Too many activations..

[Nocturnal]

Originally posted by: John
<div class="FTQUOTE"><begin quote>Originally posted by: postmortemIA

I called once; it wasn't fun, these guys lack basic customer skills, they would talk at same time when i am talking... yeah it was asian call center.</end quote></div>

As I said before, the activation regime has changed. Call in and use the phone keypad or say your numbers, answer a few automated questions correctly, and you do not have to speak to Bob in India.

Even then I've activated hundreds of times over the past 6 years and none of the reps were ever rude or had an accent that I simply could not understand. You've wasted more time in this thread than what it takes to phone in an activation. :thumbsdown:

I have to agree with John. I work doing the same type of stuff as John and I've activated my fair share of Windows and have never encountered a rude person. And I've been able to understand every single word they've said.

 

[orion23]

Originally posted by: John
<div class="FTQUOTE"><begin quote>Originally posted by: orion23
Symantec refused to activate the product because it had been activated too many times and the "new computer" was being detected by their server.

I spent a good 8 hours (different times) fighting my case, and every time I was told that I had to buy a new license. </end quote></div>

I don't know about you, but 8 hours of your time should be worth more than $25. 😛

It wasn't about the money. I even had a new copy of NIS 2007 un-opened. It was about making symantec understand that I will change my motheboard, RAM, CPU, VGA and OS as often as I want and that they should be more flexible with their activation server.

I have a Norton account which holds 6 different NIS 2007 keys (18 installations)