certs are good. and cheap -- if you only take the exams. so i think you should go along that route.
I was a similar position about 3 years ago. I quit my tech support job and finished my IT degree in 2 years. With the help of a friend, I got hired at a really nice company doing some IT auditing work. It is not exactly what I wanted, but at least I am building up a solid skillset while working for a company what will put me on the map. I had the A+, MCP. and Cisco Certifications. I also supplemented that by starting my own computer services company, and using customer testimonials to prove my experience. But the job offers I got after getting that 4yr piece of paper were much better than without. Take everyone's advice here, and finish your MIS degree (that's what I have, btw, good choice). I am also in the Dallas area. IT jobs are hard to find here, BUT, you can find something if you network and finish up your bachelors.
PM me if you want to know more about my experience, I would love to try and help
PM me if you want to know more about my experience, I would love to try and help
Originally posted by: Phoenix86
Very little?
10/1998 - 3/2000 Chadron City Schools District Chadron, NE
Industry: Educational Services
PC and Network Support Technician
11/2000 - 3/2002 Texas Scottish Rite Hospital for Children Dallas, Tx
Industry: Hospitals/Ambulatory Health Care Services
IT Support Technician
10/2002 - Present Telvista Plano, TX
Industry: Telecommunications/Wireless
PC and Mac Support Technician
As a team lead that reviews resumes of potential team canidates ... this resume wouldnt even have made it in the door...
Those companies he listed are not corporate style support.. he still has 0 exp doing what he is trying to get.. to get in the door hes gonna have to find a corporate helpdesk postion that is willing to give him a shot..
BTW techie resumes should detail what skills were used at each position...
ie
Molex Inc. 2002-present
Desktop Support Tech
Supported:
Windows 2000, Windows 2000 Server WindowsXP
Ipass VPN, IRAS, Office XP, SAP, Citrix,
Active Diectory(2000), Blackberry, etc...
HR peeps only scan for buzz words... like certs and degrees and holes in employment..
ince the techs/Hireing managers get your resume it is helpful for them to really see what you have been using.. then they can ask questions from what you put on your resume...to what pertains to the job.
For one thing your resume looks like sh!t. you need to clean it up a bit. you need more then 1 ref. You need some education. and you need to organize your data better. it just looks like your throwing crap on a paper and sending it to them!!
aircooled
Lifer
- Oct 10, 2000
- 15,965
- 1
- 0
I did it without a degree, but I also spent about 10 years working in factories and assembly plants before a lucky fluke got me into customer service/technical support (which eventually evolved into getting an IT position, but I did get my MCSE and Net +).
A degree will only help with those sheep farming companies that hire based on statistics and tests. If you work as a consultant, it is unlikely that a degree is the problem.
IT support is not a great field in terms of longevity and upward mobility. If you do want to move upwards in the field, you are going to need more enterprise-related skills. At the least you should have experience with some of the stuff mentioned above (cisco routers, etc.) and likely you should be able to say that you are knowledgeable in automated software deployments via tools such as (at the least) SMS. No, norton ghost does not qualify.
I would also like to touch on a few things from your skills. They appear to be contradicting each other.
You say:
But then looking on the resume you say:
How can you be an expert in web development if you are at most intermediate in any web development related fields?
Next:
This is a useless skill to list
I don't know what this means and I would likely ignore it unless you expand on it. If you just mean that you have supported machines that use TCP/IP you can leave it out.
IT support is not a great field in terms of longevity and upward mobility. If you do want to move upwards in the field, you are going to need more enterprise-related skills. At the least you should have experience with some of the stuff mentioned above (cisco routers, etc.) and likely you should be able to say that you are knowledgeable in automated software deployments via tools such as (at the least) SMS. No, norton ghost does not qualify.
I would also like to touch on a few things from your skills. They appear to be contradicting each other.
You say:
But then looking on the resume you say:
How can you be an expert in web development if you are at most intermediate in any web development related fields?
Next:
This is a useless skill to list
I don't know what this means and I would likely ignore it unless you expand on it. If you just mean that you have supported machines that use TCP/IP you can leave it out.
rivethead
Platinum Member
- Jan 16, 2005
- 2,635
- 106
- 106
I might be able to help you given you're in Plano. Please send me your resume. Send to dbaginski@clarityresourcegroup.com.
Clarity Resource Group is a staffing firm HQ'd in Austin, TX, but we place people all over the country. We specialize in IT and Finance/Accounting professionals. Past and current clients include: BestBuy.com, Overstock.com, Blackboard.com, Dell, Allied Consultants, ATG and many others.
www.clarityresourcegroup.com for more info.
We excel in the staffing industry by providing customer service that exceeds the candidate and cleint's expectations. Seriously, I doubt you'll find any recruiter that will work harder for you than us.
Having said that, you're lack of a degree is a significant challenge, but it can be over come.
I'm not a recruiter (and I don't want to be one!). I'm actually the company's CPA/CFO. I stumbled across this thread by accident.
If there are any other IT professionals out their looking for employment, please feel free to email me your resume as well and I'll past it along to our CEO and President. Those guys are two well connected individuals in the IT world.
Specifically, I know they're looking for a programmer for a Fortune 500 company based in MN.
Sorry to ramble and I probably should start a new thread if I'm gonna ask for resumes.
Clarity Resource Group is a staffing firm HQ'd in Austin, TX, but we place people all over the country. We specialize in IT and Finance/Accounting professionals. Past and current clients include: BestBuy.com, Overstock.com, Blackboard.com, Dell, Allied Consultants, ATG and many others.
www.clarityresourcegroup.com for more info.
We excel in the staffing industry by providing customer service that exceeds the candidate and cleint's expectations. Seriously, I doubt you'll find any recruiter that will work harder for you than us.
Having said that, you're lack of a degree is a significant challenge, but it can be over come.
I'm not a recruiter (and I don't want to be one!). I'm actually the company's CPA/CFO. I stumbled across this thread by accident.
If there are any other IT professionals out their looking for employment, please feel free to email me your resume as well and I'll past it along to our CEO and President. Those guys are two well connected individuals in the IT world.
Specifically, I know they're looking for a programmer for a Fortune 500 company based in MN.
Sorry to ramble and I probably should start a new thread if I'm gonna ask for resumes.
Originally posted by: CVSiN
Originally posted by: Phoenix86
Very little?
10/1998 - 3/2000 Chadron City Schools District Chadron, NE
Industry: Educational Services
PC and Network Support Technician
11/2000 - 3/2002 Texas Scottish Rite Hospital for Children Dallas, Tx
Industry: Hospitals/Ambulatory Health Care Services
IT Support Technician
10/2002 - Present Telvista Plano, TX
Industry: Telecommunications/Wireless
PC and Mac Support Technician
As a team lead that reviews resumes of potential team canidates ... this resume wouldnt even have made it in the door...
Those companies he listed are not corporate style support.. he still has 0 exp doing what he is trying to get.. to get in the door hes gonna have to find a corporate helpdesk postion that is willing to give him a shot..
BTW techie resumes should detail what skills were used at each position...
ie
Molex Inc. 2002-present
Desktop Support Tech
Supported:
Windows 2000, Windows 2000 Server WindowsXP
Ipass VPN, IRAS, Office XP, SAP, Citrix,
Active Diectory(2000), Blackberry, etc...
HR peeps only scan for buzz words... like certs and degrees and holes in employment..
ince the techs/Hireing managers get your resume it is helpful for them to really see what you have been using.. then they can ask questions from what you put on your resume...to what pertains to the job.
Thanks for the info. Will use it in my next update and redraft of my resume. I did get a break today and was offered a position in phone based help desk support for a national brewery. So I am going to work on the experience part and go from there.
The webdevelopment whould be rephrased to more of the graphical side of things not the back end side. Will rephrase that. Thanks for the correction. True on the ethernet one. Perhaps I should be more specific and mention 10/100 Ethernet Cabling. As far as the TCP/IP I can see that one coming off.
Thanks for the tips guys. These are great!
Will let you know about the resume. I interviewed with ACS today and the supervisor said hands down she is done interviewing and wants to hire me. We really connected on customer serivce and job performance issues. It was really kinda nice to find someone that gets your underlying reasons for being dedicated to what you do.
Guth, congrats on that new job. I know that being re-employed will give a fresh breath of confidence to anyone... unless the job is one that is horrible.
Your's doesn't seem to be the case. What I like about it for you, is that it is as you say, a LARGE F500 company.
The larger your place of employment, generally the chances for you to move up are greater. At a small company, your move up has to come from leaving the company, generally... and harder / more work to accomplish cuz if you're at the beginning of the ladder, you might end up at still the beginning of the ladder at your new company...
So try to bust your butt and door your job, but impress the right people... hopefullly you will move up from HelpDesk, to what you want, Desktop Support.
And HECK, this is one of the times in life where you fought for the ball, now you got the ball... it's not as close to the rim as you'd like, just like you said, but it's not like it's out of your shooting range.... make sure you don't dribble the ball away but take that shot...
that is, finish that darn degree.
When employers have to start making decisions after they screened their top 3 or whatever candidates, they will surely take someone with a degree than someone without, then someone with a 4yr than a 2yr... then someone with a 4yr that's related to the job he's trying to get than someone with a 4yr that's unrelated to the job.... see how they think?
again congrats to ya...
Your's doesn't seem to be the case. What I like about it for you, is that it is as you say, a LARGE F500 company.
The larger your place of employment, generally the chances for you to move up are greater. At a small company, your move up has to come from leaving the company, generally... and harder / more work to accomplish cuz if you're at the beginning of the ladder, you might end up at still the beginning of the ladder at your new company...
So try to bust your butt and door your job, but impress the right people... hopefullly you will move up from HelpDesk, to what you want, Desktop Support.
And HECK, this is one of the times in life where you fought for the ball, now you got the ball... it's not as close to the rim as you'd like, just like you said, but it's not like it's out of your shooting range.... make sure you don't dribble the ball away but take that shot...
that is, finish that darn degree.
When employers have to start making decisions after they screened their top 3 or whatever candidates, they will surely take someone with a degree than someone without, then someone with a 4yr than a 2yr... then someone with a 4yr that's related to the job he's trying to get than someone with a 4yr that's unrelated to the job.... see how they think?
again congrats to ya...
rivethead
Platinum Member
- Jan 16, 2005
- 2,635
- 106
- 106
Congrats and good luck!
Remember that many large companies (and even some small ones) have tuition reimbursement programs. I'd look into to it at your new employer.
It's usually a win-win. Generally it's cheaper for an employer to pay for advanced education for an existing employee than to hire/train a new employee.
Remember that many large companies (and even some small ones) have tuition reimbursement programs. I'd look into to it at your new employer.
It's usually a win-win. Generally it's cheaper for an employer to pay for advanced education for an existing employee than to hire/train a new employee.
You do realize that employers also check your credit history, and a bad credit report is all it takes to eliminate any job. Check your credit, and the fact you have been turned down for 7 jobs may mean you can do it for free.
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