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thinking about ordering fios

K

kevinf2090

Senior member
i am thinking about ordering verizon fios. i've heard that they usually provide you with a router/modem combo. i just bought a new router and can those of you who use their own router for fios, how to set the router up? i've heard that the setups can differ depending if i order fios tv too. can those of you who use your own router tell me how your setup is?
 
For TV what they tell me is that you need to use their router. It isn't actually a bad router. The set top boxes use their router to download TV schedule updates and other stuff.
 
If you order TV service and have the internet brought in over coax (moca), you have to use their router. I THINK if you can get an ethernet to moca converter and run your own ethernet to where you want the router, you can have the internet brought over the ethernet and then just hook up the ethernet to moca converter to use for the STB's (different frequency than the television service itself so it won't interfere)
 
The router they supply isn't that bad. You can always turn your new router into an access point and turn off the wireless on the fios router. I have my apple airport extreme set up this way and it works great.
 
Originally posted by: kevinf2090
because i heard that the router they provide have a small NAT table so torrents will bring speeds down.
Click to expand...

Yep, that is the one big problem with them. Again, you can always run your own ethernet cable from where the ONT will be installed and then just get a moca to ethernet converter.
 
i heard to do that you need to call verizon though. how would the tv part of the setup work then. doesn't it use internet to get its programming guide?
 
Originally posted by: kevinf2090
i heard to do that you need to call verizon though. how would the tv part of the setup work then. doesn't it use internet to get its programming guide?
Click to expand...

Just get a ethernet to moca convertor. This is what they used in the initial Verizon FIOS internet/tv installations anyway. The ONLY reason they switched to using moca for the delivery was cost. It's vastly cheaper to use the existing coax in the house to connect for the internet router than it was to run ethernet to where the customer wants the router. Honestly, I can't disagree with them on this, I would have done the same thing.
 
where would i be able to get a ethernet to moca converter though. i am not sure how the setup would go though. sorry i am very new at this
 
Here are two links that might help you search for answers.

http://www.dslreports.com/forum/vzfiber
http://www.dslreports.com/forum/vzfiostv

VZ will give you 3 coax runs on the initial install. Let VZ install all new coax because older coax might not handle the signal and the coax VZ uses is rg6 quad for better signal and beter noise blocking.

If you get the tv, internet and phone everything will be on coax.
The interactive media guide that is on the tv uses the internet.

It is possible to use ethernet from the ont to your pc. You can find out how to do that by reading the info found on the web sites above.

The router is made by Actiontec. I think there is a newer model being used in new installs now.
If you get the tv service I think the router has a lifetime warranty because it is part of the tv service.

On the ont there will be a battery back up. A small battery that provides power for the phone. If power goes out the BBU will power the internet for 15 minutes then cut off. Phone service will work up to 8 hours or so.
When power goes off tv service stops to save the battery.
Install takes anywhere between 4 hours or more depending on what needs to be done.
Be nice to the VZ tech and he or she might be nice to you. I offered water, coffee helped pull in the coax, etc. The tech left behind 300 ft of coax, connectors, splitters, and a few other things I might ned when I make changes on my system or make upgrades and won't need Vz to come to the house! 🙂

When the grand kids come I can have 2 laptops, my old desktop pc going and downloading music and watching a on demand movie and never had a problem.
When you use on demand for movies I think the download speed is bumped up and when the movie is done you go back to your original speed.
Again, check the links above for more answers.
 
HI
Yes, I am using the supplied router, the Actiontec unit.
I have not had a problem with it.
For my day to day needs the router is good for me.
From a previous setup I had a Linksys wrtg-54 (not sure of the correct numbers)
I connected the Linksys to a port on the Actiontec and made some changes on the Linksys unit and had both going. I had some bad wifi spots in my house and used two units for a while. I moved the Actiontec to a different location and that solved the wifi coverage.
I think Actiontec has a 7db gain antenna so that should be good for most uses. Then I found the real problem was my laptop wifi card and replaced that.
I have had the fios internet for over a year and never had a problem with it.
My speeds are differnet them the rest. I am retired VZ and get 15 mb down and 2 mb up at a reduced price. The extra bandwidth come in handy when the whole family is here! LOL!
 
Originally posted by: Pghpooh


If you get the tv, internet and phone everything will be on coax.
The interactive media guide that is on the tv uses the internet.

The router is made by Actiontec. I think there is a newer model being used in new installs now.
If you get the tv service I think the router has a lifetime warranty because it is part of the tv service.

On the ont there will be a battery back up. A small battery that provides power for the phone. If power goes out the BBU will power the internet for 15 minutes then cut off. Phone service will work up to 8 hours or so.
When power goes off tv service stops to save the battery.
Install takes anywhere between 4 hours or more depending on what needs to be done.
Be nice to the VZ tech and he or she might be nice to you. I offered water, coffee helped pull in the coax, etc. The tech left behind 300 ft of coax, connectors, splitters, and a few other things I might ned when I make changes on my system or make upgrades and won't need Vz to come to the house! 🙂

Again, check the links above for more answers.
Click to expand...

Having supported FIOS for Verizon - personal experience the actiontec is a "dinky" router, and thats being conservative. They have a referanced 3 feet wireless range, in other words, make sure any wireless connection is close. They typically give out at 12 - 14 months, verizon has a 1 year warranty on them, and these days most contracts are 2 years. My opinion, replace the actiontec prior to the 1st year - through verizon. Unfortunetly you have to have this router - supplies internet / VOD and Guide.

If the BBU dies - it can be a nightmare. The battery is NOT covered by any warranty and can be picked up as a replacment at any walmart - or Verizon will give you an 800 number - $52 I believe - to your door, 2-3 days.....generally any power surge, if major ( lightning strike in close proximity ) will fry the ONT or start beeping at you.

If it beeps, unplug the power to the ONT and the BBU. remove the battery, leave out for 10 mins, replace, plug everthing back in, this generally resolves this issue. Another test, is the ONT. It will have additional Phone ports inside. Open the ONT - plug in any home phone - if u get a dial tone, ONT is good, if not, its fried. And if its fried - you have NO service, including the phone.

If you live in PA - forget it. Unions rule Verizon contract repair. They have zero accountability and no scheduled time to show up. hrs of operation are 7 -3. I remember customers in PA being out of service for 3 days - nothing we could do.

BUT, when FIOS is on - it is sweetnees. But when it hits the fan....you will pull your hair out. DO not get the 6 series STB - fail all the time. Get the new 7 series and ensure at install they are using these....








 
Originally posted by: Pghpooh
Here are two links that might help you search for answers.

http://www.dslreports.com/forum/vzfiber
http://www.dslreports.com/forum/vzfiostv

VZ will give you 3 coax runs on the initial install. Let VZ install all new coax because older coax might not handle the signal and the coax VZ uses is rg6 quad for better signal and beter noise blocking.

If you get the tv, internet and phone everything will be on coax.
The interactive media guide that is on the tv uses the internet.

It is possible to use ethernet from the ont to your pc. You can find out how to do that by reading the info found on the web sites above.

The router is made by Actiontec. I think there is a newer model being used in new installs now.
If you get the tv service I think the router has a lifetime warranty because it is part of the tv service.

On the ont there will be a battery back up. A small battery that provides power for the phone. If power goes out the BBU will power the internet for 15 minutes then cut off. Phone service will work up to 8 hours or so.
When power goes off tv service stops to save the battery.
Install takes anywhere between 4 hours or more depending on what needs to be done.
Be nice to the VZ tech and he or she might be nice to you. I offered water, coffee helped pull in the coax, etc. The tech left behind 300 ft of coax, connectors, splitters, and a few other things I might ned when I make changes on my system or make upgrades and won't need Vz to come to the house! 🙂

When the grand kids come I can have 2 laptops, my old desktop pc going and downloading music and watching a on demand movie and never had a problem.
When you use on demand for movies I think the download speed is bumped up and when the movie is done you go back to your original speed.
Again, check the links above for more answers.
Click to expand...

http://www.dslreports.com/foru...VOD-working-with-REV-D

This is the link I am reading now.

There's a solid deal for FIOS tv/internet at $90 a month (internet itself at $45 or so).

I've read through a lot of the stuff with the complexities of setting up both TV and internet due to the crappiness of their router.

I've only had cable my entire life, and that's quite simple. You split the cable, run it to both your DVR and your cable modem, and you're good to go with your own router.

As far as I can tell, there's no easy way to get the full functionality of internet (my own router without the crappy NAT table and wireless range), and the full functionality of TV (their Guide display, Video On Demand, etc), but I think the above link does that. Not sure if its in date.
 
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