Yep, Tiger Direct rates at the bottom for service, and near the top for scaming you.
0. Ordered a CPU. Got it the next day.
Thought it was a great company, even though the "NEW" CPU only had NO warranty, since I failed to buy a heatsink at same time.
<< Please note that all processors may be returned only for defective exchange only. You must purchase a compatible heatsink on the same order as the processor in order to preserve your warranty. We are not able to accept returns for refunds on processors under any circumstances. >>
1. Next order they failed to follow through on Rebate. So the $20 memory ended up costing $50.
2. Another time they changed price after it was in cart, and would not refund difference even though website price stayed correct days later.
3. Last time ordering, and upon checkout, someone elses complete info was listed, including address, phone etc.
As a test, I easily left billing address as his, and changed shipping address to a bogus one.
Would have went through without problems.
Next I emailed TigerDirect about the severe lapse in security 4 times. NO response.
Last, tried emailing President of TigerDirect 2 times about security. Still, never responded.
I even gave them all the info about the two accounts. They never fixed it.
Checked back in about a week, and the others info with the new bogus shipping address was still there under my user name.
Changed info, then cancelled all email's and accounts with Tiger Direct at that point.
Just checked again today (6 months later), and the info is still screwed up.
I changed the account's address to read "warning, this account popped up when I entered my username and password, etc"
I left the other guys phone number, and it's still there.
Since it's under my account, I guess I can post it: 210-652-20xx. First name also Robert. AFB TX. Maybe it's your phone number?
Just read there Privacy Policy:
<< Our website security is unmatched anywhere on the Internet. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. >>
Strange how I just reformatted HD last week, yet info from 6 months ago is still there. Wait, now I see. They don't store the info on "their system". Instead, they must store it on someone elses "Please steal my info system".
Hopefully, the bad word will get out about TigerDirect, and they will correct all issues.
Until then, You have been warned.
ResellerRatings is the absolute very best place to get info about a company.
Highly accurate.