuff.
 
I'm fearing these phone calls... so far I've been lucky. On the flip side most people don't care about the privacy stuff so if they accidentally do the upgrade but their Facebook works they probably won't care. lol.
 
If this happened in some kind of office or enterprise environment I'd start wondering why the option to disable W10 update notifications wasn't enabled through the group policy stuff.
 
TheRyuu said:
If this happened in some kind of office or enterprise environment I'd start wondering why the option to disable W10 update notifications wasn't enabled through the group policy stuff.
Click to expand...

I'm going to laugh so hard if it happens where I work, they are VERY aggressive with updates and forced reboots, it's a matter of time till they let the win10 one slip by through WSUS (assuming they are using that). Funny thing is we recently got upgraded to 7 like maybe a year ago.

I could be working one day, PAFF, machine reboots, and now I have windows 10. They give a 20 minute notice and sometimes the dialog box is under another window so you don't notice it.
 
Red Squirrel said:
I'm going to laugh so hard if it happens where I work, they are VERY aggressive with updates and forced reboots, it's a matter of time till they let the win10 one slip by through WSUS (assuming they are using that). Funny thing is we recently got upgraded to 7 like maybe a year ago.

I could be working one day, PAFF, machine reboots, and now I have windows 10. They give a 20 minute notice and sometimes the dialog box is under another window so you don't notice it.
Click to expand...

Well that stuff should be automated so stuff like the group policy provided it's set up correctly would get pushed to everyone on the network in one go. There shouldn't be any way for anything to slip through and the users shouldn't have the rights to allow such an upgrade in the first place (pretty sure it needs an admin account but I could be wrong).
 
Well... they keep rolling out the same Get 10 updates, now listed as recommended and already checked. Sad to say, I know most of those updates by heart now.
 
nerp said:
It is at the point now where most people, if they end up upgraded, will quickly realize everything still works and just accept it and MS gets to check another little box.
Click to expand...

Win 10 broke several things for me. Had to download some hacked drivers to fix it because some of my devices don't support 10.
 
My neighbors PC installed 10 and he doesn't recall being prompted to do so. The recommended update theory sounds plausible.

RXxttaq.jpg
 
I just heard from a friend who told me about a relative, with a Dell, and they turned the PC on in the morning, and it just automatically started upgrading to Windows 10.

Well, that Dell was INCOMPATIBLE with Windows 10, and they LOST EVERYTHING. The person who's PC was hosed is a photographer.
 
I'll tell you that after reading this thread, I am purposely not hiding Windows 10 updates any longer, just to see what happens. Right now I can only say that my mother purposely took the updgrade, and she likes it.
 
VirtualLarry said:
I just heard from a friend who told me about a relative, with a Dell, and they turned the PC on in the morning, and it just automatically started upgrading to Windows 10.

Well, that Dell was INCOMPATIBLE with Windows 10, and they LOST EVERYTHING. The person who's PC was hosed is a photographer.
Click to expand...

That makes no sense. Yes, they upgraded (not realizing they approved it, understandable) and their data is most likely still there. They just need to revert back to 7.

Since he's a photographer, thankfully, everything is backed up, right? If not, lesson learned. Photographers first rule = back up EVERYTHING ALWAYS, especially if you expect to charge people for your work.
 
Ketchup said:
I'll tell you that after reading this thread, I am purposely not hiding Windows 10 updates any longer, just to see what happens. Right now I can only say that my mother purposely took the updgrade, and she likes it.
Click to expand...

I was curious as well, one of my win 7 laptops didn't get upgraded to 10 yet, so I let it get all the updates, and it just asks if I want to upgrade.
So far, after 1 week, it just keeps asking.
I'll keep an eye on it, and see if it does get automatically updated to 10.

Oh, when it asks, you must hit the close button, not the other buttons, since they don't give you a way out--that is sneaky, but the close button does work.
 
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