I went to the Timberland store in CT (Westfarms Mall), and I walked out with nothing. I was going to get my boots, but they didn't have the ones I wanted. The associate tried to get me to order them online at the store. I said "I can do this at home". He said I couldn't do it at home and get the 40% off. I showed him the certificate, and he felt like a moron. I would've did it, but I also had a $10 mall gift certificate which they wouldn't let me apply to the purchase, because "I was ordering them online", even though I was there physically in the store. I got irritated and just left. They must have the most idiotic people I've ever seen working retail. Plus, their prices were outrageous. They try to suck you in with that 40% off deal, but what they don't tell you is that they jack up the prices, so even with that 40% off, you're still overpaying.