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Trying to fix internet explorer

kekulamusic

Junior Member
I am a very active chrome user so i didn't realise this problem earlier. Internet in google chrome works but not on Internet Explorer. Not only that, when i download an alternative browser like firefox, or opera, same problem occurs
The error message in Internet explorer is "unable to open search page". I ran system scans and unfortunately couldn't locate any malware programs or viruses. The major problem here is, not only the other browsers stopped working, but also every application that has to connect to the internet. This includes a software that i have to activate online as soon as possible. i conversed with one of the Microsoft Techs online and we couldn't establish a connection through the Microsoft support applet.

Please this is an urgent matter. Can anyone please give me a solution?
Thank you
 
Check Device Manager, check that your network hardware (ethernet and / or wifi) doesn't have a yellow exclamation point on it.

Open a Command Prompt.

Type "IPCONFIG /ALL".

Look for your network hardware, and see what the assigned "IPv4", "Default Gateway", and "DNS Server(s)" have listed.

Type "PING www.google.com".

Do you get "reply received" four times? Or "Error resolving hostname"? Or some other error?
 
Are you using some kind of proxy connection? If you've got Chrome set up to use the proxy but you haven't set anything else up, you'll be able to connect with Chrome but nothing else.
 
Sometimes, some software try to change the proxy of Internet Explorer and if the proxy / sock is dead, then the connection will be corrupted.

To check it, go to Option > Internet Connection and make sure there is no stick at sock/proxy section.
 
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