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That was my first thought when I saw the report yesterday (and posted it then, thanks, BrunoPuntzJones, for linking to it 🙂 ). We have serious problems with mail delivery around here - it seems to come and go in waves.
The latest problems involve our mail getting mixed up with someone whose house number is the same as ours (but is on a street two blocks over), and whose last name starts with the same letter as ours. We were averaging one - two pieces a week until both families filed formal complaints, within days of each other (they got a job app my husband really, really wanted to fill out, we got an insurance renewal notice on their house!). It's gotten a little better since then, but we still don't trust it.
Lady Niniane