Toshiba Sued Over Laptop Design

[GizmoFreak]

Link

 

[Nemesis77]

I bet the people whine that "we lost huge amounts of money because of this thing!". Toshiba should just refund their money and be done with it.

 

[Vadatajs]

People are stupid; what kind of moron buys a laptop for multimedia and gaming? Time for toshiba to write a warranty disclaimer.

 

[Codewiz]

Originally posted by: Vadatajs
People are stupid; what kind of moron buys a laptop for multimedia and gaming? Time for toshiba to write a warranty disclaimer.

I agree with this lawsuit. I personally use my laptop for playing DVDs and multimedia applications especially when I am on a plane. I also program so when I am compiling large amounts of code it uses a lot of CPU power and probably would kill these toshibas. I would be pissed if the damn laptop overheated and would shutdown. BTW I don't think that laptops are good for gaming but I did have friends my freshman year in college that only had a laptop so they played games on it.

 

[Nemesis77]

Originally posted by: Codewiz
I agree with this lawsuit. I personally use my laptop for playing DVDs and multimedia applications especially when I am on a plane.

Text

So do you think that you are entitled to some kind of compensation if your laptop weren't 100% as advertised? Wouldn't the realistic choice be a full refund so you could buy another (better) laptop? Is your mental anguish so horrible if you can
t watch DVD on a plane, that you need to sue the manufacturer?

 

[UberDave]

Originally posted by: Codewiz

Originally posted by: Vadatajs
People are stupid; what kind of moron buys a laptop for multimedia and gaming? Time for toshiba to write a warranty disclaimer.

I agree with this lawsuit. I personally use my laptop for playing DVDs and multimedia applications especially when I am on a plane. I also program so when I am compiling large amounts of code it uses a lot of CPU power and probably would kill these toshibas. I would be pissed if the damn laptop overheated and would shutdown. BTW I don't think that laptops are good for gaming but I did have friends my freshman year in college that only had a laptop so they played games on it.

Laptops are the next-gen for gaming. My friend just bought a new Sony to replace his Desktop. It's 1.4ghz with mobile radeon graphics that handle CS and other games just as well as my ti200. They are great for lanning if you have the hardware (big HD and graphics) and are sweet for mobile DVD use. I'd rather carry my laptop in one hand then LUG my Desktop around taking like 30 minutes to unload and at risk of breaking it..

 

[MWink]

I'm not the least bit surprised. I used one of those laptops and it was a total piece of junk. I'm surprised no one has sued them over the fact the battery only lasts 1 hour (which doesn't give you enough time to watch a DVD).

I need to get this article to someone with a big "Told you so" attached to it.

People are stupid; what kind of moron buys a laptop for multimedia and gaming? Time for toshiba to write a warranty disclaimer.

I think you just called me a moron! :Q My Dell Inspiron 8200 performs exceptionally well in games and MM applications.

 

[Harvey]

Originally posted by: Vadatajs
People are stupid; what kind of moron buys a laptop for multimedia and gaming? Time for toshiba to write a warranty disclaimer.

Most buyers are not AT level geeks, and it is a basic principle of commercial law that people have a right to be able to rely on a manufacter's published performance specs.

Toshiba marketed the notebooks as "the ultimate multimedia machine," but the notebooks were unable to handle the high levels of processing power needed for gaming and multimedia presentations, the suit alleges.

If that is how Toshiba advertised these laptops, that is how they should perform. If they don't, and subsequent tech fixes, such as the BIOS update didn't solve the problem, anyone who bought one because they relied on this claim is entitled to some form of compensation for the lack of performance.

 

[UglyCasanova]

My i8200 is great with games, and it doesn't overheat and shut down.

 

[Jzero]

So do you think that you are entitled to some kind of compensation if your laptop weren't 100% as advertised? Wouldn't the realistic choice be a full refund so you could buy another (better) laptop? Is your mental anguish so horrible if you can
t watch DVD on a plane, that you need to sue the manufacturer?

The article doesn't mention that they were offered a full refund, does it?
The article ALSO doesn't mention what damages are being sought. For all you know, they could just be asking for a refund for all members of the class. Not every lawsuit seeks obscene punitive damages.

Finally, multimedia doesn't just mean gaming and watching DVDs. I know people who use laptops for digital video processing. One guy runs it as his moonlight business. He brings the laptop because it is his mobile studio. He could film your wedding and get you a fully produced DVD with menus and everything before you were finished the reception, all with his cameras, a laptop and a firewire DVD writer. Not everyone is using these laptops for futzing around. Some people have lost money due to these failures. Why should the *NOT* be compensated?

 

[MrHappyMonkey]

This is the same thing that my compaq presario laptop 723rsh does from the radio shack deal about a month ago. We should also sue!

 

[Viper GTS]

If I purchased a laptop that failed under 100% load I would sure as hell return it.

I won't accept any less than 100% stability out of my desktop, why should I compromise on my laptop?

Viper GTS

 

[SuperCyrix]

I don't see what's the problem people have with the lawsuit. I'd be pissed too if I purchased the laptop

 

[LikeLinus]

<<So do you think that you are entitled to some kind of compensation if your laptop weren't 100% as advertised? Wouldn't the realistic choice be a full refund so you could buy another (better) laptop? Is your mental anguish so horrible if you can
t watch DVD on a plane, that you need to sue the manufacturer?>>

How many people here knew about this serious flaw in Toshiba machines before the lawsuit? I know I didn't. Why should the customers and future customers suffer because a company knowingly released a faulty product. Do you think that's fair to the customers and really believe the company should just go free and it not brought to light? That's just wacked thinking. Personally i'd never buy a Toshiba laptop anyway, but a lot of people on here give them "Good ratings" and now knowing that they design, build, and release faulty products lets you know the company is only out for $$ and doesn't care about the actual stability and quality of said product.

Yeah lets be just like enron and sweep everything under the carpet and let it all go. Bah.

Also it's not about "the mental anguish cause i can't watch office space on my 747", it's about that thousands of people who purchased this product can't.

 

[BrunoPuntzJones]

They were sued for the last set of Satellites they put out...

I was about to get the 1805-S177 from Bestbuy for $850 but started looking for reviews. They have the exact same problems listed here, and they are newer. They are even Celerons. About 25% of the people having problems with their notebooks just shutting down for no reason. Others have problems with the trackpad causing a hard lock, and others can't use Windows Explorer to browse a CD. All of these are "fixed" on the Toshiba support site, but people say that the BIOS updates still don't fix the problems. Others complain of it taking months to fix, only to come back and still have problems.

 

[CrazyDe1]

Someone beat me to the radioshack 723rsh laptop thing...my damn radioshack lappy shuts down by itself all the time...I should be entitled to a refund...thats the biggest piece of crap I've ever had the pleasure of owning...ever

 

[Mani]

With issues like these, I'd be wary of Tosh laptops - it's apparent they don't test them enough.

 

[Nemesis77]

FWIW: My take on this lawsuit

If Toshiba didn't offer a refund and refund is what this lawsuit is after, the sure, go right ahead. I think Toshiba should refund their customers. However, if this lawsuit seeks some kind of extra-money, then it's a no-no IMO. Refund the money people paid for their laptops, that's it.

 

[Whitecloak]

Originally posted by: Viper GTS
If I purchased a laptop that failed under 100% load I would sure as hell return it.

I won't accept any less than 100% stability out of my desktop, why should I compromise on my laptop?

Viper GTS

 

[Jugernot]

Damn, Toshiba is always having class action lawsuits over their laptops. I was part of the CAS over my Satelite 2450CDS. The floppy drive corrupts data if you use it... I ended with a check for like $200 plus some other stuff. I like Toshiba stuff, but their laptop engineer's must not to be too bright...

 

[LikeLinus]

Nemesis77 - problem is this is a problem that plagues Toshiba. They keep doing it over and over. Is it fair to the customer that they purchase a laptop, then during a presentation at work i shuts down and you subsequently look like a moron? Then you find out Toshiba knew about this problem and sold the laptops anyway? You obviously don't consider the problems that these people get from using faulty laptops. The fact that Toshiba is a repeat offender just makes it even more apparent that they went out of their way to knowingly just screw over customers. They should have to pay for the time it took these people to deal with this. Which leads you to another question, what about all the time these people spent trying to get their laptops fixed or replaced? The money they were out in the meantime till Toshiba gave them money back? Having to make all these phone calls and search for the real problem? It shouldn't all be put on the customer because Toshiba just makes sh!tty laptops.