Trying to restore to different computer

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L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
My W10 Pro machine went completely belly up. I have only salvaged a Macrium Reflect image on an external usb hard drive. A friend donated a decent 3 yr old Gateway, with lots of junk on it. It runs fine, after I dumped his stuff and put on my retail W7 Pro.

I then did a restore from the HD. My original W10 desktop came up, and I thought a few manipulations would fix it, but I found there is no cursor, no mouse, no keyboard action. I should point out that the keyboard and mouse were fine before the restore. Also the original W10 machine had an SSD for storage, and the Gateway I restored the image to has a hard drive.

With no means of input, I have no access to this computer. I will fax a 6 pak to anyone who can fix this
cry.gif
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
Thanks for your response. This does seems rather complex. Gonna have to think on it.
 
X

XavierMace

Diamond Member
Apr 20, 2013
4,307
450
126
How different are the specs between your original computer and the donor computer?
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
Everything in the box is different. All the peripherals, including the keyboard and mouse are the same. I'm sure that's the issue. As to the keyboard and mouse, when I plug and unplug them, I do hear beeps, so I guess, in some way, they are recognized.
 
denis280

denis280

Diamond Member
Jan 16, 2011
3,434
9
81
if you could.here is a little command from Bubbaleone
Open Notepad and copy/paste the following:

set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc

Name the file "setdev.bat", and save it to the Desktop as "All files" (not text document [*.txt]). Double-click setdev.bat and it opens an advanced MSC version of Device Manager. Select; View>>Devices by type>>Show hidden devices. You will now be able to see every single device that has ever been installed on your current Windows installation.

This view includes all currently installed devices, and all devices no longer installed or connected (non-existent). All the icons for non-existent devices will be "ghosted" (semi-translucent, pale gray color).

Starting at the top and working your way down the list ( click every + sign to expand each device), right-click each installed device icon, and each ghosted device icon and select "Uninstall".

Ignore any prompts to reboot the PC. When you're completely finished uninstalling all currently installed devices, as well as all non-existent devices, shutdown the computer, then remove the hard drive. It's now ready to install onto new hardware.
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
denis280 said:
if you could.here is a little command from Bubbaleone
Open Notepad and copy/paste the following:

set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc

Name the file "setdev.bat", and save it to the Desktop as "All files" (not text document [*.txt]). Double-click setdev.bat and it opens an advanced MSC version of Device Manager. Select; View>>Devices by type>>Show hidden devices. You will now be able to see every single device that has ever been installed on your current Windows installation.

This view includes all currently installed devices, and all devices no longer installed or connected (non-existent). All the icons for non-existent devices will be "ghosted" (semi-translucent, pale gray color).

Starting at the top and working your way down the list ( click every + sign to expand each device), right-click each installed device icon, and each ghosted device icon and select "Uninstall".

Ignore any prompts to reboot the PC. When you're completely finished uninstalling all currently installed devices, as well as all non-existent devices, shutdown the computer, then remove the hard drive. It's now ready to install onto new hardware.
Click to expand...
 
DAPUNISHER

DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
31,680
31,538
146
Things to try -


Turn off legacy USB support in the bios, if it is enabled and present.

While windows is starting unplug the power or switch off from PSU. Restart and do the same thing again. See if they are detected and working the third boot. If they work go to the control panel and turn off fast shutdown

"- open "Power Options"

- open "Choose what the power buttons do"

- click on "Change settings that are currently unavailable"

- uncheck "Turn on fast startup"

It should force it to initialize all drivers."

If you get them detected and do the above, you can also uninstall and reinstall the usb device drivers at that point. Do not reboot before finishing all tasks because it may not detect them again on reboot.

If the above power trick does not work after a couple of attempts, try disconnecting the kb&m and let it boot to the sign in screen or right at desktop if that is n/a. Then hold down the power button until it turns off. Reconnect the kyb&m and boot again. Try that a couple of times before moving on.

If you can get into the system with remote desktop software you can turn off fast start up that way too.

A kvm switch would be good to try if you have access to one. Or even a USB hub.

Last suggestion is cut your losses and do a fresh clean install.

Good luck and please let us know if you resolve the issue.
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
I'll give that a try.

As to how different...

Original was home built W10 pro 32 bit
i5 2500k stock 3.3G, often run at 4.2G with no problems.
Sandisk 240GB SSD
2x2GB ddr3
Gigabyte p67a-ud3p-b3 mobo
212+ evo
Antec 550 watt psu

Recipient, donated by a friend, in good shape, 3 years old, little use, and factory default restored by me.
Gateway sx 2855ur13, W7 home premium, 64 bit
pentium g645 2.9G
4GB ddr3
integated intel graphics
h61 chipset
9 usb2 ports

As I mentioned, my restored w10 image from my original machine comes up with an enlarged desktop, active internet, sound, no cursor, no mouse or keyboard action. Numerous reboots, no help.

What do you think of this sysprep idea?
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
As to shutting down during startup, or pulling the power cord, at what point during the boot process do I want to do this? During post, welcome screen, when the desktop starts to load. etc?
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I am actually surprised it isn'the working, as the systems aren't that far apart in age. Might want to try starting Windows in safe mode and make sure old driver related software isn'the hanging on. Some Renesas USB controller drivers, for example (from your old board), could be throwing it for a loop.

If something like that doesn't work, a clean install of 10 may be your easiest solution.
 
Last edited:
VirtualLarry

VirtualLarry

No Lifer
Aug 25, 2001
56,571
10,206
126
I sold someone one of those rigs, I think, with a G630. They are decent little rigs.

I'm surprised that it didn't work either. I wonder if this is some sort of UEFI / BIOS issue, combined with it being a 32-bit install.
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
Original is OLDER system. Dates back to early 2011, except for ssd (summer 2015) and W10 (7/16). I have no way of getting into safe mode without kb or mouse.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
So the kb and mouse don'the even work at post? That's a bios setup thing. Run a cmos reset and see what happens.
 
L

lenjack

Platinum Member
Oct 10, 1999
2,706
7
81
update...After many reboots, desktop appearance is now normal...proper resolution. Still no ms or kb. I have heard of Macrium Redeploy, and have wondered if that would be the answer. I would need LOTS of hand holding on this, especially since it's a $70 gamble.

I would think the way to start would be to return the donor Gateway to factory default, which was W7 home Premium 64 bit. I do have recovery disks. Then use Redeploy from there. My image came from a W10 Pro, 32 bit ssd, and is on an external usb hard drive. LOTS of hand holding. Are you pretty sure this will work? I'll probably be back here assistance, more than once. We geeks need to stick together, or, see my signature. Thanks all for listening.:confused:
 
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