The Official AT PS4 DOA Thread (Poll)

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Did your PlayStation 4 come DOA?

  • Yes, it was DOA (BBLOD, RLOD)

  • No, it's fine here!


Results are only viewable after voting.

Doppel

Lifer
Feb 5, 2011
13,306
3
0
As in, are the others from that batch going to go sour on their owners too, but just take longer to do it?
Very possibly. All hardware will die eventually, though ;)

My amazon I am pretty sure had the air bubble under the console as well.

Troll, troll, troll your boat. This is why certain products' reviews are worthless.

Look at this 1/3rd of Amazon reviews give this console 1/5 stars: http://www.amazon.com/PlayStation-4...dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1 Some are verified purchases, but many aren't.
 
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jpiniero

Lifer
Oct 1, 2010
16,934
7,349
136
Not sure about the Slave Labor sabotage but the problems do seem to be isolated to Amazon.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
I'm not voting since mine has a specific issue which made it "DOA" but I managed to realize the issue and it works, but not as advertised.

I got the BLOD as many people did and thanks to my PC history (and PS3) I jumped into Safe Mode, and rebuilt the Database. This got it to boot ONCE without issue. I got into the OS and installed the 1.5 update. System Reboots, back to BLOD.

So I go back into Safe Mode and do rebuilt Database. System reboots, and now it's installing 1.5 Update. System reboots to BLOD.

So I assumed I have to rebuild the Database every single time? Nope, Safe Mode click "Restart PS4" and it boots up fine. Try this every time, no issues.

TL;DR:

I have to go into Safe Mode and select "Restart PS4" to get it to boot normally, otherwise it gets BLOD. But it works, have played 10+ hours.
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
I'm not voting since mine has a specific issue which made it "DOA" but I managed to realize the issue and it works, but not as advertised.

I got the BLOD as many people did and thanks to my PC history (and PS3) I jumped into Safe Mode, and rebuilt the Database. This got it to boot ONCE without issue. I got into the OS and installed the 1.5 update. System Reboots, back to BLOD.

So I go back into Safe Mode and do rebuilt Database. System reboots, and now it's installing 1.5 Update. System reboots to BLOD.

So I assumed I have to rebuild the Database every single time? Nope, Safe Mode click "Restart PS4" and it boots up fine. Try this every time, no issues.

TL;DR:

I have to go into Safe Mode and select "Restart PS4" to get it to boot normally, otherwise it gets BLOD. But it works, have played 10+ hours.

So if you put it into standby and start it from there it will still not work correctly? I'm wondering if it has this issue when it starts up from standby and the powered off state.
 

railven

Diamond Member
Mar 25, 2010
6,604
561
126
So if you put it into standby and start it from there it will still not work correctly? I'm wondering if it has this issue when it starts up from standby and the powered off state.

Basically. I've tried every different method and it only properly boots from safe mode. Can't do remote start, nothing off stand by, can't use the DS4, and not even the physical power button. Has to be safe mode else BLOD.
 

hans030390

Diamond Member
Feb 3, 2005
7,326
2
76
My PS4 is working without any issues. It said the 1.50 update failed to apply when I installed it, but that was a false error. No issues other than that.

Remember, most stuff is anecdotal. People who are pissed are most vocal.

This, so much. Angry people are louder than happy or neutral people, and they can make issues seem much bigger and worse than they actually are overall. This is especially true of Amazon reviews.

My theory is that because the thing is so small, and they (and MS) are not using solid-state hard drives, that the hard drive inside could be damaged by someone handling it really poorly in shipping/etc.

I was actually just thinking this. Perhaps the PS4 is set to exhibit these behaviors if the HDD fails, which is possible with poor handling during manufacturing, packaging, shipping, etc. Could be true of any other parts that are susceptible to shock damage.

They shouldn't be nearly as fragile. Hard drives are fragile while spinning because with enough force, the arm can hit the platter and cause damage. However, if the drive is off or has been parked (through OS or drive firmware), the arm isn't even over the platter. However, it's still a mechanical device.

Eh, I dropped a hard drive maybe a half inch on its side (I was holding it in my hand and it slipped, bumped the counter, but didn't actually fall). It never worked again. Mechanical hard drives are about as sturdy and reliable as a glass baby with a timed bomb inside that will go off in a random amount of time, even when off and parked.

Not sure about the Slave Labor sabotage but the problems do seem to be isolated to Amazon.

That was another point to consider, the supposed manufacturing sabotage.

There's also that weird HDMI port issue. While it shouldn't happen at all, at least the fix sounded fairly simple. I'm not sure how many people have that issue and are aware of it.
 

Imported

Lifer
Sep 2, 2000
14,679
23
81
Yea mine was packaged pretty much the same, PS4 on the bottom with no protection and air packaging on top. Not a great way to package anything.

Same here. PS4 on the bottom of the box and all the air packets on top. Luckily the PS4 itself seems pretty well packed in its own box.
 

Topweasel

Diamond Member
Oct 19, 2000
5,437
1,659
136
Same here. PS4 on the bottom of the box and all the air packets on top. Luckily the PS4 itself seems pretty well packed in its own box.
That is the important part isn't it. I mean in theory they should be able to ship completely in the PS4 box, boxing it again is probably to keep people from identifying it in transit for the most part.

No games worth getting so far, but I have booted up and used my Amazon ordered PS4 so far. Even gave Warframe and some other freebie FPS a try for a couple minutes. No problems. Did have a friend in the same state not be able to use any PSN stuff (could play NFS disc but not get anything off the Market).
 

Childs

Lifer
Jul 9, 2000
11,313
7
81
Amazon put the console box and then three games on top of it. The air packing was just over that and didn't do much.

I was surprised when I saw the air cushioning on the bottom. I bought 7 3TB Red drives from Amazon, and the put them in an extremely oversized box with just cushioning on top, so the drives were sliding around. 3 of them wouldnt turn on, so I returned the whole batch.

I'm almost at the point with Amazon were I dont want to buy tech items from them anymore. Especially since they charge tax in CA. I complained a lot about the packaging for the drives, and even put it in a review and uploaded pics. Of course they rejected it, but ever since then they send me messages to rate their packaging after I receive an order. Maybe my account is flagged to package it correctly. :p
 

robvp

Senior member
Aug 7, 2013
544
0
41
runs great so far, after reading the stories i did check all the ports before plugging in anything though, turned it on and let it do it's thing until it rebooted after the update as well

i did get this strange issue where i went to stand by and had no sound when i came back until i rebooted, i wrote it off as a software bug that would probably get fixed with a patch
 

SandEagle

Lifer
Aug 4, 2007
16,809
13
0
fvxk.
ok, got it all set up. played BF4 for 30 minutes. then went to close application and damn system froze up on me. light on ds4 went orange. system unresponsive. had to pull the power cord and plug it back in. went to system recovery mode and ok now. not feeling good about it. its the same feeling i got right before my ps3 got the ylod. :(

not officially doa though. will power back on in an hour.
 

exdeath

Lifer
Jan 29, 2004
13,679
10
81
Went through Killzone on hard mode for around 8 hours non stop after initial power on. Didn't run into a single issue.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
fvxk.
ok, got it all set up. played BF4 for 30 minutes. then went to close application and damn system froze up on me. light on ds4 went orange. system unresponsive. had to pull the power cord and plug it back in. went to system recovery mode and ok now. not feeling good about it. its the same feeling i got right before my ps3 got the ylod. :(

not officially doa though. will power back on in an hour.

Unacceptable. Similarly the BLOD talk above and safe mode and what not none of it is good.

If software updates don't resolve I would just keep it 11 months then get t sorted under warranty.
 

Subyman

Moderator <br> VC&G Forum
Mar 18, 2005
7,876
32
86
I was surprised when I saw the air cushioning on the bottom. I bought 7 3TB Red drives from Amazon, and the put them in an extremely oversized box with just cushioning on top, so the drives were sliding around. 3 of them wouldnt turn on, so I returned the whole batch.

I'm almost at the point with Amazon were I dont want to buy tech items from them anymore. Especially since they charge tax in CA. I complained a lot about the packaging for the drives, and even put it in a review and uploaded pics. Of course they rejected it, but ever since then they send me messages to rate their packaging after I receive an order. Maybe my account is flagged to package it correctly. :p

I got a UPS from amazon that was completely smashed. Luckily, the batteries weren't cracked. They put the UPS in a huge box with a few air cushions and it slammed around inside. Cracked the housing and cut wires. They shipped me a new one, but I hate to see good product ruined due to idiotic packaging.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
I got a UPS from amazon that was completely smashed. Luckily, the batteries weren't cracked. They put the UPS in a huge box with a few air cushions and it slammed around inside. Cracked the housing and cut wires. They shipped me a new one, but I hate to see good product ruined due to idiotic packaging.
I do as well, it is just a damn shame. I had a large doll house shipped via UPS once. I don't advise it. Wasn't pretty.
 

SandEagle

Lifer
Aug 4, 2007
16,809
13
0
Unacceptable. Similarly the BLOD talk above and safe mode and what not none of it is good.

If software updates don't resolve I would just keep it 11 months then get t sorted under warranty.

i know. well i just fired it up again and played for an hour, no issues except fan was louder than i expected. here's hoping things stay working for years to come
 

mmntech

Lifer
Sep 20, 2007
17,501
12
0
UPS is pretty notorious for being a bull in a china shop with their packages. Guy I know who owns a hobby shop dropped them after they destroyed too many of his shipments.

A lot of stores do use boxes that are WAY too big for the item, and then skimp on the packing material. My PS4 came from NCIX in a gigantic box with just the air pouches on one side. Fortunately it wasn't thrown around too much.

The rumour de jour for the DOA consoles is sabotage by interns working at Foxconn. I suppose these were those folks that weren't getting paid that we heard about not too long ago. They're such a despicable company but nobody wants to pay double the price for their gadgets, so we tolerate it. Myself included. Workers paradise.
 

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
UPS is pretty notorious for being a bull in a china shop with their packages. Guy I know who owns a hobby shop dropped them after they destroyed too many of his shipments.

A lot of stores do use boxes that are WAY too big for the item, and then skimp on the packing material. My PS4 came from NCIX in a gigantic box with just the air pouches on one side. Fortunately it wasn't thrown around too much.

The rumour de jour for the DOA consoles is sabotage by interns working at Foxconn. I suppose these were those folks that weren't getting paid that we heard about not too long ago. They're such a despicable company but nobody wants to pay double the price for their gadgets, so we tolerate it. Myself included. Workers paradise.

It's a bogus rumor. The interns do not even make up 1/10 the workforce at the facilities that work on the PS4 among other hardware. They also manufacture PC motherboards, ipods, iphones, various smartphones, various tablets for asus and the like, as well as a variety of components for the XBox. To blame interns on this is just ridiculous when they probably have 3,000 other cooks in the kitchen so to speak.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
It's a bogus rumor. The interns do not even make up 1/10 the workforce at the facilities that work on the PS4 among other hardware. They also manufacture PC motherboards, ipods, iphones, various smartphones, various tablets for asus and the like, as well as a variety of components for the XBox. To blame interns on this is just ridiculous when they probably have 3,000 other cooks in the kitchen so to speak.
Makes for an fun conspiracy, though, even if it there is no truth to it :)
 

KeithTalent

Elite Member | Administrator | No Lifer
Administrator
Nov 30, 2005
50,231
118
116
Working flawlessly here. Powered it up, downloaded and installed the update in about 90 seconds and I was ready to play about three minutes after the guy delivered it.

KT
 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
71
Just got mine from Amazon. Everything updated and installed fine. No problems here.
 

Subyman

Moderator <br> VC&G Forum
Mar 18, 2005
7,876
32
86
It's a bogus rumor. The interns do not even make up 1/10 the workforce at the facilities that work on the PS4 among other hardware. They also manufacture PC motherboards, ipods, iphones, various smartphones, various tablets for asus and the like, as well as a variety of components for the XBox. To blame interns on this is just ridiculous when they probably have 3,000 other cooks in the kitchen so to speak.

Yup, rumor originated from a chinese Facebook post that was deleted. Crazy how people put so much stock into something like that.
 

Doppel

Lifer
Feb 5, 2011
13,306
3
0
This thread has:

3 DOA
51 not

We being trolled? Pretty sure 3 people did not say in this thread what their DOA unit is, and I refuse, just absolutely and utterly refuse to believe a person who could be bothered to say their unit was DOA in the poll couldn't be bothered to post it in the thread. Too bad the poll doesn't show who answered what we we'd know who the charlatan(s) is/are.