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Think I'm underpaid?

pelegrino

Junior Member
I work in a NOC, and I am a:

1. Redhat RHCSA
2. Cisco CCENT
3. ITIL Foundation certified.

I do tons of work including:

1. Network troubleshooting, and Customer Support including RF troubleshooting.
2. Linux administration (I'm no guru but I aint too shabby either)
3. Technical documentation (a LOT)
4. Creating Sales Engineering Material
5. Training employees
6. Helping define the processes that the NOC runs on
7. Lots of network related projects at the CCENT and even higher level including satellite RF procedures.

I also have a bachelors in business administration.... sure it's not computer related, but those skills spill over all the time.

I make $19 an hour...
 
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How many years work experience?

Two years in the NOC I'm in now plus five years at a computer repair shop, and an additional two years in quality assurance and another short gig that lasted six months as a junior sysadmin.
 
OP, where do you live? Gut feeling says you're underpaid, and that you can parlay your skillset into a much better paying job.
 
You're a little low, you could probably be in the 27-30/hr range if you've got the chops you say you do. Kill the CCNA and then move on?
 
You're a little low, you could probably be in the 27-30/hr range if you've got the chops you say you do. Kill the CCNA and then move on?

Yeah I gotta finish my ICND2 (in the works). I'm not saying I'm super amazing, but I've gotten a hell of a lot better in the past two years.

If they call me and ask for most any kind of basic network troubleshooting I can usually manage unless it's over my head, but that's why we have some guys at the CCNP/CCIE level.

Perhaps I'm just sitting on the edge of better compensation later.
 
Probably, I work in a NOC and make $30/hour. We deal more with DMS10, DMS100, Alacatel/optera transport, environmental stuff etc... We barely touch Cisco or server stuff other than "oh, it's down, get the network/server guys to look at it". 😛 The DMS we go in a bit deeper though.

We monitor pretty much everything so we need to know a bit about everything. Off hours we handle 611, data etc customers as well though at night that's relatively quiet.

But if you are actually going in and programming switches, servers etc then yeah it sounds like you are way under paid.
 
Born in London, living in the US since 1979, but I am still Indian.

I am also American. And sometimes a Brit when it suits me 🙂

Why do (nearly) all Indian people claim to have been born in or come from England?
Are you that ashamed of your home country?
And why England, specifically?

Just curious.
 
Why do (nearly) all Indian people claim to have been born in or come from England?
Are you that ashamed of your home country?
And why England, specifically?

Just curious.

"Claim to?"

I've got a birth certificate and an British passport to prove it.

The reason you hear it alot is because alot of people from India migrated to England in the 60s and 70s, and <gasp> had kids whilst there! They then migrated to America, and <gasp again> brought their kids with them.
 
I work in a NOC, and I am a:

1. Redhat RHCSA
2. Cisco CCENT
3. ITIL Foundation certified.

I do tons of work including:

1. Network troubleshooting, and Customer Support including RF troubleshooting.
2. Linux administration (I'm no guru but I aint too shabby either)
3. Technical documentation (a LOT)
4. Creating Sales Engineering Material
5. Training employees
6. Helping define the processes that the NOC runs on
7. Lots of network related projects at the CCENT and even higher level including satellite RF procedures.

I also have a bachelors in business administration.... sure it's not computer related, but those skills spill over all the time.

I make $19 an hour...

Nope. Sounds about right for a NOC tech. At 40 hrs/week, you're making almost $40k. Depending on the area of the country, that actually could be a bit high.

Edit: Just saw Northern California. Nope, definitely not overpaid. There's a huge glut of people here in Northern CA who are probably more qualified and would be glad to do your job for what you're making.
 
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"Claim to?"

I've got a birth certificate and an British passport to prove it.

The reason you hear it alot is because alot of people from India migrated to England in the 60s and 70s, and <gasp> had kids whilst there! They then migrated to America, and <gasp again> brought their kids with them.

Ha! I never met a Brittish born Indian in America I didn't like.
 
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