Insipred by the other CC thread. I took back a wireless PCMCIA card for my laptop 30 days after purchase. I thought this would be allright since the Circuit City retunr policy printed on the reciept states that all items are returnable within thirty days except for 8 items which include Desktop computers, notebooks, radar detectors, and some other crap which have a 14 day window.
At the 1st Circuit City I went to, the clerk at the CS desk refused to take my return saying that all computer related items had a 14 day return window. I asked her to show me on the reciept where it said that. She could not. I talked to a manager, who said the same thing and was silent when I asked him to show me where on the huge sign behind him and on the receipt it said "all computer related items" had a 14 day return window. He said nothing, and said sorry I can't help you.
So, I have to go get some groceries at a store which happens to be next to another Circuit City. I walk into that store with my wireless card, and the return is processed in 3 minutes with not a word about "all computer related items"
Is this common for Circuit Cities to add unwritten return policies?
At the 1st Circuit City I went to, the clerk at the CS desk refused to take my return saying that all computer related items had a 14 day return window. I asked her to show me on the reciept where it said that. She could not. I talked to a manager, who said the same thing and was silent when I asked him to show me where on the huge sign behind him and on the receipt it said "all computer related items" had a 14 day return window. He said nothing, and said sorry I can't help you.
So, I have to go get some groceries at a store which happens to be next to another Circuit City. I walk into that store with my wireless card, and the return is processed in 3 minutes with not a word about "all computer related items"
Is this common for Circuit Cities to add unwritten return policies?
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