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Trouble Setting Up a WD MyBook Live 1 TB Drive on my Network

T

trainspotting

Member
I am having no luck in getting my Western Digital 1 TB Network drive up and running. It was my understanding that this is like, if not actually, an NAS and it was "plug n' play", at least everything I've read on it says.

I am running a 2wire router going into a 5 port gigabit ethernet switch. I am trying to connect the drive to my network of three PC's, two running 7 Home Premium and one XP Pro SP3 (this is the PC I'm attempting to set up the device on). So far I have:

1.) Tried connecting the device directly to the router bypassing the switch.

2.) Connected the device directly to the ethernet in port on the PC. I was able to ping the device when connected this way. However when connected back through the router (with and without the switch) I was NOT able to ping the device.

3.) I have done cold resets, unplugged and reconnected all devices, and reset the drive via the "reset" port (paperclip in the hole) on the drive.

4.) I am getting what I think are good indicator lights.

5.) When connected to the switch I am getting signals that I think indicate activity.

6.) Confirmed that the "enabled" checkbox for UPnP under exceptions in Windows Firewall is checked.

All of this I (think) points to the router as the problem. HELP! For such a supposedly easy to connect device I am at my wits end. Thanks.
 
OK. So I tried installing the software on another PC on my network, one of the machines running Windows 7. It recognized the drive immediately!! Which points to XP as the problem. Are there any other places I should look in XP to see what might be blocking the software install?
 
The KB article I found regarding UPnP; says to make sure UPnP is enabled under the exceptions tab under the firewall. It is already checked.:\
 
factory reset the device.
reboot/etc connect to router
login to router and get the ip address of the device (dhcp list)
login to nas and set the ip to static - somewhere that is not used for dhcp range.
map a share drive over


You do not really want that nas to open ports on your router - thats a security hole waiting to happen.
 
OK, I tried without success to do as directed above (logged into the router and was able to get the IP address) but couldn't find in the NAS software to set it. I also dont know how to map a share drive. Am I really this dense or is this not the best NAS for the less-than-network-savy to take on? Everything I've seen on this device says how easy it is to set up. Feel really foolish.
 
This is a NAS, the whole idea of a NAS is that it is a regular Network device. There is not need for special software on the computers beside one computer with the device's configuration Utility.

As said above give the thingie a static IP that is out of the DHCP range.

Read the manual and see if there is a manual way to configure ports opening instead of using uPnP

If there an alternative to uPnP, use it and disable uPnP.

Some 3rd party security suits can be in the way of network devices too.


😎
 
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