From what freesia39 is saying, she won't oblige you, even if you argue for a half hour.Originally posted by: RossMAN
Hehe witness protection 🙂
I love how you can work the system.
1) Buy hard drive from Best Buy, keep hard drive in the car, keep the BB sales receipt with you.
2) Buy the same hard drive from Circuit City paying FULL RETAIL (gasp), wait for the rebates to print out. Put the hard drive in the car, along with the rebates, keep the CC sales receipt with you.
3) Waltz back into CC go directly to customer service requesting a 110% PM against BB using your BB and CC receipts. Most of the time the CC CSR is unaware of the rebates and grants the PM.
4) Go back to BB and return the hard drive.
😀
my favorite guy today was the one who argued for a good half hour. the second was the one with the printed pricematch policy arguing. (all ideas taken from the thread). my next favorite was "what is considered local? is (this town 15 miles away?)" "no it is not"
Originally posted by: freesia39
i was just reading the CC/BB western digital hard drive thread... i am now thoroughly traumatized.
i am a female CSA at a circuit city (the ones they're targeting in their PM trials.)
perhaps i should go witness protection. people hate me because their deals are getting denied.
my favorite guy today was the one who argued for a good half hour. the second was the one with the printed pricematch policy arguing. (all ideas taken from the thread). my next favorite was "what is considered local? is (this town 15 miles away?)" "no it is not"
Originally posted by: freesia39
i was just reading the CC/BB western digital hard drive thread... i am now thoroughly traumatized.
i am a female CSA at a circuit city (the ones they're targeting in their PM trials.)
perhaps i should go witness protection. people hate me because their deals are getting denied.
my favorite guy today was the one who argued for a good half hour. the second was the one with the printed pricematch policy arguing. (all ideas taken from the thread). my next favorite was "what is considered local? is (this town 15 miles away?)" "no it is not"
Originally posted by: Pliablemoose
Originally posted by: freesia39
i was just reading the CC/BB western digital hard drive thread... i am now thoroughly traumatized.
i am a female CSA at a circuit city (the ones they're targeting in their PM trials.)
perhaps i should go witness protection. people hate me because their deals are getting denied.
my favorite guy today was the one who argued for a good half hour. the second was the one with the printed pricematch policy arguing. (all ideas taken from the thread). my next favorite was "what is considered local? is (this town 15 miles away?)" "no it is not"
We know all about you now Cindy....
Originally posted by: MrCodeDude
I don't argue in the threads that much, but Circuit City is horrible as honoring their policy. Once they had the same price for a product as Best Buy, but Best Buy's price was with no rebate while CC's involved a rebate.
Best Buy was out of stock, but the price was advertised in the ad. So not wanting to deal with a rebate, I just figured I'd go to CC and have them pricematch it. Would they do it? NO!. I argued for like 10 minutes, finally got their supervisor who did the PM but would not give me 110% Price-Match. I argued for another 10 minutes, they called like the manager and he gave me a 120% pricematch. I mean, it's one thing if you're trying to screw the company over, but when they won't honor their own policy, it's pretty sad.
I <3 Office Depot though, they don't care what I do. I can PM to one store, get a rebate and then they'll go, "Hey, you're getting this for $5!" and then I see them leave their stations to go pick up some for themselves 🙂
-- mrcodedude
You are the exact type of customer service rep I was talking about. Your starting assumption is that people are trying to rip you and your store off. All I want is my legitimate pricematch and guys like you struggle to come up with ways to deny it instead of just giving it.
Why do you care? If you died, would they put up a permanent monument to you for all the customers you ripped off? I don't think so.
You should start with the assumption that most people are honest.
Originally posted by: heartsurgeon
i'm guessing here but..
you go to UCLA
there is a circuit city 4 block south west at 1145 Gayley Ave
Los Angeles, CA 90024-3423
your name is cindy ly
are we getting closer?
Originally posted by: heartsurgeon
i'm guessing here but..
you go to UCLA
there is a circuit city 4 block south west at 1145 Gayley Ave
Los Angeles, CA 90024-3423
your name is cindy ly
are we getting closer?
Originally posted by: vtqanh
haha, this thread is turning into an investigation on freesia's info.
Screen 296 with Last name Ly and first name Cindy will probably tell you a lot more... (if sb works for CC, they know what im talking about) - ok, bad idea...