To Zune owners...

[Bacstar]

Just an FYI to any Zune owners out there.

I had a busted headphone jack on my Zune HD 32gig, but it still worked. When MS decided to cancel selling Zunes, I decided to open up a repair ticket @ Zune.net.

Instead of having mine sent in for repair, I had the option of the various different Zunes for a replacement unit. It did cost me $149.00 though for the ZuneHD 32. It was worth it to me since I love my Zune Pass.

 

[tdawg]

Are you saying that your original zune cost you $149 and you received a new one for free as part of the repair ticket, or that microsoft charged you $149 for a replacement?

 

[Bacstar]

The charge for a replacement. No option for them to just fix it.

 

[SlitheryDee]

So basically you just bought another zune. Is that a significant discount off the original retail price? Would an out of warranty repair have costed the same thing? I'm not seeing how this is that great a deal.

 

[Bacstar]

It is cheaper than when I originally bought mine, and mine was out of warranty...not like this would have qualified though. Not sure what the cost is from like someone on ebay. So far, I haven't seen them on sale any longer at any major retailers. I do get to keep my semi-broken Zune though....so I guess it'll be good for parts later down the road.

 

[Raduque]

I wish my Classic Zune 30 still worked. Loved that device.

 

[zokudu]

A ZuneHD32 was going for like $260 when it was selling I thought.

 

[Gibson486]

I bought my ZuneHD (smaller size one) for $90....just saying....

 

[ponyo]

I wish my Classic Zune 30 still worked. Loved that device.

Charging my brown Classic Zune 30 as I type.

 

[hanoverphist]

i use mine all the time (zHD 16gb) but i actually paid a lot for it. got it when they first came out, i think it was like 189 or something.

 

[gorcorps]

What information did you need to provide? Could any Joe Schmoe complain about a problem their having and get an HD 32gig for $150?

 

[Bacstar]

I think you need to have a registered Zune on file with Microsoft. I can't remember exactly, but they had most of the zunes available from a zune 4gb to the Zune HD's and some of the disk based ones. I don't remember seeing the Zune 120 or a Zune HD 64gb.

All I did was request repair, and filled in description of a broken headphone jack.

 

[ultimatebob]

Charging my brown Classic Zune 30 as I type.

Heh. Mine has been sitting in a drawer collecting dust for nearly 2 years now. Never use it now that I got my music/pictures/movies on my smartphone.

 

[Bacstar]

Heh. Mine has been sitting in a drawer collecting dust for nearly 2 years now. Never use it now that I got my music/pictures/movies on my smartphone.

I'm waiting for a win7 phone I actually want to buy, especially keeping an eye on the Nokias that are coming out. I wonder if MS will ever open up Zune Pass for every device?

 

[Raduque]

Charging my brown Classic Zune 30 as I type.

I had a black one. Something happened to the HDD shortly after the whole internal clock/date screw up at the end of 2008. It just boot loops now.