Seriously. You guys here at AT get it. You're all easy to deal with. Those Hardforum people, though... Argh. Apparently I either never shipped this guy's stuff (entirely possible, since I can't find record of shipping), or he never paid (entirely possible, since I can't even find RECORD OF HIS PAYMENT), or he never even ASKED FOR A QUOTE (entirely possible, since I can't find any damn PMs). But he says he paid, and insists that I told him it shipped. Thing is, he hasn't told me either his email or his name, the two essential components required for me to either refund, or check my fvcking records properly.