Since I have never owned a Mac, I should probably butt out, since I'm liable to slip into thread-crapping. But I will try to restrain myself.
My experience with Macs consists of trying them out in stores. I have done this going back to the cute, itty-bitty black-and-white-screened original. I couldn't figure them out. I just blunder around until something works. Now that is no doubt because I am unfamiliar with them, but it does show that so-called intuitive interfaces are not very intuitive. They just seem like it after you get to know them.
It is mostly computer geeks, who know computers in depth, that find the Mac interface magnetic, not casual users. That should tell you something. Namely: it is not especially easier to use than Windows. What it is is "COOL," and you have to have a touch of the geek to appreciate why.
One thing I missed in Macs is that feeling of speed and power you get when you use, or try out, a very expensive computer. You would think that something so "COOL" looking, and with pretty decent specs, would do considerably better.
What gives average users grief is not so much Windows itself, but the frustration of attempting to make applications do what the user wants them to do. This a problem with the programs design, not the computer or the OS. And I really have a difficult time believing that Mac programs, so long as they are in a similar price range, are any better designed than Windows programs. But I have used a few very expensive applications (on PCs), and they are better worked out than cheaper programs I am more familiar with. It is easier to do more complicated things. It is not altogether clear to me why some of the most noteworthy expensive specialty apps are pitched toward Macs, but if you need some of this type of software, getting a Mac is the easy route.