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Trouble with the Turtle Beach Montego II sound card...

Glottis

Senior member
Nov 29, 2000
550
0
0
I am wondering if anyone can help me, I just got this sound card, and I cannot even get it to boot up with the card plugged in. It works fine with my old Creative ISA card, but the new PCI card keeps hanging up. It goes to the detecting new hardware screen, and gets part way through, but I always get the blue screen of death, and am forced to reboot. I have a Duron 600 overclocked on an Abit KT7-Raid motherboard, and am running Win98SE. Any help would be much appreciated. Please leave me a PM, or email me at epi_glottis@hotmail.com
 

rodan

Senior member
Oct 11, 1999
254
0
0
I bought one of those, too. Mine configured fine in Tyan Socket 7 board. Try another PCI slot. ( if you have one ) I've ran into situations before where a card would not work in one slot, but, in another. Got the same "blue screen of death" before switching, also.
Good luck.
 

zzzz

Diamond Member
Sep 1, 2000
5,498
1
76
try PCI slot 4.
If this card has vortex-2 chipset, then just sell it and buy other card. that chiset has compatibility problems with the via chipset.
It may be because you don't have free IRQ's, try disabling the com ports and the parallel port before installing.
 

Glottis

Senior member
Nov 29, 2000
550
0
0
Alrighty, thanks for the advice, I'll be sure to try them out when I can get at that computer again, today is pretty busy.
 

sandorski

No Lifer
Oct 10, 1999
70,785
6,345
126
To get a Vortex2 card to work on the VIA KT133 chipset, here are some things that need to be done:

1) Use a PCI slot that *does not* share IRQ's.
2) Use Aureal's 2048 reference drivers
3) Disable(or even better do not install) the SB DOS emulation

For help with 2 and 3 go here

I have an Aureal SQ2500(Vortex2) working fine on an Asus A7V(VIA KT133) using the aforementioned technique.
 

Glottis

Senior member
Nov 29, 2000
550
0
0
Thanks, I'm getting ready to try those out, but one question, how do I know if my PCI slot is sharing IRQs? Guess I don't know that one.
 

sandorski

No Lifer
Oct 10, 1999
70,785
6,345
126
Hmm, not sure, but the manual should say. I think I've heard that PCI slot 2 and 4 don't on that mobo, but double check the manual.
 

hclarkjr

Lifer
Oct 9, 1999
11,375
0
0
i tried to get the same card to run on my KT-133 board and could not get it to work right. i even called turtle beach and he told me to buy another soundcard as the votex has trouble with this chipset.
 

sandorski

No Lifer
Oct 10, 1999
70,785
6,345
126
Hmm, perhaps it's just the Turtle Beach cards. Many people have Vortex2 cards and VIA KT133 working together, myself included.
 

CalebTG

Senior member
Mar 29, 2000
624
0
0
The only probelm between via and vortex2 is that aureal never had solid win2k drivers out before they went out of business. Their win2k drivers don't work worth crap with via motherboards, but using the 2048 reverence drivers found here should work just fine in win9x/me
 

Glottis

Senior member
Nov 29, 2000
550
0
0
Well, I tried again today guys, and no luck. While I tried PCI slot 4, and everything seemed to go well until Windows started autodetecting my card, and while several of the drivers loaded properly, once again, partway through the install process, I got the blue screen of death. This is a Vortex2 card, which is supposed to work, and I am now trying the newest drivers from the Turtle Beach site, but a new problem has cropped up. I booted into safe mode to uninstall any and all instances of sound card drivers, and while most of them came off fine, I have 2 instances of the TBS (Turtle Beach Sound) PCI sound card drivers in my sound/video game controllers tab of my system. I tried to remove them, but it says that I cannot remove them without removing the parent driver, or something very close to that effect. I have removed everything else that is even remotely connected with that sound card, and still can't get rid of those instances. Argh. Any help on this new problem would be appreciated. I am worried that nothing else I try will work while those remnants are still hanging on.
 

Rendus

Golden Member
Jul 27, 2000
1,312
1
71
You wouldn't happen to have a DVD decoder card, would you? TB Montego 2s HATE DVD decoders. They also hate WinME, the TB drivers, and Via chipsets.

In my opinion they hate everything, but then again I have to support these things, so... :)
 

Glottis

Senior member
Nov 29, 2000
550
0
0
No, no DVD decoders. Here is my system:
Athlon Duron 600 overclocked (even though I undid it to try to get the sound card working)
Abit KT7-Raid motherboard
GeForce2 MX video card
Maxtor 30 gig HD
D-Link 10/100 NIC

And that's it. Nothing too fancy in there. I'm getting mixed reviews on the Via chipset for sure though. Turtle Beach, among others, say that the Vortex chip was the one that had the many problems, and that the Vortex2 should be fine, but obviously something is still amiss.
 

UsandThem

Elite Member
May 4, 2000
16,068
7,383
146
That card gave my system a fit (PIII 700 and Asus CUBX) when I tried installing windows with it in my system.

I installed Windows 3 times, and it crashed on the final reboot every time. It was corrupting my IDE controller drivers.

I took it and installed Windows, and it was perfect. I then stuck the card in after installing my Promise Ultra 66 drivers and it was fine. I think it takes a lot of IRQ's with all the crap that card installs like the SB DOS Emulation.

I will stick with Creative cards from now on.
 

sandorski

No Lifer
Oct 10, 1999
70,785
6,345
126
Glottis: I think I know what the problem is, the DOS drivers are causing that to happen. What you need to do is, is to not install them. Go here and do the change talked about, then install your drivers.
 

Glottis

Senior member
Nov 29, 2000
550
0
0
Thanks for all the helpful tips all, I did finally get the thing to work! Thanks again.