Technical support

[Blazin Trav]

Well I called Dell today because I wanted to get a monitor and their customer service reps are all in India. I called and talked to one woman, who then transferred me to their Finance department and I had hopes the finance department was someone in the US but know it was someone else with a stronger accent who for some reason had a better job understanding me. Indian reps ftl.

I had to repeat my info and she couldn't understand the word "builders."

 

[keeleysam]

Racist threads ftw?

Ordering online ftl?

 

[Fritzo]

Our company is actually growing because be tech support going to India. The first thing many of our customers ask is "Does your support speak English???" 🙂

 

[lizardboy]

Originally posted by: Fritzo
Our company is actually growing because be tech support going to India. The first thing many of our customers ask is "Does your support speak English???" 🙂

Oh the irony.

(EMFDYSI?)

 

[Blazin Trav]

Originally posted by: keeleysam
Racist threads ftw?

Ordering online ftl?

I ordered on the phone actually... there is no way to order Dell other than online...

How would you order then?

 

[homestarmy]

I'm technically outsourced, but I'm in the US. We will not be moving. This is because Universities are willing to spend the money, while other businesses are not.

 

[Sentinel]

Some companies still need in-house technical support, working on getting a entry-level job doing exactly that.

 

[keeleysam]

Originally posted by: Blazin Trav

Originally posted by: keeleysam
Racist threads ftw?

Ordering online ftl?

I ordered on the phone actually... there is no way to order Dell other than online...

How would you order then?

What the hell?

First you say you ordered on the phone.

Then you say you can only order online.

Then you ask me how I would?

😕

 

[Oscar1613]

my company's internal tech support is outsourced to ireland. their hold music is 80s pop :laugh:

 

[RichardE]

HP, RR, Comcast, Ipod, and Sony are some companies I know are outsources to Canada 😉

Same with Verizon and Sprint.

 

[ArJuN]

Originally posted by: RichardE
HP, RR, Comcast, Ipod, and Sony are some companies I know are outsources to Canada 😉

Same with Verizon and Sprint.

iPod isn't a company?

 

[RichardE]

Originally posted by: ArJuN

Originally posted by: RichardE
HP, RR, Comcast, Ipod, and Sony are some companies I know are outsources to Canada 😉

Same with Verizon and Sprint.

iPod isn't a company?

Ipod support...

you know that 1-800 number.. :roll: 😛

Common...put 1 and 1 together 😛