Torn between Maingear X-Cube and Alienware Aurora

Paine

Junior Member
Jan 3, 2008
6
0
0
First, I guess I should lay out my objective. I'm hoping to game for the next 4-5 years at moderate resolutions with possible DIY upgrades. Also, I'm looking for a computer that will be easy to move when I move out in ~2 years. My budget is a soft $2000.

Detailed specs of the two builds can be found here and here. To summarize the pros and cons:

Alienware Aurora:
i7-920, 6GB DDR3, Radeon 5870
:) Slightly higher specs, Cool case, X58 chipset means upgradability, Liquid Cooling
:( Dell Support (?), McAfee 30-day trial, Bigger/Heavier
$1,767.96

Maingear X-Cube:
i7-860, 4GB DDR3, Radeon 5850
:) Maingear Support, SFF case, No Bloatware
:( Slightly lower specs, P55 chipset, Air cooled
$1,709.12

Hopefully I can get some opinions.
 

CurseTheSky

Diamond Member
Oct 21, 2006
5,401
2
0
If you're planning on moving the computer just once or twice, the bigger / heavier factor of the Alienware shouldn't be a problem. I've HEARD that Alienware (now Dell) support is pretty good, but if they've "downgraded" that to normal Dell support lines, don't expect much.
 

bamacre

Lifer
Jul 1, 2004
21,029
2
61
That's a pretty big budget, and personally I would wait for the level of competition between Nvidia and AMD to get more preferable. If you plan on keeping this computer for 4-5 years, then I would lower your budget and get a better valued video card, because that is really the only thing you'll need to upgrade after 1 year or so. Also, since you'll be keeping this computer for so long, I would definitely lean toward the X58 chipset and six dimm slots for memory, because that gives you a better upgrade path. The extra two memory slots are just awesome.
 

Decembermouse

Member
Dec 18, 2009
141
0
0
Better specs is better no matter the tech support; these companies don't build the internal components so either one is just as likely to malfunction (not very likely with this grade of hardware lol but you never know).

That said, and I always feel slightly guilty for interjecting this, but you could build either of those systems for less and save hundreds of dollars. This Forum will probably offer better tech support than either of those companies' Support people.
 

MJinZ

Diamond Member
Nov 4, 2009
8,192
0
0
Better specs is better no matter the tech support; these companies don't build the internal components so either one is just as likely to malfunction (not very likely with this grade of hardware lol but you never know).

That said, and I always feel slightly guilty for interjecting this, but you could build either of those systems for less and save hundreds of dollars. This Forum will probably offer better tech support than either of those companies' Support people.

I wouldn't recommend building unless you have an excess amount of free time and/or do it for fun. Builds take huge amounts of time just to put together, let alone researching the individual parts and prices. Hardware failures = you're effed in getting things RMAed.
 

Decembermouse

Member
Dec 18, 2009
141
0
0
I wouldn't recommend building unless you have an excess amount of free time and/or do it for fun. Builds take huge amounts of time just to put together, let alone researching the individual parts and prices. Hardware failures = you're effed in getting things RMAed.

Not in my experience. I mean, I could see it taking a while maybe if you get a super fancy/complicated case, because the wires for lights and tons of fans can get annoying and take some time to route them so they look pretty. That can take half an hour on a case that has a ton of wires, but most aren't too bad.

Assembling the actual computer once you have all the parts should take a couple hours max:

-Screw the motherboard in, pop on the I/O shield.
-Drop in the CPU, apply paste, attach heatsink.
-Click RAM in.
-Click/screw video card in.
-Screw in drives, into their obvious destinations, attach SATA cables.
-put in power supply, and attach power cables to everything. Can't go wrong here, a cable only fits a power port of it's the right cable.

And voila, computer. Plug your monitor keyboard and mouse in and you should be good to go. It's very unlikely you'll get a bad motherboard or something to cause the build not to work. Some people are afraid to build computers and think you're going to get faulty parts every time... this isn't really true to life.

RMA's, at least with Newegg (I've built a bunch of systems for people, almost entirely from parts bought from Newegg) have been easy. If you ask they will pay shipping, and sometimes upgrade a product for the hassle. I returned a monitor once for dead pixels with a harsh complaint and got a better one, no extra cost. I have only once had a bad actual component from Newegg, it was a motherboard that wouldn't POST. Returned it no problem for a new one. Hardware is as likely to fail on you at some point if someone else puts it together (for instance Alienware), as it is if you put it together. And some components have warranties longer than 1 year (which is what the pc manufacturer will cover you for by default). For instance hard drives tend to have warranties of 3 or 5 years, but if you have no proof of when the drive was originally purchased (it was purchased by Alienware originally), because you got the computer from Alienware, then that drive is only covered for a year. Some video cards have multi-year warranties too, and certain other components randomly will as well.

If you see what you like on the Alienware site, then you know exactly which parts to buy.
 
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boomhower

Diamond Member
Sep 13, 2007
7,228
19
81
I vote for the alienware due to the X58 chipset. In a couple years when it starts to get long in the tooth a new video card and 6 core CPU will inject some new life into it.
 

MJinZ

Diamond Member
Nov 4, 2009
8,192
0
0
Not in my experience. I mean, I could see it taking a while maybe if you get a super fancy/complicated case, because the wires for lights and tons of fans can get annoying and take some time to route them so they look pretty. That can take half an hour on a case that has a ton of wires, but most aren't too bad.

Assembling the actual computer once you have all the parts should take a couple hours max:

-Screw the motherboard in, pop on the I/O shield.
-Drop in the CPU, apply paste, attach heatsink.
-Click RAM in.
-Click/screw video card in.
-Screw in drives, into their obvious destinations, attach SATA cables.
-put in power supply, and attach power cables to everything. Can't go wrong here, a cable only fits a power port of it's the right cable.

And voila, computer. Plug your monitor keyboard and mouse in and you should be good to go. It's very unlikely you'll get a bad motherboard or something to cause the build not to work. Some people are afraid to build computers and think you're going to get faulty parts every time... this isn't really true to life.

RMA's, at least with Newegg (I've built a bunch of systems for people, almost entirely from parts bought from Newegg) have been easy. If you ask they will pay shipping, and sometimes upgrade a product for the hassle. I returned a monitor once for dead pixels with a harsh complaint and got a better one, no extra cost. I have only once had a bad actual component from Newegg, it was a motherboard that wouldn't POST. Returned it no problem for a new one. Hardware is as likely to fail on you at some point if someone else puts it together (for instance Alienware), as it is if you put it together. And some components have warranties longer than 1 year (which is what the pc manufacturer will cover you for by default). For instance hard drives tend to have warranties of 3 or 5 years, but if you have no proof of when the drive was originally purchased (it was purchased by Alienware originally), because you got the computer from Alienware, then that drive is only covered for a year. Some video cards have multi-year warranties too, and certain other components randomly will as well.

If you see what you like on the Alienware site, then you know exactly which parts to buy.

You forgot about:


Reading all the manuals and directions.
Reading about how to properly install your HSF, prep the backplate etc.
Putting in an LGA 1366 CPU and pissing your pants if its your first time D:
Screwing in and configuring all fans.
Screwing down the motherboard (carefully) without damaging anything
Front power/usb/etc ports
Plugging in the power cables without breaking anything
Setting up your BIOS properly
Hoping one of your components isn't DOA and praying for a post ():)

That is, if you wanted to do things properly. Doing things properly will usually take a full day of time (8 hours +). Not doing things carefully and properly may end up in an expensive mistake.

The thing about the Alienware system is that you get on-site support. If something goes wrong, a tech will will replace the malfunctioning part or Alienware will give you a new system.

A custom built system like mine will be out of commission for the duration of the RMA, that is assuming I can first properly diagnose the malfunctioning component. I also can not get third part "all in one" warranty through Square Trade or similar.

I like the Alienware a lot, it's just too much money. But if I had the money, I would definitely get one over building my own. The case is just awesome looking. I don't think I could ever get my 800D to look that good.
 
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Decembermouse

Member
Dec 18, 2009
141
0
0
You forgot about:

Reading all the manuals and directions.
Reading about how to properly install your HSF, prep the backplate etc.
Putting in an LGA 1366 CPU and pissing your pants if its your first time D:
Screwing in and configuring all fans.
Screwing down the motherboard (carefully) without damaging anything
Front power/usb/etc ports
Plugging in the power cables without breaking anything
Setting up your BIOS properly
Hoping one of your components isn't DOA and praying for a post ():)

Sure, if you want to make it sound super technical or scary sure lol. I'm not trying to make light of these things, or suggest that you just toss the parts in willy-nilly :awe:

-manuals for these parts often contain information for a different part, or outdated/very poorly translated information. Mobo manuals are usually pretty awful, but may tell you where the power pins and reset pins are, which is important if you can't read the small writing on the mobo itself. Pretty much all parts are universal type connectors. Sure, one vid card might have a 6-pin AND an 8-pin, but even if I've only ever had a vid card that takes one 6-pin, I don't need to read the manual to tell me that I need to plug in both a 6-pin and 8-pin cord into this new one.
-exactly, you don't want to be smashing the HSF down onto the processor at weird angles and break things. Not that I've ever seen this happen, but I'd imagine it is possible. There are diagrams on how it clicks on, but it's usually pretty obvious the orientation it goes in because you can see the clips.
-I didn't think it was that bad... of course, the newer the system, the more pins and such. Treat your components with respect and obviously be gentle, and you'll do fine! I think this would come naturally, anyone who's building a computer would know that a processor is not a football or doorstop or anything:D
-yes, fans should be plugged in ("and attach power cables to everything.")... some motherboards have neat fan control settings in the BIOS, check these out if you have problems with fan noise or plan on doing some overclocking, but it doesn't sound like the OP would be doing that just yet. It's also common sense to plug fans in; I don't expect someone to leave all the fans disconnected, and not have it occur to them that they need to be plugged in to work. Configuring or fine tuning, yes, means you'll be in the BIOS.
-similarly, nobody's going to be pushing hard on the motherboard. It's going to fit in its allotted space, unless you accidentally get a mATX case :awe: in which case whoops! Nah, people realize when they see how complicated a motherboard is how fragile it must be. I always see first-timers handle them with such reverence you'd think it was an ancient, fragile, priceless artifact.
-yeah, front power and USB ports. Should take a couple minutes, maybe a flashlight to read where to plug in the power connectors. Everything's labeled, and again in the manual for convenience.
-I'm not saying go ahead and ram in the power cords with a lot of force, with no regard for how fragile the part might be. That's just common sense. People don't open their cellphones with all their strength, they're not gonna plug in a little fan power cable so hard it breaks the motherboard...
-BIOS can be important. Sometimes you plug your CPU, hard drive and everything in and it detects it the first time. In fact, with newer mobos, this happens more and more often. If you wish to tweak voltage, RAM timings, PCIe clock, NB clock/voltage, or anything else (fan control, ah yes!) or if the mobo is using the integrated graphics by default instead of your new fancy video card (which, the new mobos tend to detect which gpu has a monitor plugged in and won't purposefully frustrate you by using the wrong device). If the motherboard can't detect what's plugged into it then that's a sad mobo. Of course, there is a chance you'll want to alter something from the get-go, so BIOS could be a factor.
-Haha, I know what you mean about praying for a POST! That's always an exciting moment, and I swear it helps if you cross your fingers! I have had it too though with prefabbed computers being DOA, I mean any time you build or buy a machine there is that chance sadly...

That is, if you wanted to do things properly. Doing things properly will usually take a full day of time (8 hours +). Not doing things carefully and properly may end up in an expensive mistake.

I hope I didn't make it sound like you shouldn't use caution or be careful when building such an expensive machine, that was not my intent... I'm fairly certain I do things properly, I've done it so many times, and never broken, ruined, or damaged anything. No, I didn't guide him through every single step of plugging in all the components, but I didn't mean to make it sound like a "oh, this'll take 15 minutes, piece of cake!" kind of thing. You can plug the components in and test it, if you know what you're doing with the hardware and the build doesn't have a ton of fluff parts, in definitely under 8 hours, and do it right. Sorry if I made it sound like a trivial process, or one that you don't have to take at all seriously. I know my description of the process was simple. You could make a description as long as you want, for building a computer, how to drive stick, how to paint a house, you name it. This thread isn't meant as a guide for every step of the way to build a PC; I was only trying to say that building a computer isn't something that needs to be terrifying, that it's not an insurmountable goal. Anyone can do it, and we are here to help. I'm sorry if I've implied that one can just slap things together and be done with it, or that you don't need to be careful when doing this. I sort of assumed those were self-evident. I suppose to some extent though if you've never done it before, you'll know to be careful, but not maybe in all the right ways. So I hope that if he decides to build it instead of buy it, he asks for some advice with the specific parts!

The thing about the Alienware system is that you get on-site support. If something goes wrong, a tech will will replace the malfunctioning part or Alienware will give you a new system.

A custom built system like mine will be out of commission for the duration of the RMA, that is assuming I can first properly diagnose the malfunctioning component. I also can not get third part "all in one" warranty through Square Trade or similar.

It may take some time to get an appointment with an on-site support person. I don't know if paine works full-time, but I wouldn't be able to easily take time off for something like that. And even if they come to the house knowing your complaint, for instance my video card is bad, they'll need to verify that that's the issue, order the part, then come back and install it. The repair person probably won't have an EVGA GTX275 in their backpack, and I doubt the caliber of their expertise in any way matches the computer tech who originally put the Alienware computer together. Alternately, you can send the whole computer out to Alienware for repair. I did this with my Voodoo several times, and shipping's expensive for a whole computer. Whether you build it or buy it, it sucks if something breaks!! You got that right!

I like the Alienware a lot, it's just too much money. But if I had the money, I would definitely get one over building my own. The case is just awesome looking. I don't think I could ever get my 800D to look that good.

Yeah, it's an expensive... GORGEOUS computer... definitely overpriced though. I don't think I'd spring for an Alienware if I was super rich, I like having the options to customize every aspect of my machine myself and know where everything is and that it's set up the way I want it... to select my own RAM, edition/brand of vid card, HDD, mobo, PSU... they don't always have the option I'd ideally want in their config options.

(edit) Oh! Oh! We forgot this too- use a static wrist strap, or ground yourself, you don't want to be conducting lots of electricity into your parts.
 
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Zap

Elite Member
Oct 13, 1999
22,377
7
81
This Forum will probably offer better tech support than either of those companies' Support people.

The problem is that you can't just pick up a phone and call some random guy on a forum.

I'm all for BYO systems. I've built my own since my first 486 system back in 1994.

HOWEVER, not everyone can, should or wants to build their own.
 

Decembermouse

Member
Dec 18, 2009
141
0
0
The problem is that you can't just pick up a phone and call some random guy on a forum.

Depends how good of friends you are with the folks on the Forum; another one I'm on, I talk to some of the guys regularly. Sometimes support in written, forum form is better than on the phone anyway. Easier to follow steps that way and cross-reference. More substantial than trying to remember something someone said. If you have hardware troubles, the manufacturers will likewise give you phone support and stand behind their product; you won't be stranded in terms of support if you DIY.

I'm all for BYO systems. I've built my own since my first 486 system back in 1994.

Congrats!

HOWEVER, not everyone can, should or wants to build their own.

Of course not! Nobody's saying everyone can/should/wants to build their own system. My grandpa won't touch computers, My girlfriend is scared of breaking them, and my 5-year old cousin could in no way comprehend the process. This all is common sense. Obviously, if someone doesn't want to, or doesn't think they are capable, then they won't. It takes care of itself. If someone is interested and wants to, I don't see why they shouldn't, and I don't want to discourage trying. Like playing an instrument, learning another language, what have you, that is something we should encourage. If someone is here checking out systems, they're definitely not my grandpa/girlfriend/cousin:awe:

(edit) paine, have you had any thoughts on what you might want to get? Find any other good computer companies out there?
 
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MJinZ

Diamond Member
Nov 4, 2009
8,192
0
0
Sure, if you want to make it sound super technical or scary sure lol. I'm not trying to make light of these things, or suggest that you just toss the parts in willy-nilly :awe:

-manuals for these parts often contain information for a different part, or outdated/very poorly translated information. Mobo manuals are usually pretty awful, but may tell you where the power pins and reset pins are, which is important if you can't read the small writing on the mobo itself. Pretty much all parts are universal type connectors. Sure, one vid card might have a 6-pin AND an 8-pin, but even if I've only ever had a vid card that takes one 6-pin, I don't need to read the manual to tell me that I need to plug in both a 6-pin and 8-pin cord into this new one.
-exactly, you don't want to be smashing the HSF down onto the processor at weird angles and break things. Not that I've ever seen this happen, but I'd imagine it is possible. There are diagrams on how it clicks on, but it's usually pretty obvious the orientation it goes in because you can see the clips.
-I didn't think it was that bad... of course, the newer the system, the more pins and such. Treat your components with respect and obviously be gentle, and you'll do fine! I think this would come naturally, anyone who's building a computer would know that a processor is not a football or doorstop or anything:D
-yes, fans should be plugged in ("and attach power cables to everything.")... some motherboards have neat fan control settings in the BIOS, check these out if you have problems with fan noise or plan on doing some overclocking, but it doesn't sound like the OP would be doing that just yet. It's also common sense to plug fans in; I don't expect someone to leave all the fans disconnected, and not have it occur to them that they need to be plugged in to work. Configuring or fine tuning, yes, means you'll be in the BIOS.
-similarly, nobody's going to be pushing hard on the motherboard. It's going to fit in its allotted space, unless you accidentally get a mATX case :awe: in which case whoops! Nah, people realize when they see how complicated a motherboard is how fragile it must be. I always see first-timers handle them with such reverence you'd think it was an ancient, fragile, priceless artifact.
-yeah, front power and USB ports. Should take a couple minutes, maybe a flashlight to read where to plug in the power connectors. Everything's labeled, and again in the manual for convenience.
-I'm not saying go ahead and ram in the power cords with a lot of force, with no regard for how fragile the part might be. That's just common sense. People don't open their cellphones with all their strength, they're not gonna plug in a little fan power cable so hard it breaks the motherboard...
-BIOS can be important. Sometimes you plug your CPU, hard drive and everything in and it detects it the first time. In fact, with newer mobos, this happens more and more often. If you wish to tweak voltage, RAM timings, PCIe clock, NB clock/voltage, or anything else (fan control, ah yes!) or if the mobo is using the integrated graphics by default instead of your new fancy video card (which, the new mobos tend to detect which gpu has a monitor plugged in and won't purposefully frustrate you by using the wrong device). If the motherboard can't detect what's plugged into it then that's a sad mobo. Of course, there is a chance you'll want to alter something from the get-go, so BIOS could be a factor.
-Haha, I know what you mean about praying for a POST! That's always an exciting moment, and I swear it helps if you cross your fingers! I have had it too though with prefabbed computers being DOA, I mean any time you build or buy a machine there is that chance sadly...



I hope I didn't make it sound like you shouldn't use caution or be careful when building such an expensive machine, that was not my intent... I'm fairly certain I do things properly, I've done it so many times, and never broken, ruined, or damaged anything. No, I didn't guide him through every single step of plugging in all the components, but I didn't mean to make it sound like a "oh, this'll take 15 minutes, piece of cake!" kind of thing. You can plug the components in and test it, if you know what you're doing with the hardware and the build doesn't have a ton of fluff parts, in definitely under 8 hours, and do it right. Sorry if I made it sound like a trivial process, or one that you don't have to take at all seriously. I know my description of the process was simple. You could make a description as long as you want, for building a computer, how to drive stick, how to paint a house, you name it. This thread isn't meant as a guide for every step of the way to build a PC; I was only trying to say that building a computer isn't something that needs to be terrifying, that it's not an insurmountable goal. Anyone can do it, and we are here to help. I'm sorry if I've implied that one can just slap things together and be done with it, or that you don't need to be careful when doing this. I sort of assumed those were self-evident. I suppose to some extent though if you've never done it before, you'll know to be careful, but not maybe in all the right ways. So I hope that if he decides to build it instead of buy it, he asks for some advice with the specific parts!



It may take some time to get an appointment with an on-site support person. I don't know if paine works full-time, but I wouldn't be able to easily take time off for something like that. And even if they come to the house knowing your complaint, for instance my video card is bad, they'll need to verify that that's the issue, order the part, then come back and install it. The repair person probably won't have an EVGA GTX275 in their backpack, and I doubt the caliber of their expertise in any way matches the computer tech who originally put the Alienware computer together. Alternately, you can send the whole computer out to Alienware for repair. I did this with my Voodoo several times, and shipping's expensive for a whole computer. Whether you build it or buy it, it sucks if something breaks!! You got that right!



Yeah, it's an expensive... GORGEOUS computer... definitely overpriced though. I don't think I'd spring for an Alienware if I was super rich, I like having the options to customize every aspect of my machine myself and know where everything is and that it's set up the way I want it... to select my own RAM, edition/brand of vid card, HDD, mobo, PSU... they don't always have the option I'd ideally want in their config options.

(edit) Oh! Oh! We forgot this too- use a static wrist strap, or ground yourself, you don't want to be conducting lots of electricity into your parts.

Nope, I know you weren't saying not to be careful, but often computer building sounds like a short and sweet thing to put together, but can get super time consuming, especially the higher and higher end your components become (I swear, I watched the Corsair H50 video like twice... it probably took me more than an hour to just set up the tabs, brackets and prep the mobo heh).

Yea, get a noob and some ESD together in a room and watch the sparks fly and parts die! :D

Other stuff I forgot that takes time:

Using the right SATA ports for your SSD.

Using the right rails on your PSU (with multi-rail supplies) - ooh nice HX1000 you got there, now let's take an online course on how to use it! :)

Dealing with fans and noise - this is one of the most time consuming thing ever trying to get the ideal airflow, directionality, with noise. These are usually engineered or worked out in a pre-built machine.

Cable management - I spend hours on mine I swear (but I do know some people don't care, which is detrimental to air flow).

Using the right PCI-express slots for complex GPU configs and the like
 

Paine

Junior Member
Jan 3, 2008
6
0
0
paine, have you had any thoughts on what you might want to get? Find any other good computer companies out there?

Eh, still vacillating. I know that either one would be a great computer, which somehow makes it harder to choose one over the other. I need to do so soon though, since I'd like it to ship around Feb. 1st.

As to the other discussion in the thread; I'm comfortable with replacing expansion cards, RAM, hard drives, 5.25 bays, even power supplies (though I don't know what rails are :(). But swapping out the CPU/heatsink or replacing the whole board is a little too delicate for my taste.
 

Decembermouse

Member
Dec 18, 2009
141
0
0
I'm the same way with cabling... grr! I can get things plugged in in a reasonable amount of time and get it working, but then I'll get frustrated with how it looks, and rewire it 5 times.

Then there's always...
-installing Windows
-streamlining/cleaning Windows out
-most recent drivers and keeping them up-to-date
-keeping your friends from spilling beer through the fan built into the top of the case
-antivirus/security... and the list goes on and on and on, and it's bedtime:D
 

Gheris

Senior member
Oct 24, 2005
305
0
0
Eh, still vacillating. I know that either one would be a great computer, which somehow makes it harder to choose one over the other. I need to do so soon though, since I'd like it to ship around Feb. 1st.

As to the other discussion in the thread; I'm comfortable with replacing expansion cards, RAM, hard drives, 5.25 bays, even power supplies (though I don't know what rails are :(). But swapping out the CPU/heatsink or replacing the whole board is a little too delicate for my taste.

I understand where you are coming form. I have assembled a few PCs in my time, but the first was the most frustrating. Things never worked the first time, it was probably me and not the hardware configs but the time invested on the first few builds was not small. Like you my biggest fears were the cpu and heatsink/fan install. It was a pretty nerve wracking experience for me but I pulled it off.

My current pc I bought from Velocity Micro. When their was an issue it was great to just call the support line and get some new RAM. It was easy. Ultimately you need to do what will make you most comfortable.