This makes no sense and has me enraged... (iphone related)

[Spooner]

I have a home machine (ASUS G73JW, so a damn good machine) and a work machine, some HP corporate machine

Every single time i go to do an iOS update on the Asus machine it downloads fine, but ends up giving me "An unexpected error has occurred" which renders the phone/ipod in Recovery mode, and to make matters worse the machine no longer recognizes that the phone is plugged in at all

I hook it up to my work machine and i'm able to restore it, plug it back into my Asus and restore from backup.

Annoying but has worked. Until now. Apparently with the iOS 5 update, it is strongly recommended to upgrade it from the machine where you are synched with itunes since it deletes everything on the machine then restores apps, etc... from itunes.


I can't for the life of me figure out why it consistently fails on upgrade when it works just fine to transfer or charge the phone. I've tried different USB ports, different cables, and different devices. All have problems with this machine.

Any idea?

 

[Born2bwire]

I have no suggestions but I have a G73JW too. :awe:

 

[lxskllr]

Maybe it's an itunes issue.

 

[Ichinisan]

Start > Run or [WinKey]+[R]
\WINDOWS\system32\drivers\etc\hosts
[Enter]
Select Notepad

Make sure you don't have any entries other than 127.0.0.1 / localhost

If you've ever run certain iPhone utilities on your computer, it has modified your hosts file so it doesn't check with Apple for SHSH blobs.

 

[Ns1]

If you've ever run certain iPhone utilities on your computer, it has modified your hosts file so it doesn't check with Apple for SHSH blobs.

 

[Spooner]

Start > Run or [WinKey]+[R]
\WINDOWS\system32\drivers\etc\hosts
[Enter]
Select Notepad

Make sure you don't have any entries other than 127.0.0.1 / localhost

If you've ever run certain iPhone utilities on your computer, it has modified your hosts file so it doesn't check with Apple for SHSH blobs.

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

 

[Ichinisan]

OK, so yours is not modified.

 

[Ichinisan]

...I was serious.

 

[Ns1]

...I was serious.

i know, i just thought it was funny the way you phrased it

 

[Spooner]

any other thoughts?

 

[Ns1]

pardon the obvious, but have you tried this?

http://support.apple.com/kb/HT1808?viewlocale=en_US

 

[Spooner]

i'm attempting to PREVENT the error from occurring to begin with

something is up because it happens consistently

 

[lxskllr]

Have you reinstalled itunes?

 

[Spooner]

Have you reinstalled itunes?

i've updated and rebooted, but i may try a clean install as well

 

[lxskllr]

Are the work and home versions of itunes the same? Maybe an update screwed things up.

 

[quikah]

Does it give an error #?

http://support.apple.com/kb/TS3694

I had an error #13 when I updated my iPad. I had to do a TCP reset on my system, that seemed to fix it.

 

[Lithium381]

return it

 

[Spooner]

Does it give an error #?

http://support.apple.com/kb/TS3694

I had an error #13 when I updated my iPad. I had to do a TCP reset on my system, that seemed to fix it.

just had it bomb on me again and it looks like i'm getting error 1602

something to do with USB port timing

 

[lxskllr]

Is your Asus overclocked?

 

[Spooner]

no it is not, and i don't really use it for anything major nor have i made any major changes/installs to it

 

[Capt Caveman]

Wrong forum.

But go to C:\Program Data\Apple and move the 'Locked Down' folder into the recycling bin.

 

[Sluggo]

I had to adjust the some of the power settings on my computer to get my iphone to sync properly. I have no idea why it worked but it did, maybe yours is a similar issue.

http://communities.intel.com/thread/13462

 

[Spooner]

huh Capt Caveman?

 

[Ichinisan]

OK, so maybe you can do the update on another system, then restore a backup from your main system.

 

[Capt Caveman]

huh Capt Caveman?

You're not the only one that is has had this issue. If you posted or searched in the proper forum here, you might have found your answer.

I had possibly the same issue(can't tell without you telling the exact error code/message you're getting). After researching the error code on the Apple Support site, learned all I needed to do was delete a folder.