Trying to diagnose sickly system

carlboyer

Junior Member
Jan 17, 2012
9
0
0
Hi, I’m trying to salvage a ten year old system that a couple months ago started behaving badly. It is an iWill KK266-plusR motherboard, 1.5 gig of RAM, AMD 1600+ processor, nVidia 6200 256MB video card and two Maxtor hard drives. It is running Win XP SP3.

Here are the issues. First, we started seeing sporadic crashes while my wife was web surfing. FYI, she surfs a lot of sites in Poland since she is from there. Then we started seeing the system slowing down significantly, initially with the anti-virus update process bringing the system to its knees and then the start up in general taking 15 minutes from the time we see the Windows desktop to a time where you could run an application. At about the same time, the system started crashing more frequently and the system called for disk integrity checks at restart. Interestingly, after the disk checks complete, it takes another 15 minutes or more before the Windows desktop appears. :whiste: The disk drives are Maxtor and when I tried to run a Maxtor diagnostic tool, the system crashed. Malware and anti-virus scans come back clean. System temps appear to be fine.

So, I figured that the issue must tie to the disk drive(s) and decided to try reformatting the C drive followed by a re-install of Win XP. Here is where things get really strange. When I try to get the system to boot off the CD drive, the system will not accept keyboard inputs and so skips any attempt to boot off the CD. It then goes to the safe mode screen and again, no keyboard inputs are accepted. Regardless of whether I use the PS2 connection or USB the key board won’t work in either situation. And yet, the keyboard works just fine while in the BIOS! :confused:

So, I figured if I took the hard drive off the boot device list in the BIOS and left just the CD as the only boot device that would force the system to boot off of the CD – wrong. :colbert: It still continues on to the hard drive to start the boot process. So, any thoughts as to a cause? I haven’t tried swapping out hard drives, yet.
 
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piasabird

Lifer
Feb 6, 2002
17,168
60
91
Try going into windows sign-on screen and turn on the on screen keyboard. It is like for disability or accessability options. Might also try disabling the HD in the BIOS. You might also try changing the boot order in the BIOS. Another way to get around the hard drive is to turn off the comptuer and disconnect the power and open the case and unplug the Hard Drive power and data cables.

If this motherboard is IDE drives then it has the dreaded wide cables with with 2 IDE/PATA connectors. Sometimes if the hard drive is failing on one hard drive it causes problems which prohibits the other drives form working or being seen. It will work better if the CD/DVD drive is on its own cable with nothing else connected.

Sometimes crashes like this can be caused by things like
Bad Power Supply
Bad RAM
Bad or loose cables
corrupt Video drivers
Bad video cards
I/O boards sticking up

If this was an old game playing rig, you might try to get a simple video card or just updating the video card drivers.
 
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VirtualLarry

No Lifer
Aug 25, 2001
56,572
10,208
126
optical drive might be failing, if it isn't booting. I had that happen recently when I worked on a friend's computer. I think the CD laser in the DVD-RW was failing, it didn't want to boot burned discs. BIOS wouldn't even see them as a bootable disc.

Also, check the mobo for failed capacitors (tall tin can things), that can often happen to older boards, and would definitely cause crashes.

Edit: Seriously though, ten years is a fine lifetime for a machine of that spec. Time to upgrade! :)
 

mfenn

Elite Member
Jan 17, 2010
22,400
5
71
www.mfenn.com
Sounds like the HDDs are developing lots of bad sectors which are requiring a ton of retries to be successfully read. You probably do need new drives, but given the current cost of HDDs, replacing them could very well put you 1/3rd of the way to replacing the entire machine.

As for the keyboard issue, make sure that Legacy USB support is enabled in the BIOS.
 

carlboyer

Junior Member
Jan 17, 2012
9
0
0
Thanks, gang, for the suggestions. When I get some time, I'll try them out. VirtualLarry, I had already ordered the parts for a new build system. This was a system I handed down to my wife. She is now getting my system with upgrades (new processor, more memory and Windows 7) that I didn't even have. Of course, I'm getting a completely new system. :D

She'll end up with an EVGA 680i SLI board, e8600 processor, 6 GB DDR2 800 RAM, and a EVGA 8800 GTS video card in an Antec P182 case.

This weekend I'm building a Gigabyte GA-Z68A-D3H-B3 board, i7 2700K, 16 GB DDR3 1600 RAM, SATA 3 60 GB SSD drive, and a Sapphire HD 7950 3GB OC Edition video card in an Antec Sonata Solo II case.

The iWill system goes to rest.