A little insite from someone that used to work at a place that bought used computers. First of all you all are thinking you will get brand new retail or close to for your machine. Well when a machine is resold that makes it used. The person looking to purchase a used computer isn't going to pay new retail. They are looking to spend 30%-40% less then retail. With that said lets start a senario. Lets say you have your fancy $3000 laptop that you JUST bought and you bring it in to sell. there are 3 subtraction points you have to remember. 1st is the above mentioned 30%-40% for the final sale, making it $1800-$2100 for used retail. Next is a profit margin usually 15%-25%, making the MAX offer $1350-$1785. Now the next part that most people forget. It will take a trained tech 4-6 hours to completely test a machine, reinstall the OS, and physically clean the unit, this is time that is usually billed out at $75-$125 bucks an hour, brining the offer down to $600 - $1485. Now you have your range. of offer the low end=in working shape with physical defects, and the high end being brand spanking new outta the box not even activated.
remember buy.com is a store, they are out to make a profit, and the buyers expect a machine that works and this costs time and money.
I am sure I will get flamed to heck and back, but you must remember that buy.com is aiming the process at people that, to put it bluntly, arn't educated about computers.
Have fun flaming me now.
Chucu