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Legally, probably. Ethically, no. There was a thread not too long about where the FTC was quoted as saying it is legally a gift.
 
Ethically? No. Legally? Probably.

I'd probably keep it.

Sorry. Not my fault someone else is an idiot. People profit off the stupid and ignorant all the time.
 
The good karma that will inevitably follow you listening to your conscience will pay off in the future - maybe not as big as in the form of a 24" physical monitor, but maybe along the lines of continued integrity and all that it may bring.
 
The right thing to do is call them.

I would hope that I would do the right thing, but I can't promise I would.

Isn't Dell known for charging people in this kind of situation?


EDIT:
Holy shit, you have an @centurytel email! Its been a long time since I heard that name. I sold tons of phones for them back in the day. Were you around during the Century Cellunet days?
 
Keep the shit. Enjoy your new dual 24" monitor setup, and legally no you cannot keep it. If they ask for it back that is.
 
Originally posted by: torpid
Legally, probably. Ethically, no. There was a thread not too long about where the FTC was quoted as saying it is legally a gift.
Click to expand...

Its only a gift if it is sent out of the blue, if it is a good faith error which this is then you have to return it if they ask.
 
Legally, you are required to return it or submit payment. It is only considered a gift if it is sent unsolicited. This was a good faith error in which you were sent a duplicate of an item you intentionally ordered. That's not an unsolicited mailing, so it doesn't legally qualify as a gift.

This is a moot point if Dell doesn't discover the error. But if they do, you could be in real hot water if you don't make them aware of the mistake. And this is exactly the sort of thing that can turn up in an annual company audit... Is it really worth the risk? That's for you to decide.
 
Originally posted by: bababooey
Send it back,karma is a motherfucker and dell will eventually bill you.
Click to expand...

So you believe in magic, fairies, etc?

(Im not saying dont send it back, I just think the idea that "karma" means something is hilarious)
 
Newegg accidentally resent me an X-Fi, some AS5, and a few other bits and pieces (~$200 total). They wanted me to pay to ship it back and wanted to charge me 15% restocking 😕.
 
Dell sent me an extra monitor back when I lived in the dorms. I called them up and they demanded I send it back or they would bill me. It was really frustrating because I had to walk 1/2 a mile carrying this damn monitor in 100F humid heat and then pay $20 at the UPS store. They wouldn't even send me a label. I got screwed for calling them up and trying to to the right thing.

A related story. I accidentally left a little package of blank CDs in my cart while self-checking out at Wal-Mart. I walked back into the store and the guy tried to give me a little returned merchandise sticker. I told him I accidentally didn't pay for it and came back to pay for it. Security got called, I got brought into some holding room, they threatened to call the cops, etc. They treated me like a thief, but I was just trying to do the right thing.

Blegh.
 
I would call them up about it and try to talk them into maybe giving you a deal for it considering it's their mistake. Why should you pay shipping on someone else's mistake? But at same time, be ethical about it and don't just try to hide it.
 
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