(Thread 2) Egghead.com 32x64 256MB pc100 DIMM (deal over)

[Miklozz]

JUST IMAGINE... so much speed... *DrOoL*... so much power and advantage *DrOoL*... I need RAM to live... must make computer faster and faster and faster ....

*SLaP* Okay... back to reality. Last time I was on here, my order was being processed; now it's acknowledged... my finger's still crossed for all of us that jumped on this b1tch!

Anyways, I want to know if the person that made the post for the (in a whispering tone: incorrect) price of these RAM is going in to work tomorrow? heheh... just an evil thought; and all the money that e-head is losing if they fulfill these thousands of orders... WheW... makes me wonder!!

Okay back to the waiting game... goodnite all, and we'll see if anyone scored the BIG 'UN later this morning and afternoon....

I'm going back to *drOOLinG*... in my sleep that iz... heheh

Goodnite and good luck all

 

[K-squared]

"(Thread 2) Egghead.com 32x64 256MB pc100 DIMM (deal over)"

".... (deal over)" - Dah, ya think?

Sorry guys, but it's just so fu-king funny watching you guys fall all over yourselves over this. Wag's got it right, "Life's too short folks. Take a chance, place your order. You don't get it? Move on."

Wag - it's the bitch, moan, and whine club (BMW for short)

 

[EMAN]

I ordered only 1 stick

If they don't send me stick of ram well I just bought a $1500 laptop from them and I'm going to return it if they don't send me that ram.

Egghead you better send me my 1 stick or back you go $1500 laptop

 

[Hossenfeffer]

Yeah! What He Said! That's tellin' 'em.

 

[j00]

why eman? just because a company catches consumers ripping them off you are going to return a perfectly good product? nothing wrong with taking advantage of an error, but to whine when a company catches it is ridiculous.

 

[Rab]

<< . this is not a nice thing to say but i hope either you, a friend, or a relative owns a store and mispriced an item. people buy it and then sue you/them for not honoring it and then you/them go bankrupt and live on the street. >>



Interesting analogy. However, in my state at least (WA), the item is to be sold 'as marked' by law. If not, and our regulatory agencies find out about it, they come in and slap you with a nice little fine. (Bureau of Weights &amp; Measures, State Atty. Gen, etc. may get involved.)

This applies to B&amp;M to the most part, but as was the case with Amazon.com's frequent 'mispricing' errors (hah, hah, right), various state agencies as well as the FTC have been investigating.

So, if there has been a fair amount of this sort of 'mistake', an investigation is justified and proper. Otherwise, what is to keep them from intentionally mis-pricing an item and then retroactively revising the price once the item starts selling? Absolutely nothing.

I'll admit, B&amp;Ms do have an easier time fixing accidental mistakes (They just go over and rip the sign stating the price down after they sell the first at the incorrect price), but online merchants should have someone proofreading these documents before they upload if this keeps happening.

Otherwise it's just bad business, and they deserve to be out on the street.

Rab

 

[Hossenfeffer]

Viva La Washington!

Yeah, I'm all for having people proofread. Mistakes will happen, and they can be ever-so-costly. There must be a semi-happy medium between the e-tailers and the &quot;deservitude-spouting&quot; sharks. Part of the grey area is the lack of standards as yet. We'll start seeing more defined practices and sites owning up if they fall under the fair net of reason.

Ohmigod did I babble... Profuse apologies to all.

 

[Otis8]

What did you just say?

 

[EMAN]

why eman? just because a company catches consumers ripping them off you are going to return a perfectly good product? nothing wrong with taking advantage of an error, but to whine when a company catches it is ridiculous.


Because company is quick to take my money on their mistake. I think egghead should at least ship 1 stick of ram to the people who ordered. It's only fair.

I ordered 4am pacific time and my orders are in and they charged my credit card. I expect my item when my card has been charged it's only fair. If they don't back you go laptop and never shop @ egghead again. I ordered many times from them and I hope to shop from egghead again. I don't have to shop from them if I'm not satisfied with the service they are giving me. I'm sure many of us feel this way.

For those of you who ordered more than 4 sticks shame on you. You're greedy pigs.

 

[jimmygates]

WHY IS IT NOT 8AM YET......ARGH WHERE ARE YOU UPS MAN..!?


Damn...I would think if Egghead would not ship, the least they can do is send us e-mails notifying us? So far no worth from Egghead about the situation. Are they really just planning on shipping us 32MB sticks?



32MB? ME NO LIKEE....YUK


-Jimbo

 

[Siamskunk]

So 4 sticks sound adequate....2 for me and 2 for my gal's system .

 

[Buzzard]

jimmygates, don't hold your breath. I work at UPS -- there is next day air and next day air Early A.M. You won't be getting it by 8:00 in the morning.

 

[Gunslinger]

Nothing happened overnight, no transaction on the CC yet either.

 

[markjrubin]

So buzzard, is there any time we expect to get it then?

 

[SuperSix]

Here come the anti-whiners.

You miss the most basic FACT of this.

Egghead has a HISTORY of doing this. I read somewhere in this that someone likened Egghead to a local corner store mispricing something. Horrible analogy. If I go to a corner store and find something akin to this, I would get an apology, I would pay regular price for it and move on. There's a difference between an honest mistake and a moronic move by such a huge corporation. I have been contacted by the FTC regarding one of their previous foibles, I believe it was the Allied Telesyn hub fiasco. I will do everything I can to assist them in any investigation. Why? What happens if we don't? What about all the &quot;little&quot; vendors that will get less business because Egghead has nearly hundreds of thousands of computer enthusiast's dollars tied up with credit card authorizations? What about the impact on the industry due to the bad taste that will be left in the mouth of the &quot;newbie&quot; internet shoppers that may have stumbled on this deal? What about the Egghead stockholders that may lose their hard-earned cash because of this? What about teh poor CSR's that are going to have a VERY tough week? Their defenseless dogs that are gonna get kicked? They are breaking a LAW, and the FTC is aware of these shady practices, and I for one hope they are made an example of. In today's emerging mail-order/internet industry, they cannot allow this sloppiness to occur without repurcussions, at the cost of consumer confidence.

I heard about this @ 10:00AM EST. They had MORE than enough time to pull this. They chose not to. &quot;But.. they are on the West coast, and it was only 7:00AM there!!&quot; Umm.. How many THOUSANDS of orders do you think were processed before that? They knew about it, just once again, decided to take the head-in-the-sand approach.

 

[zoiks]

i wont sue of course if i dont get it since it was just a chance there..and i knew that chance of getting it was pretty slim too.
what makes me mad is that all those people ordering outrageous amounts of ram and killing any slim chance of the rest of us getting our order at all. It pisses me off that people can order 14 or 25 sticks and then kill the deal for everybody else.

 

[noxipoo]

did egghead charge the CCs yet? if they did, i'm waiting to get my money back, not ram.

 

[Don Vito Corleone]

SuperSix et al:

I just cannot agree that this is any kind of intentional abuse by Egghead - why would they deliberately put themselves in a position to lose money and face by setting such a laughably low price? As far as I am concerned, any customer that knowingly tries to buy an item for a tiny fraction of its face value takes the chance that his credit will be tied up for a while without ever receiving the item. This is not a bait-and-switch as far as I am concerned; it is an obvious typo by someone entering a price on one of the tens of thousands of items in Ehead's inventory.

At common law, two parties cannot enter into a binding contract if the would-be purchaser knows the seller has made a substantial pricing error, which is obviously the case here. I, too, would have tried to buy at this price if I had seen it in time, but I would not have bellyached if I was denied a sale.

 

[vroom1018]

what i'm most ticked off at is that they say it's in stock when you order AND then charge your credit card! If they knew it was out of stock or just cancelling orders when they found the misprice then why charge your credit card? i would think that once your credit card is charged then you have the order. just my thought...vroom

 

[Lmandrake]

&quot;There's a difference between an honest mistake and a moronic move by such a huge corporation.&quot;

The size of the business has some legal impact on missing a decimal place?


&quot;They are breaking a LAW&quot;

Perhaps you could point out the Federal statute or the FTC regulation.

An honest mistake is just a mistake - a missed keystroke. Egghead has a pricing error disclaimer, so unless someone can show that these errors are intentional and part of a larger pattern of deceptive conduct, it is hard to imagine what law has been broken.

If you get your memory, more power to you. If not, stop whining. Did any single buyer here think for a second that was the legitimate price?
Everyone on this forum knows better. In fact, under much shadier circumstances, i.e. buying the sticks from some guy behind a 7-11 at one in the morning, the low price could be used in a criminal case to support the inference that the buyer knew that the goods were stolen.

 

[EmailNBheleu]

But the thing is, we were NOT denied as our orders were accepted. If you want to compare Egghead with a local store, at least the local store will tell you if there is a pricing error before they accept payment. As far as I am concerned, when payment has been accepted they're under obligation to hand over the merchandise. Back to local store analogy. If you goto your local electronics store and you see a deal like this and the cashier rings it up, &quot;I be grabbing my goodz or I have to get all whoopaz on 'em.&quot;

(Just kiddin' about the whoopin' but still they should have caught it &quot;before&quot; anyone's payment was accepted. If that means they have to rework how billing is done a.k.a. looked at manually before payment, then that's what they should do. It would prevent acceptance of payment and would have skirted the whole situation. BTW, keeping my fingers crossed for those 4 I got coming. Heh, my girlfriend says one of 'em is hers.)

No... no... mine mine... *Evil Smirk*

 

[RobsTV]

If they do not honor the price, how are they losing money?
Looks to me like they got a huge interest free loan for a few days.
Maybe they needed to increase there cash on hand for creditors?
They will not lose the occasional shopper, and even many of us that
said we would never shop at buy.com again after the monitors, are now
shopping there.

Now the real problem is, they can get away with this without any problems.
All credit cards will be refunded in 3 to 5 days.
That is the problem. Why should they benefit at all from there error?
The risk Vs. the rewards mean that they will do this often.

I can just picture how it works.
Manager tells assistant &quot;We need to show huge sales this week, you know
what to do&quot;. Assistant then tells this weeks new minimum wage employee to
enter the data. Next day, fired for entering wrong data..

 

[Miklozz]

*YawN*

Brand new day... and after thinking this over again, I agree with LMandrake, they gotta be breakin a law somehow, someway... which brings me to something that happened to me last year around tax time. It was my first time filing taxes online and I chose to file HRBlock. BIG MISTAKE!!! I was so caught up with their free filing advertisements (which was not true, I still had to pay 9.95) that after filing my federal taxes, I noticed that something was wrong... in order to file my state taxes I was going to need to buy software online or else would be unable to file state taxes period.

I emailed their support/customer service crew, and their emails just led me in full circles. So I filed a complaint with the BBB (Better Business Bureau) and I got my 9.95 back and a letter of apology from HRBlock. I filed barely on time at Turbotax.com instead (where as advertised Federal and State tax both are filed for 9.95).

The point of the matter is: If anyone is unsatisfied with how EaK-head.com or any other business handle their operations, file a complaint to the BBB. You'd be more than happy....

In this case with the RAM, I don't know if it'll work, but it's worth a shot...

 

[eia430]

Everybody has an opinion and they're all better than the next person's. Well here's mine.... Doesen't contractual law enter into this? they make an offer you like the offer and here's the clincher... you accept. Correct me if I'm wrong but isn't sending your order to the warehouse and charging your credit card adequate proof of their offer and your acceptance being solidified? Isn't the law written as such that once a contract is in place that it takes BOTH parties consent to modify or void the contract? Aren't contractual laws in place to ensure compliance of BOTH sides to that contract once an offer has been accepted and turns into a contract? Just my two cents. If they cancel my order I'll check my credit card if it's already been charged I'll invest a further $25 and take these guys to small claims. One of the responsibilities of people signing contracts is to read them first. The responsibility of retailers is the simple task of proof reading first before making an offer then processing the order and charging the credit card (proof of acceptance of their offer on my part and their having received my acceptance) If we all invest a piddly $25 and some time we can all be part of the lesson to egghead to quit being stingy and hire a proof reader. But a deal's a deal and to knowingly and willingly break a contract (canceling the order) means punitive damages (actual damages * 6) Mistakes can be made yes, it is the responsibility of companies to put safeguards in place to catch those mistakes before they make a public offer.

 

[lavie]

Order shipped.
I just received shipping confirmaton number.

Dear Lavie,

We would like you to know that we shipped the item(s) you ordered on
Sep 25, 2000 at 02:59 AM. Please allow 12 hours for the tracking
information to be available on the shipper's website.

Order number: 19xxxxxx
---------------------------------------------------
Quantity Item
1 Cd Sleeves 100pk For Cd Storageaccswhite Paper Window Envelope

2 32x64-8 256mb Sync Pc100 168pinmem3.3v 100mhz Dimm


* If this is a partial shipment, your other items will ship
separately, as soon as they're available, and tracking information
will be e-mailed to you. Despite the separate shipments, rest assured
that your total shipping charges for this order will not exceed the
amount we originally promised.

This shipment was sent to:

my address

Via UPSN
Tracking number: 1Z65xxxxxxxxxx0
or additional information about this shipment, please go to


Should you have any questions or problems when you receive your order,
please contact us at:


Thank you for shopping with Egghead.com, and we hope to see you again
soon.

The Egghead.com Team

For Customer Service, visit
http://www.egghead.com/helpinfo/help_page.htm
Please do not respond directly to this e-mail.