I admire your honesty. I have to say that I wouldn't claim more than I thought was fair. I certainly hope they will pay you for the work it took to clean that mess up, though. If someone asked me to clean up a room like this, I wouldn't do it for under $300, plus the cost of vacuum cleaner bags! (That sure looks fiberglass-based, not cellulose-based, though I could be wrong. Fiberglass is awfully hard to completely eliminate.) If this was my machine, the main thing that would concern me is if I could get every last particle of insulation out of the computer's innards. You get a few pieces of that stuff around a fan shaft -- you can't even see it, much less clean it -- and a month later you have a fan that fails. Not big bux, but what else might go bad down the road? It is great that the machine is priming now, but I hope this doesn't turn a good system into a lemon later on. Problem is, if it does, it will probably be too late to make a claim, even though you and I, and everyone reading this thread, knows what caused it.