Trouble setting up DSL w/Linksys DSL Router

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
I have a Linksys 4 port DSL router and Qwest/MSN DSL 640 upstream 256 downstream I believe. I have got the DSL working fine with only my win2k pro computer connected to the router but when I try connecting through the router with more than one computer connected it does not work properly. The two computers I have connected to the router can see each other (i pinged each of them successfully from the opposite computer). I have tried everything I know of to try and get this thing working with no success. I have a bit of experience in networking and still can not figure out the problem? Am I supposed to enable PPPoe? I have tried enabling it and it will not connect when I fill out the password and login boxes, it just sits there trying to connect and never does. I also tried going to practicallynetworked.com and following everything and it does not work. Any suggestions. Thanks.

P.S. Anyone have any links to a place that has good registry hacks for DSL performance? Thanks.
 

JackMDS

Elite Member
Super Moderator
Oct 25, 1999
29,552
429
126
My guess is that you working computer still have the PPPOE program, and that connects it to the Internet, not the Router.

If you Router PPPOE do not work, no other computer will connect. In order for it to work, you need to know your ID, and Password, as assigned by the ISP. Type the ID and password to the Router?s menu, and check the automatically obtain IP (unless you have Static IP).

In addition when the Router PPPOE works, you need to change the connection in the I.E (AKA the Browser) to connect through LAN (PPPOE DSL software is a DialUp).
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
I already have the obtain ip address automatically checked, and I have the login and password filled out in the router settings, and it just hangs every time it tries to connect to the pppoe. it is also already checked to connect through lan. any other help?
 

Rhi

Member
Dec 29, 2001
135
0
0
Are you already connected via the PPPOE on the working computer? Make sure the router is the first and only device that does a PPPoe connect. All computers shouold be configed to connect via lan, dhcp.

Sorry I can't be mush help, as my dsl is bridged and thankfully I've never had to deal with pppoCRAPe. Heh.

-Rhi
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
I'm kinda new to the whole DSL thing. what does bridged mean? I can get my computer to connect to DSL if i connect it straight from the dsl modem to my computer, it works fine. But when I try going dslmode->linksysrouter->computer, it doesnt work. I'm pretty sure my isp uses PPPoe. I have MSN as my ISP w/ Qwest line. Should I uninstall the software that MSN suggested I install?? How do you know if your ISP uses PPPoe?? The software MSN had me install asked me for login/password but it doesnt come up everytime I logon to my comp, I am just always connected. My roommate didn't install the software either and his computer worked fine when connected directly to the modem w/o router. thanks for any more help.
 

AKA

Golden Member
Oct 10, 1999
1,304
0
76
Bridged modem doesnt mean it uses PPOE or not.

You can have a bridged modem that uses PPOE or a bridged modem that doesnt use PPOE.

In short it acts like a direct connection just like a 56K modem would. Your modem either acts as a bridge modem or a router.
Most modems are bridges.. not designed to route and they usually have only 1 port direct to computer. Some are modem/routers that can act both ways with multiple ports for more than 1 computer.

If your Wan IP address is set on your computer (not your modem) then its acting as a bridge modem. If the modem has extra ports and your Wan IP address is set inside the modem/router then its acting more like a router.

If your authenticating with a user name and password then your using PPOE.

What you want to do is setup your Linksys router to use PPOE with your username and password. Then uninstall the authentication software (PPOE software) on your pc's. Also make sure your router is set to dhcp (if thats how you want it) and your other computers are set to obtain ip address.

All you would need to do is launch Internet Explorer to connect because your router should be maintaining a connection to internet using PPOE.

 

Rhi

Member
Dec 29, 2001
135
0
0
Hmm. Thanks for the explanation AKA. I was simply told by A tech support person that I had a bridged account and was granted access via my MAC is instead of PPPOE.

-Rhi
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
thanks for the explanation. had all that stuff configured properly already I guess. still doesnt work. I read up on my service over at dslreports.com (great website by the way) and I guess MSN uses PPPoA and theyuse a customized version of the Arescom 800 modem which disabled any kind of sharing of the service. guess I'm screwed.
 

Dizway

Senior member
Oct 24, 2000
533
0
0
MSN through Quest does not use PPPoE... it is Dynamic... infact, if you look at the ip address they assign you it is private e.g. 192.168.0.x or 10.x.x.x ... so you might have to change your router's ip to something else so that it doens't conflict with your ISP's gateway. Use Dynamic addressing (router) for Quest... i'm pretty sure it's not PPPoE... i've talked to 2 people who had problems with their routers (setup) because they thought it was PPPoE. I asked them to connect directly to the modem and find out their ip address with the PC... it was a private ip which is weird, which also means they were assigned via DHCP on the ISP's end.

Try setting it to Dynamic, and Clone your MAC address into the router...
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
would you mind explaining to me how I go about cloning the mad address? i already changed the ip of the router so I know that is not the problem.
 

Dizway

Senior member
Oct 24, 2000
533
0
0
First of all, see if i'm right. Connect your PC straight to your dsl modem. Make sure you can browse the web (get online)... then type ipconfig /all in command prompt, you should see this:

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx
Dhcp Enabled. . . . . . . . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.xx
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.xx

If your IP address is 192.168.x.x or 10.x.x.x , then I was right, your isp is assigning you an ip address dynamically (private, even). Copy down your default gateway and DNS server (u might need it)... make sure it's not 192.168.1.1 (like most linksys routers = conflict). If it is... there should be away to change it in the router.

Then... plug your PC into your router and router to the modem.

if you go to command prompt, type 'ipconfig /all' it will tell you your nic's physical address... copy the numbers down and enter it into the router (somewhere that says MAC cloning). Btw, you shouldn't be entering any IP address in your router if you're using Dynamic IP address or Automatically Obtain an IP address... After u do this, reboot the router (unplug it and plug back in) and reboot your computer.

If your router gets an IP address from your ISP, then you are all set, however, if your pc cannot browse the web but can ping the router and 216.115.102.76, then you need to add a dns server into your pc.
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
Ok, I cloned my mac address, still doesn't work. Do you know what I'm supposed to have selected in the Dynamic Routing Tab under Advanced Settings. It gives option of using "Gateway" or "Router" and then two options or disabled for RX and TX. Thanks for the help guys, wish I could just get this thing working finally, its been three weeks!!!! peace
 

Dizway

Senior member
Oct 24, 2000
533
0
0
My gf's Linksys has Gateway and tx rx to disabled.

Under "STATUS"... do you get a WAN ip address? or 0.0.0.0 ? Click Release and then Renew.
 

Bleep

Diamond Member
Oct 9, 1999
3,972
0
0
There seems to be some confusion here. Look at it this way. the only thing connected to the ISP is the router, no matter what it uses ppoe or ppoa or whatever has nothing to do with the computers that are on your side of the router. You need to remove the software from the computers that you have installed to enable ppoe and just do a simple lan setup with all the stuff set on auto.
Bleep
I sould have added this. if you look at your router book i believe you will find that the inside or your computer side of the router will only work with TCPIP. So the lan has to use tcpip not anything else.
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
Dizway: thanks, thats what mine was already set to.

Bleep: No, I dont have to enable PPPoe. And I have already done the other stuff you stated.
 

Dizway

Senior member
Oct 24, 2000
533
0
0
how about pull off power on both router and modem. plug router in first. plug modem in next. go into router, renew ip... see if that works. fyi, it does work sometimes. good luck.
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
nope, didnt work, tried it again just to make sure and still didn't work. looks like i'm pretty much screwed. do any of you have MSN isp with QWest DSL line and a Linksys router and actually have it functioning properly??? I'm beginning to doubt this combination works from what I've read around the internet. Peace.
 

Dizway

Senior member
Oct 24, 2000
533
0
0
When you plug the modem to your PC.... type "IPCONFIG /ALL" in the command prompt. What is your IP address and gateway?

IS IT... IP: 192.168.1.x and Gateway: 192.168.1.1 ?

IF SO... you must change the LAN IP (in Linksys Setup) to 192.168.10.1 , Obtain IP Automatically, Login = Disabled

Powercycle both router and modem.

Login to Linksys, go to Status and do a DHCP Renew.

If this doesn't work, "reset" your router completely (push the reset button on the router), then login, change the LAN IP ONLY to 192.168.10.1. do DHCP Renew

According to this article in google it is posible to setup your Linksys. It's just a matter of doing it right. Keep trying, good luck.
 

mobogasm

Golden Member
Oct 25, 1999
1,033
0
0
Dizway: THANKS!!!! that was it. Needed to change it to 192.168.10.1, I had tried changing to 192.168.1.2 from the original 192.168.1.1 but last week, but I guess that wasn't enough. Everything seems to be working fine now. Thanks for the help everybody.