I took my mustang in to get it aligned since the camber is off after being lowered a little bit. They get it aligned and then tell me about my front tires need replacing since they are worn quite a bit on the insides. They sell me on a decent deal on some Goodyear F1's for 100 dollars each mounted and balanced.
I give them the okay to put the tires on around noon. I got off work around 5 and went to the shop to pick up my car and notice they are still trying to get the first tire mounted. They had about 5 people trying to help with it and are hammering away on the tire with a hammer I guess trying to get it to seal. They said the sidewalls are really stiff on this specific tire.
I waited there for another hour when the shop owner said he was calling it and was going to put my old tires back on but they were having trouble getting the new tire off the wheel and they were closing and I would have to leave my car with them overnight, was not happy but oh well.
I finally get the car back at lunchtime the next day, they were working on the drivers side front wheel and I checked it for damage before I even went into the shop. It looked fine so I paid for my alignment and left. When I got back to work I noticed the passenger side wheel had all kinds of mounting grease still left on it and it was pretty dinged up. So this is where they get shady. They had to take the passenger side wheel off the car and put it on the drivers side. Then put the wheel they messed up on the passenger side, I guess hoping I wouldn't see it? I drive the car back down there and they apologize and claim they didn't see the damage, but admit they must have caused it. They call out a third party company they use to fix wheels and the guy said he couldn't fix it.
They told me to go ahead and buy a new wheel and bring them the invoice and they will write me a check for it, at least they are making this right but this has been a nightmare.
CLIFFS:
Tire shop messed up my wheel. They tried to hide it but are making it right in the end.
I give them the okay to put the tires on around noon. I got off work around 5 and went to the shop to pick up my car and notice they are still trying to get the first tire mounted. They had about 5 people trying to help with it and are hammering away on the tire with a hammer I guess trying to get it to seal. They said the sidewalls are really stiff on this specific tire.
I waited there for another hour when the shop owner said he was calling it and was going to put my old tires back on but they were having trouble getting the new tire off the wheel and they were closing and I would have to leave my car with them overnight, was not happy but oh well.
I finally get the car back at lunchtime the next day, they were working on the drivers side front wheel and I checked it for damage before I even went into the shop. It looked fine so I paid for my alignment and left. When I got back to work I noticed the passenger side wheel had all kinds of mounting grease still left on it and it was pretty dinged up. So this is where they get shady. They had to take the passenger side wheel off the car and put it on the drivers side. Then put the wheel they messed up on the passenger side, I guess hoping I wouldn't see it? I drive the car back down there and they apologize and claim they didn't see the damage, but admit they must have caused it. They call out a third party company they use to fix wheels and the guy said he couldn't fix it.
They told me to go ahead and buy a new wheel and bring them the invoice and they will write me a check for it, at least they are making this right but this has been a nightmare.
CLIFFS:
Tire shop messed up my wheel. They tried to hide it but are making it right in the end.