Question Troubles after switching to a RX590?

[firebirdude]

I ran a Radeon R9 280 video card for a few years in my PC. No problems. I decided to upgrade my wife's video card and bought her a 5700XT. I took her old RX590 and figured it would be a small step up for me. So all same PC, just swapped in the RX590.

It's crashing under load. The entire PC reboots. I even pegged the fan curve at 100% at all temps (and I heard the fans ramp way up), but it still crashes the entire computer within about 1 minute of playing a game. I can websurf all day.

Well my power supply doesn't have an 8-pin video card connection. I bought an adapter that allows the connection of two 6-pin PCI-E power connections into one 8-pin that would then go to the card. So in theory, I'd have power capacity of 225W, no? 75W from the PCI-E slot itself, then 75W from each 6-pin PCI-E plug? This should be sufficient, no? If no.... then WTF do they even make the adapter?! Let alone all the versions I past up with only one 6-pin input!

As a heads up, I tried one version of driver backward. Same issues. Also keep in mind this card worked great in her computer for over a year.

 

[UsandThem]

Well my power supply doesn't have an 8-pin video card connection. I bought an adapter that allows the connection of two 6-pin PCI-E power connections into one 8-pin that would then go to the card. So in theory, I'd have power capacity of 225W, no? 75W from the PCI-E slot itself, then 75W from each 6-pin PCI-E plug? This should be sufficient, no? If no.... then WTF do they even make the adapter?! Let alone all the versions I past up with only one 6-pin input!

This sounds like your most likely issue.

What power supply do you use that doesn't have one PCIe 8-pin cable?

 

[firebirdude]

What power supply do you use that doesn't have one PCIe 8-pin cable?

I don't want to say...you'll make fun of me.

It's a XCLIO GREATPOWER X14S4P3 550W. While it does have an 8-pin modular connector, it's the 12V EPS connection. I'm currently using the one PCI-E 6-pin that's hardwired by the main 24pin harness, and then I plugged in another PCI-E 6-pin modular cable. Both of those run to the adapter, which then give me the 8-pin PCI-E. There's no way those are both on the same rail, right? It says it has three 12V rails. I've figure the hardwired PCI-E and then both the modular connections would all be on different rails.

 

[UsandThem]

I don't want to say...you'll make fun of me.

It's a XCLIO GREATPOWER X14S4P3 550W. While it does have an 8-pin modular connector, it's the 12V EPS connection. I'm currently using the one PCI-E 6-pin that's hardwired by the main 24pin harness, and then I plugged in another PCI-E 6-pin modular cable. Both of those run to the adapter, which then give me the 8-pin PCI-E. There's no way those are both on the same rail, right? It says it has three 12V rails. I've figure the hardwired PCI-E and then both the modular connections would all be on different rails.

I wasn't very familiar with that brand, and from what I read they aren't the worst units out there, so that's good.

The problem with splitters and adapters, they could be absolute junk. Another thing of note, that PSU model is quite old, and as power supplies age, they often can't provide the full power they are rated for. The posts with people asking about the model you own, are all from 2007. My advice would to be to buy a modern PSU, that comes with at least one 8-pin PCIe cable (which all 550w units do that I've seen).

http://www.jonnyguru.com/forums/showthread.php?1365-Xclio-Greatpower-X14s4p3-550w
http://www.xtremesystems.org/forums/showthread.php?137739-since-johnny-doesn-t-like-XClio

 

[firebirdude]

Yeah I thought about replacing it as soon as I saw I didn't have an 8-pin PCI-E connector. But heck, they're all so expensive right now. I bought the wife a 750W EVGA G1+ Gold-rated power supply for $60 on clearance ~6 months ago. Now it's like I couldn't touch anything like that without spending double.

 

[UsandThem]

I haven't really watched power supply pricing lately, but if you want to spend to much, here are a couple of power supplies that should be good:

https://www.newegg.com/corsair-cx-series-cx550m-550w/p/N82E16817139147
https://www.newegg.com/rosewill-hive-series-hive-550-550w/p/N82E16817182131
https://www.newegg.com/thermaltake-smart-series-sp-650pcbus-650w/p/N82E16817153173

I would personally go with the Corsair unit, but all 3 should be good quality units.

 

[VirtualLarry]

Yeah, "decent" PSUs right now, are like $80-100 and up, nearly twice what they cost last BF.

Besides the BF sales last year, the market was coming off of the GPU mining boom, so there was an over-supply of really solid PSUs at the high-end, so they were being discounted heavily, and then now, we have tariffs of like 10% or maybe soon if not already, 15% or 25%.

I WISH that those EVGA G1+ 650W/750W modular PSUs were still $60-75 on sale, I'd snag a whole bunch of them.

 

[firebirdude]

Am I correct in thinking that if the video card wasn't receiving the required amount of juice, that just the video output would crash and not the entire computer? In other words, I'm thinking I'm just maxing out the entire power supply. And maybe the little adapter is "working fine".... I'm just running out of total wattage?

Which as you said, it could be because it's old and whatnot. Or it could be because I'm just pulling ~550W when full tilt.

 

[UsandThem]

Am I correct in thinking that if the video card wasn't receiving the required amount of juice, that just the video output would crash and not the entire computer? In other words, I'm thinking I'm just maxing out the entire power supply. And maybe the little adapter is "working fine".... I'm just running out of total wattage?

Which as you said, it could be because it's old and whatnot. Or it could be because I'm just pulling ~550W when full tilt.

I doubt you're pulling anywhere near 550w with a RX590 GPU (unless you are running an overclocked Threadripper 3970X as your CPU).

 

[VirtualLarry]

Am I correct in thinking that if the video card wasn't receiving the required amount of juice, that just the video output would crash and not the entire computer?

No, that's not correct. If you are pulling more Amps on that rail, than are allowed by the current-limiters, or more Watts overall than the PSU can supply, the whole supply will SHUT DOWN, as a precautionary measure.

Or, if the PSU is OLD, or CHEAP, sometimes the additional load caused by a newer, higher-end GPU, can cause the voltages (+12V, also supplies the CPU, possibly on a different rail though), to sag, or cause overall regulation to go out of spec, in that case, you can get shutdowns, BSODs, crashes, black-screens, and whatnot. (Edit: Memory-corruption too.)

I agree with the others, time for a new PSU.

I would go with a Seasonic Focus (Plus) Gold 650W.

 

[firebirdude]

I doubt you're pulling anywhere near 550w with a RX590 GPU (unless you are running an overclocked Threadripper 3970X as your CPU).

No, that's not correct. If you are pulling more Amps on that rail, than are allowed by the current-limiters, or more Watts overall than the PSU can supply, the whole supply will SHUT DOWN, as a precautionary measure.

Or, if the PSU is OLD, or CHEAP, sometimes the additional load caused by a newer, higher-end GPU, can cause the voltages (+12V, also supplies the CPU, possibly on a different rail though), to sag, or cause overall regulation to go out of spec, in that case, you can get shutdowns, BSODs, crashes, black-screens, and whatnot. (Edit: Memory-corruption too.)

I agree with the others, time for a new PSU.

I would go with a Seasonic Focus (Plus) Gold 650W.

Thanks for the replies. I guess I should have said, if the entire computer is shutting down, then it's obvious the PSU is being exceeded in some way. Versus the video card struggling for juice and/or overheating and/or shitty driver, etc etc. A video card specific issue would kill the video output, not shut the whole computer down. Yes?

 

[Steltek]

Yeah, "decent" PSUs right now, are like $80-100 and up, nearly twice what they cost last BF.

Besides the BF sales last year, the market was coming off of the GPU mining boom, so there was an over-supply of really solid PSUs at the high-end, so they were being discounted heavily, and then now, we have tariffs of like 10% or maybe soon if not already, 15% or 25%.

I WISH that those EVGA G1+ 650W/750W modular PSUs were still $60-75 on sale, I'd snag a whole bunch of them.

Figures that EVGA just had a B-stock sale a few days ago. I think I saw an 800W semi-modular 80+gold on their B-stock website for $70 today, though.

 

[VirtualLarry]

A video card specific issue would kill the video output, not shut the whole computer down. Yes?

Most likely. You would get "Black Screen", "BSOD", "TDR Timeout error", etc.

Check Reliability Monitor, if you're on Win10.

 

[firebirdude]

Figures that EVGA just had a B-stock sale a few days ago. I think I saw an 800W semi-modular 80+gold on their B-stock website for $70 today, though.

Dang. You're right. Anybody have any thoughts on this? Normally I wouldn't touch a BStock PSU with a 10ft pole.... but I suppose it's directly from the manufacturer.

Products - Featured Products

Products - Featured Products

www.evga.com

Most likely. You would get "Black Screen", "BSOD", "TDR Timeout error", etc.

Check Reliability Monitor, if you're on Win10.

I see a bunch of alerts today that windows did not shut down properly.

I also see that every single time I startup the computer (for the entire log length), I get this error:
Radeon Settings: Host Application Stopped Working then it shows date and time. Every single time, long before this video card was installed.

 

[Iron Woode]

I scored a Corsair TX 500m for $95.00 CDN from Amazon last week. Trust me that is a good deal here in Canada. Most TX series are over $130.00 CDN.

Even Corsair CX series that are modular are expensive here.

I am sure that your adapter is the problem. With some persistence I bet you can find an affordable PSU with the wattage and connector you need.

 

[ao_ika_red]

Dang. You're right. Anybody have any thoughts on this? Normally I wouldn't touch a BStock PSU with a 10ft pole.... but I suppose it's directly from the manufacturer.

Products - Featured Products

Products - Featured Products

www.evga.com

I see a bunch of alerts today that windows did not shut down properly.

I also see that every single time I startup the computer (for the entire log length), I get this error:
Radeon Settings: Host Application Stopped Working then it shows date and time. Every single time, long before this video card was installed.

Have you removed Radeon driver with DDU? And what kind of driver you currently use?

 

[firebirdude]

Have you removed Radeon driver with DDU? And what kind of driver you currently use?

I don't know what that means. I'm running whatever the Radeon auto-detect and install decided it needed. lol

 

[Guru]

That PSU is way too old and underrated for the RX590. Back in 2006 the specifications for PSU's were much different, I doubt continuous power, peak power and high current specs were as good as they are today. Plus as PSU's age their power delivery weakens, I doubt that PSU is producing more than 170/180W of continuous power, let alone peak power. Plus when using an adapter for 2x6pci-e pins into one 8pin its going to lose some power through the transfer, so an old psu with weaker 2006 specs, used up over 10+ years and running through an adapter and there is your issue!

Good news is that any basically mid tier 500W PSU from 2017 and onwards will do.

 

[firebirdude]

That PSU is way too old and underrated for the RX590. Back in 2006 the specifications for PSU's were much different, I doubt continuous power, peak power and high current specs were as good as they are today. Plus as PSU's age their power delivery weakens, I doubt that PSU is producing more than 170/180W of continuous power, let alone peak power. Plus when using an adapter for 2x6pci-e pins into one 8pin its going to lose some power through the transfer, so an old psu with weaker 2006 specs, used up over 10+ years and running through an adapter and there is your issue!

Good news is that any basically mid tier 500W PSU from 2017 and onwards will do.

I went ahead and ordered the B-Stock EVGA linked above. Leary of buying BStock PSU, but it's direct from the manufacturer. Price was too good to pass up... on something I hadn't planned on and didn't want to buy. lol

 

[Stuka87]

This may have been mentioned, I did not read every post. But, the PSU you mentioned is one I would list as "junk" because it uses THREE 12V rails to achieve its output rating. A good PSU will only use a single rail.

What you are running into is you are grabbing too much power from one, or maybe two of those rails. Some PSU's will label which rail each 12V output connects too. If yours does, you need to use your adapters on different rails, and make sure its NOT the same rail the CPU is getting power from.

 

[Meghan54]

This may have been mentioned, I did not read every post. But, the PSU you mentioned is one I would list as "junk" because it uses THREE 12V rails to achieve its output rating. A good PSU will only use a single rail.

Cow dung. Utter cow manure.

 

[Stuka87]

Cow dung. Utter cow manure.

Er, are you saying my post is "crap", or are you saying the PSU is sub-par? Its not exactly clear.

 

[Arkaign]

Just as a funny example. I was curious to see how my new PSU has a single rail. I kind of remember the old Antecs I had 10-15 years ago being a big deal because they had multiple rails. Looks like the trend switched at some point.

 

[VirtualLarry]

Well, the single-rail PSUs are more "compatible", but they also have a greater risk of fire and damage, should the rail short out partially. On a multi-rail PSU, there is a current limiter for each rail, for safety. (That is part of the ATX spec, AFAIK, and the single-rail, high-wattage PSUs, are kind of skirting the ATX specifications, unless they've specifically been amended to allow that now.)

A well-design multi-rail PSU (such as a slightly-older Antec), is NOT in any way inferior to a newer single-rail PSU, inherently, just because it has multiple rails. In fact, it may be "safer", should a short occur.

 

[VirtualLarry]

the PSU you mentioned is one I would list as "junk" because it uses THREE 12V rails to achieve its output rating. A good PSU will only use a single rail.

This is untrue.

Edit: It could be written, "an unsafe/less-safe PSU will only use a single rail".