Think sprint will let me downgrade my phone?

aphex

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I have the replacement plan for my Sanyo 5300 and its not working.... again...

This makes phone #4 for me since January.... Every one has had some problem with it, different problem each time... This time its the internet...

Think sprint will let me get an 8100 instead of my 5300 this time? I dont care about the crappier photo quality, i dont use the camera that much....
 

aphex

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Originally posted by: NutBucket
Possibly, but I really doubt it.

Even though the 8100 is a cheaper phone?
 

NutBucket

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Aug 30, 2000
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Originally posted by: aphex
Originally posted by: NutBucket
Possibly, but I really doubt it.

Even though the 8100 is a cheaper phone?

I think the way it works is you get the same phone and if that phone isn't available anymore they give you a choice of "comparable" phones. I just found out today I couldn't add-a-phone to my retention plan which ticked me off. I never knew this was the case. However, there's no harm in asking:)
 

Atlantean

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May 2, 2001
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Originally posted by: aphex
Originally posted by: NutBucket
Possibly, but I really doubt it.

Even though the 8100 is a cheaper phone?

Maybe they will let you if you don't get the difference back... or you could upgrade the phone
 

aphex

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Anyone know what time sprint stores open on saturday?
 

aphex

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Originally posted by: KokomoGST
Originally posted by: aphex
Anyone know what time sprint stores open on saturday?

RadioHack...

Not stores that sell sprint, specifically Sprint Stores :)
 

aphex

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Update:

So after 2 trips to the sprint store, 2 calls to customer care, and about 3 hours of my time... I am now the proud new owner of an 8100.

He checked my account, aplogized for having gone through so many 5300's and said he would be more than happy to get me into another model phone.

Thanks for the help!