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Thermaltake Volcano+ Hell

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maybe the heat sink is grounded in some way, take the heat sink to a pc store and let them try it out maybe then you can tell thermaltake about it.
 
The processor is on it's way to AMD, I am waiting for an RMA from ASUS. I am done with TT. My pound of flesh will come from this and 10 other threads I ahve posted and the Max PC Watchdog, (if they print it)

Also I will never buy from them and I will discourage their products to all I deal with.
 
Same here...my processor didn't blow but My Thermal Take Volcano 9+ is too freaking over-rated and I wish I would've bought an SK-7 or something like that instead of trying to pimp out the heatsink 😉
 
Originally posted by: parkerbink Arctic silver 3 and thanks for proving you are not helpful :

Once again proof that having an A+ certificate doesn't mean squat


Originally posted by: SgtZulu Once again proof that having an A+ certificate doesn't mean squat

Ah, yes assholes of the forums unite! Thank you for your help lamers!
 
hmmm, my experience with Thermaltake has been pretty good

1. They sent me the entire front panel for a Xaser 2 that I bought off this forum and one small hinge was broken. No cost, FedEx-ed to me.

2. Sent me replacement screws and stuff for my Volcano. No cost, FedEx-ed to me.

3. Sent me thermal tape for my DDR heatspreaders that I reinstalled. No cost, FedEx-ed to me.
 
the only thermaltake product i use and ever will use is a smartfan II, it seems that they are more concerned on making flashy eye-catching products rather than functionality (ie Xaser which IMO looks like $hit)
 
No offense, but it seems kind of silly (and a lack of understanding of physics) to me to blame a heatsink for CPU failure in 20 seconds.

Honestly, it does sound like you either shorted out the CPU or cracked the core. The mobo could also be running sour power to the CPU, that will fry it very quickly. But as Smilin said a tin cup would could run your CPU for more than an hour easy. (I've purposely fryed CPU's by simply playing around and I found out it was alot harder than I thought it would be). Check your paste, make sure its only on the core, watch the pressure on the core, make sure the pins are clean, also never install a heatsink while the mobo is still in the case. Put the mobo on a table look at the heatsink from the side and then install.

Asus, Thermaltake, and AMD, in my opinion are not at fault for this.

It's gotta be a short or something similar to that.
 
You seem to be missing the point which really is that ThermalTake refused any conversation outside of User Error.

Secondarily THERE IS NO NO NO physical damage to the processors Plural 2 (2) two processors dead in under a minute.

Somehow the TT heatsink caused electricity to flow where it shouldn't have.
 
An AMD CPU core weighs perhaps 5 grams and generates upwards of 50W of heat. You do the math on the thermal ramp rate 😉 but it's easy to see that without the emergency shutdown circuitry, you can expect the CPU to be permanently damaged in under 10 seconds if there's nowhere for the heat to go.

I'm still wondering if parkerbink has verified that he is
  • using the correct clip, out of the three that the Volcano 7+ comes with
  • has the clip oriented so its pressure point is, in fact, over the CPU core, as illustrated by Figure 13 of this guide
  • has the heatsink slid as far AWAY from the DIMM slots as the clip permits, to prevent the situation illustrated in Figure 14.
I don't see where AMD owes you anything, parkerbink. They don't make the heatsink/fan unit that you're blaming your problems on, and using it voids your retail AMD warranty anyway, no ifs, ands or buts. If they warrantied it anyway, that was awfully nice of them.

I agree with the tip about throwing certs around 😉 No offense meant, but it sounds rather pompous.
 
Hey parkerbink ever heard of Thorazine or Depakote. Seriously, that temper and lack of patience, maybe you should see a doctor.

And by the way, just because you can't see a crack, doesn't mean there isn't one there. The transistors in the core are .13 microns wide. So that means a crack of about .06 microns would be more than enough to cause a short, even if the crack is internal. So if you have x-ray vision and can see the guts of a silicon chip as well as .06 micron thick STRESS FRACTURES, than you are a better man than I.

Seriously, before you die of high blood pressure, see a doctor.

I knew a man that was angry all the time, and sounded alot like you. Very smart, but made stupid decisions because of his anger. Turned out that all he needed was some blood pressure pills, now he is a sooo much calmer and his wife likes him sooo much better.
 
mechBgon ... very well written. And I do agree with you permanent damage will occur in under 10 seconds with no heatsink, but if there is any metal contact at all it takes much longer. Also I know from experience that burning CPU's don't happen in one minute on new motherboards. It's a hobby of mine to take apart/destroy old equipment (I like to KNOW the limits of my hardware) and burning a CPU up till it smells isn't as easy as you might imagine. But you are right permanent damage will occur in 10 seconds, but smell, no way. Not without a short.

parkerbink, As far as your statement of "You seem to be missing the point which really is that ThermalTake refused any conversation outside of User Error."

Well how many moving parts on a solid chunk of copper can malfunction, seriously?


And panhead49 I appreciate the props.
 
Thanks for the referance to the manual thats exactly what I am saying TT should have done. I did use the correct clip/ configuration.

Thanks for the medical advice and the sincere heartfelt concern for my health.

AMD owes me nothing if they replace the CPU I am ahead of the game. My point is TT was not only not helpful they were condescending and rude.

I only brought up my certs when they literally drew me a picture of the CPU on BACKWARDS.
 
I feel somehow the 7+ is conducting electricity into the cpu.

Since the heatsink is an inert chunk of metal I doubt this to be the case. Unless you have some grossly incorrect mounting problem.

Perhaps just get a professional to do it for you next time.
 
Originally posted by: Sporko
I feel somehow the 7+ is conducting electricity into the cpu.

Since the heatsink is an inert chunk of metal I doubt this to be the case. Unless you have some grossly incorrect mounting problem.

Perhaps just get a professional to do it for you next time.


The heatsink in question is pure copper the electrical wiring in your house is copper. inert??? I think not!

Ps I am a professional this is what I do for a living but thanks for the useless input.

 
Originally posted by: parkerbink
Originally posted by: Sporko
I feel somehow the 7+ is conducting electricity into the cpu.

Since the heatsink is an inert chunk of metal I doubt this to be the case. Unless you have some grossly incorrect mounting problem.

Perhaps just get a professional to do it for you next time.


The heatsink in question is pure copper the electrical wiring in your house is copper. inert??? I think not!

Ps I am a professional this is what I do for a living but thanks for the useless input.

Begining to sound like a troll. Copper and Aluminum are the 2 most common metals used in heatsinks, they both conduct electricity, unless something is really mucked up in your system(beyond User Error) the chance that your heatsink is shorting out is extremely low.
 
Originally posted by: Adul
Thermaltake is all look IMHO.

I prefer thermalright all the way.

agreed, like i said before, it seems that thermaltake is more concerned about looks than functionality. thermalrights quality is far better than thermaltake

thermaltake- TAKES your money
thermalright- the RIGHT decison
 
Paperbink, you are one of the first people I have seen throw certifications around in this forum. Why? Because nobody cares. We listen to what you have to say and what you seen to know, and weigh your clout accordingly. Having more than 10 posts also helps; but hey, everybody has to start somewhere.

Do you remember when you went to lectures in college and got so sick of them spending 20 minutes talking about all the degrees and accomplishments of the speaker? Well, some people come to these forums to get away from that.

If you install a CPU even without a heatsink entirely, the computer will POST. I have verified this. Even though all AMD CPU's eventually fry themselves when there is no heatsink, (XP's/MP's aren't SUPPOSED to, but they do) it usually takes more then a few seconds, especially when the computer is simply POSTing. I am guessing you either bent the pins when installing the CPU or you have a defective motherboard. It could be something else, there are several factors to consider.

I do think it would be nice of Thermaltake to help you out, but that is their option and you can't really blame them for not doing so. I just hope you can find out what went wrong so you can learn from this situation.

Maybe you should go Intel next time. They work very well with the stock heatsink, and it is very hard to install it improperly.
 
Originally posted by: mechBgon
An AMD CPU core weighs perhaps 5 grams and generates upwards of 50W of heat. You do the math on the thermal ramp rate 😉 but it's easy to see that without the emergency shutdown circuitry, you can expect the CPU to be permanently damaged in under 10 seconds if there's nowhere for the heat to go.

I'm still wondering if parkerbink has verified that he is
  • using the correct clip, out of the three that the Volcano 7+ comes with
  • has the clip oriented so its pressure point is, in fact, over the CPU core, as illustrated by Figure 13 of this guide
  • has the heatsink slid as far AWAY from the DIMM slots as the clip permits, to prevent the situation illustrated in Figure 14.
I don't see where AMD owes you anything, parkerbink. They don't make the heatsink/fan unit that you're blaming your problems on, and using it voids your retail AMD warranty anyway, no ifs, ands or buts. If they warrantied it anyway, that was awfully nice of them.

I agree with the tip about throwing certs around 😉 No offense meant, but it sounds rather pompous.

Anyone remember when THG made the video about thermal protection and they ran the cpus without heatsinks? the athlon smoked in under 10 seconds easy.
 
Originally posted by: parkerbink

Ps I am a professional this is what I do for a living but thanks for the useless input.

If all "MCSE professionals" need help installing heatsinks, then Microsoft is in big trouble.

And if all "engineers" need this much help understanding the physics of a copper block, then I gotta wonder how we ever made it to the moon.

No offense to all the other MCSE pro's out there, but seriously how much can "professionals" argue about a block of copper?
 
By the way I just have to say that i'm impressed that AMD replaced the heatsink. AMD never ceases to impress me.
 
Originally posted by: wacki
Originally posted by: parkerbink

Ps I am a professional this is what I do for a living but thanks for the useless input.

If all "MCSE professionals" need help installing heatsinks, then Microsoft is in big trouble.

And if all "engineers" need this much help understanding the physics of a copper block, then I gotta wonder how we ever made it to the moon.

No offense to all the other MCSE pro's out there, but seriously how much can "professionals" argue about a block of copper?

7? 😀

What exactly does a MCSE learn? I asked this question 3 years ago, but I don't remember the answer.
 
Originally posted by: sandorski
Originally posted by: parkerbink
Originally posted by: Sporko
I feel somehow the 7+ is conducting electricity into the cpu.

Since the heatsink is an inert chunk of metal I doubt this to be the case. Unless you have some grossly incorrect mounting problem.

Perhaps just get a professional to do it for you next time.


The heatsink in question is pure copper the electrical wiring in your house is copper. inert??? I think not!

Ps I am a professional this is what I do for a living but thanks for the useless input.

Begining to sound like a troll. Copper and Aluminum are the 2 most common metals used in heatsinks, they both conduct electricity, unless something is really mucked up in your system(beyond User Error) the chance that your heatsink is shorting out is extremely low.
You do have to wonder. I know for a fact that Asus C.O.P. will stop an overheating AthlonXP in its tracks. Push power button, *BAM* system shuts itself off. Push power again, *BAM* system shuts itself off. Again, I'm no fanb0y of Thermaltake, but I'm starting to smell a fish here.

parkerbink... :camera:'s?
 
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