Tivo Owners... Anyone having trouble doing the initial setup?

[geckojohn]

I think I am doing everything right... but it says that there is an error each time i try. Sometimes it says that the initializaiton failed.. other times it says the service is not available..

I'm ready to throw the Tivo out the window. Anyone else have trouble?

 

[RossMAN]

Double and triple check everything.

Does the phone line work, do you get a dial tone?

Is it VOIP (Vonage, Packet8, SunRocket, etc.) or regular phone service?

Are you dialing with the correct area and adding a 9 or 1 (if necessary)?

Is the phone cord plugged into the correct hole?

 

[allisolm]

You might try here or here or here for some help. Phone numbers for setup assistance are here. Good luck!

 

[loup garou]

Wow, if you can't set up a tivo, I'm surprised you even managed to turn on your PC to post this!

 

[MikeyIs4Dcats]

John,

PM me and tell me exactly what it's doing/saying and I'll try to help

 

[RossMAN]

Originally posted by: MikeyIs4Dcats
John,

PM me and tell me exactly what it's doing/saying and I'll try to help

:thumbsup:

 

[geckojohn]

Originally posted by: RossMAN

Originally posted by: MikeyIs4Dcats
John,

PM me and tell me exactly what it's doing/saying and I'll try to help

:thumbsup:

Cool, I appreciate the help

 

[RossMAN]

John - Get it working yet?

If you did, what were you doing wrong?

 

[geckojohn]

Originally posted by: RossMAN
John - Get it working yet?

If you did, what were you doing wrong?

Hey Ross! Thank you for the help!! You guys are awesome!! The problem was because I have DSL at home and I guess there was interference with the line noise. So, I put on a DSL filter and the connection was flawless!! So, now i'm using tivo!

But Tivo wasn't able to find my cable tv provider, so I am working with them to add our channel lineup. I live in an apartment complex that has their unique channel lineup.

How easy is that for Tivo to send me an unique lineup? Thanks again!