About a month ago, i purchased a new pc from Dell. It came installed with Windows Vista Premium Home Ed. With the pc came Trend Micro's Internet Security 14. I've had past versions of TM's products and have been fairly pleased with them, so i was happy that i was getting I.S. with this new pc. Problem is, Vista has this issue with security and running apps that when trying to update, they never do until you set the application 'as an administrator'. Kind of a drag, but if it's an easy fix/work-around, I'll happily do it. Unfortunately, I've not been able to get I.S. to respond to the 'administrator' work around and constantly get kicked out of games and apps, because I.S. just will not update. It prompts me to patch/update and then reboot. When i do this, it tries to install the exact same patch. It's a vicious cycle. I got tired of playing this game and constantly getting kicked of apps to update or run scans. So i uninstaller it and installed a copy of AVG-free. I know it's a reliable app, but I'm thinking i hosed myself even worse.
Yesterday, i was closing out my email and my pc froze. Nothing would respond, so i hard booted and after about 45 seconds from boot up, it all quit responding again. This happened another 5 times until i got the CHKdisk screen telling me that files were corrupted and no longer working. This happened a few times and then when the pc finally gets to logging in, i go thru a process of my system goes extremely slow and erratic and I get the spinning circle that Vista has as its hourglass and all applications showing up with "(Not Responding)" in their title bars. While it is in this state, I naturally want to see what process is eating up the CPU (though the CPU gadget shows nothing amazing). However, when I press Ctrl+Alt+Del, all I get after a delay is a black screen and a dialogue box saying:
Login process has failed to create the security options dialog.
Failure - security options.
[OK]
I finally got it to boot and ran a defrag on the HDD. This morning, i booted up and the same thing happened after less than two minutes. I hit CTRL+ALT+DEL and a black screen and then the same error as above.
i quickly uninstalled AVG thinking this all started after installing it and I've contacted Trend Micro to see if they can help out.
I apologize for being so long winded, but I'm frustrated and would love to fix this. I'd love if anyone had any ideas. If it's reinstalling TM, I'm fine with that, but I'd like to be able to have it update and not kick me out of my apps to run a scan or update.
strich
Yesterday, i was closing out my email and my pc froze. Nothing would respond, so i hard booted and after about 45 seconds from boot up, it all quit responding again. This happened another 5 times until i got the CHKdisk screen telling me that files were corrupted and no longer working. This happened a few times and then when the pc finally gets to logging in, i go thru a process of my system goes extremely slow and erratic and I get the spinning circle that Vista has as its hourglass and all applications showing up with "(Not Responding)" in their title bars. While it is in this state, I naturally want to see what process is eating up the CPU (though the CPU gadget shows nothing amazing). However, when I press Ctrl+Alt+Del, all I get after a delay is a black screen and a dialogue box saying:
Login process has failed to create the security options dialog.
Failure - security options.
[OK]
I finally got it to boot and ran a defrag on the HDD. This morning, i booted up and the same thing happened after less than two minutes. I hit CTRL+ALT+DEL and a black screen and then the same error as above.
i quickly uninstalled AVG thinking this all started after installing it and I've contacted Trend Micro to see if they can help out.
I apologize for being so long winded, but I'm frustrated and would love to fix this. I'd love if anyone had any ideas. If it's reinstalling TM, I'm fine with that, but I'd like to be able to have it update and not kick me out of my apps to run a scan or update.
strich