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Tivo $6.95/Month "retention" program-monthly

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YankeezXBA

Senior member
Called tivo customer support @ 877-367-8486 to cancel my $12.95 monthly service. Here is a link Text

My reason for canceling was that I was getting rid of my land line phone service and it was too much hastle to hook it up using a USB port.(Broadband via home network etc.)

Other reasons may work too. YMMV

The guy asked me if price was the issue and I said YES. He offered me 6.95/Month for life. I naturally took it!

I don't know if they officially call it a "retention" program .

Not sure if the lifetime $300.00 members have this bargining power.... I seriously doubt it.
 
man, I've been on the 10.95/12.95 plan for like 3 years now.. I kept putting off the lifetime thinking I was going to upgrade my tivo box 🙁 should've did lifetime when it was $200
 
Originally posted by: fs5
man, I've been on the 10.95/12.95 plan for like 3 years now.. I kept putting off the lifetime thinking I was going to upgrade my tivo box 🙁 should've did lifetime when it was $200
Click to expand...

I know you can't change your lifetime sub to a new unit but what happens if the unit you have dies?
 
Originally posted by: NutBucket
Originally posted by: fs5
man, I've been on the 10.95/12.95 plan for like 3 years now.. I kept putting off the lifetime thinking I was going to upgrade my tivo box 🙁 should've did lifetime when it was $200
Click to expand...

I know you can't change your lifetime sub to a new unit but what happens if the unit you have dies?
Click to expand...

you're screwed if that happens, thats why i wont get the lifetime fee
 
my mom got tivo for christmas from my brother. she didn't know she had to pay for good service. I laughed. Makes me feel good I have two htpc's running with beyond tv.
 
I want Tivo to succeed and I'm hoping they get enough new customers so they could afford to lower the monthly fee to something like $6.95. Then they would get even more customers and so on...
 
Yeah, I had to upgrade to plus on my Toshiba system (which includes free basic) to qualify for a rebate, and when I canceled, I was offered the same $6.95 a month deal. Although, I turned it down since I'm happy with free basic.
 
It needs a subscription to work. There is something called Tivo Basic but it's only for a few select models like the Toshiba SH-400 combo DVD Player/Tivo. Tivo Basic gives basic VCR functionality. I think you only get a 3-day program guide instead of the 2 week and there is no Season Pass (which allows you to record the whole season) and other stuff which makes Tivo really useful.
 
I doubt TIVO will ever let anything new come with free service. Those things sold like hot cakes and TIVO felt they were losing out on a lot of money. Wrong in my case. Either I could get it for free or I would not get it at all.
 
I just inadvertently got this!

I've been a TiVo owner/subscriber since almost the beginning, and I just recently got in on the FAR price error at BestBuy. Paid the $12.95 plus $6.95 for a couple months until I got the rebate, then called the other night to cancel service on the Series1 that I planned to move into the bedroom and use like a VCR.

The guy offered to change my $12.95 subscription to $6.95, which, coupled with the existing $6.95 for the Series2 unit, only comes out to like a dollar more for the second TiVo! Needless to say, I didn't cancel my sub for the Series1.

Sweet!
 
I got on the retention plan a few months back. Last month I added a second unit and was told I would get the multi-unit rate of $6.95 on itn too. Now I get my billing and they charged me full price. Called service and was told that I didn't qualify for the multi-unit discount.

Is anyone else in the same boat or are you getting the $6.95 rate on all units?
 
Originally posted by: YankeezXBA
Called tivo customer support @ 877-367-8486 to cancel my $12.95 monthly service. Here is a link Text

My reason for canceling was that I was getting rid of my land line phone service and it was too much hastle to hook it up using a USB port.(Broadband via home network etc.)

Other reasons may work too. YMMV

The guy asked me if price was the issue and I said YES. He offered me 6.95/Month for life. I naturally took it!

I don't know if they officially call it a "retention" program .

Not sure if the lifetime $300.00 members have this bargining power.... I seriously doubt it.
Click to expand...

Well I bought a series 2 when they first came out, what 3 years ago? I paid $250 for my lifetime subscription which averaged out over the years is less than you're paying and it keeps going down every month I keep it. In fact I could sell it right now on ebay for well over what I paid for it.
 
ya but im not keeping this tivo forever, i know im upgrading within 2 years, so i dont want to waste money on get a lifetime sub that will only stick with ur old tivo
 
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