Tech Support in India - For all those of you who hate it

Page 2 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

Abhi

Diamond Member
Sep 13, 2003
4,548
0
76
Originally posted by: DeeKnow
Abhi ... sorry to butt in to your thread since everyone seems to be having so much fun bitching about Dell or India or both... but what exactly is your point ???? It's not exactly news to anyone that companies move jobs to India so they can take advantage of lower wages ...

Here is my point. People in the "developed countries" think that they are losing jobs to countries like India. They are, no argument there. But the people who actually get these jobs are not getting even a fraction of the pay. The gainers in this equation are certainly the Indians, who get employed for "minimum wage". Dont hate Indians for agreeing to work for a lot less.

The major gainers are the companies themselves.
 

rufruf44

Platinum Member
May 8, 2001
2,002
0
0
Originally posted by: AbhiJain
Originally posted by: DeeKnow
Abhi ... sorry to butt in to your thread since everyone seems to be having so much fun bitching about Dell or India or both... but what exactly is your point ???? It's not exactly news to anyone that companies move jobs to India so they can take advantage of lower wages ...

Here is my point. People in the "developed countries" think that they are losing jobs to countries like India. They are, no argument there. But the people who actually get these jobs are not getting even a fraction of the pay. The gainers in this equation are certainly the Indians, who get employed for "minimum wage". Dont hate Indians for agreeing to work for a lot less.

The major gainers are the companies themselves.

I doubt anyone blaming the Indian for the massive exodus of IT jobs. The companies is the responsible party here, but like RedDawn said, these companies are always under pressure by the stock holder to produce profits, profits and more profits, so they're simply doing what they're think is the obvious way to produce more profits (cutting cost).
 

Pandaren

Golden Member
Sep 13, 2003
1,029
0
0
I don't necessarily hate Indian tech support. I only hate it when I can't understand the technician and when it's obvious that the tech knows nothing about the computer.
 

Rage187

Lifer
Dec 30, 2000
14,276
4
81
I found an upside to the dell situation w/ cheap labor.




I got my 1800FP for $376 whoo woooo!
 

Cougar

Golden Member
Feb 26, 2000
1,761
0
0
Originally posted by: AbhiJain
Originally posted by: DeeKnow
Abhi ... sorry to butt in to your thread since everyone seems to be having so much fun bitching about Dell or India or both... but what exactly is your point ???? It's not exactly news to anyone that companies move jobs to India so they can take advantage of lower wages ...

Here is my point. People in the "developed countries" think that they are losing jobs to countries like India. They are, no argument there. But the people who actually get these jobs are not getting even a fraction of the pay. The gainers in this equation are certainly the Indians, who get employed for "minimum wage". Dont hate Indians for agreeing to work for a lot less.

The major gainers are the companies themselves.


The real question is, does the cost of living in India compare to the US? If the cost of living is significantly lower then it doesn't matter that they're getting paid "only" $300/month. It's basically the same thing in the states. Whenever you live in an area where the cost of living is high you tend to see salaries that reflect that (of course the IT industry is in the crapper now when looking at some salaries, but you know what I mean).
 

Ameesh

Lifer
Apr 3, 2001
23,686
1
0
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.


they call themselves wayne and mike, etc because mullet sporting redneck cracker trash like you and your friends (and especially your mom) feel uncomfortable with people who dont think/act/live like you.

 

Rage187

Lifer
Dec 30, 2000
14,276
4
81
"(and especially your mom) feel uncomfortable with people who dont think/act/live like you."


thats slack coming out w/ the mom slams this early in the thread.


You have to wait until I reply mentioning "banging your wife" first.



 

Red Dawn

Elite Member
Jun 4, 2001
57,529
3
0
Originally posted by: Ameesh
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.


they call themselves wayne and mike, etc because mullet sporting redneck cracker trash like you and your friends (and especially your mom) feel uncomfortable with people who dont think/act/live like you.
They can call themselves Festus but when they answer "Birdy Num Num" the jig is up!
 

Ameesh

Lifer
Apr 3, 2001
23,686
1
0
Originally posted by: Rage187
"(and especially your mom) feel uncomfortable with people who dont think/act/live like you."


thats slack coming out w/ the mom slams this early in the thread.


You have to wait until I reply mentioning "banging your wife" first.

sorry didnt mean to jump the gun there wonder bread
 

You like to blame companies for outsourcing to help strengthen the bottom line. You should be blaming the price sensitive consumers who don?t give a rat?s @ss about service or convenience. Companies would not pull this sh@t if there was a demand for service. You should think about the impact the next time you shop at your local discount store.
 

MrYogi

Platinum Member
Mar 15, 2003
2,680
0
0
Originally posted by: athithi
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.

I bet you understand Apu of 'The Simpsons' just fine :) It's not always the accent - they don't use the right phrases and their grammar is usually sub-par. I'm sure the accent will get better with time and with all you American folks yelling over the phone, I'm sure they'll learn the cuss words too :p

And don't wait for Pakistan to drop a nuke on India. Their missiles came with instruction manuals written in Korean - they're still trying to figure out if the images are directions for loading warheads or wearing condoms :p

good one Athithi
 

Shockwave

Banned
Sep 16, 2000
9,059
0
0
Originally posted by: Ameesh
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.


they call themselves wayne and mike, etc because mullet sporting redneck cracker trash like you and your friends (and especially your mom) feel uncomfortable with people who dont think/act/live like you.

Lets see if you get a 1 month ban for racial slurs. You SHOULD. Cracker is something I find highly offensive. I dont go around saying n1gger or ch1nk, dont go around sayin cracker. Ok?
 

DeeKnow

Platinum Member
Jan 28, 2002
2,470
0
71
You hit the nail on the head, RickyRoma!
last time i checked, this was a free market ... if people hate Dell so much, why don't they vote with their dollars?
trouble is people want $499 computers, and they want american english speaking tech support (preferably answering the phone in silicon valley) ... ??? ain't going to happen

 

ndee

Lifer
Jul 18, 2000
12,680
1
0
Originally posted by: Shockwave
Originally posted by: Ameesh
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.


they call themselves wayne and mike, etc because mullet sporting redneck cracker trash like you and your friends (and especially your mom) feel uncomfortable with people who dont think/act/live like you.

Lets see if you get a 1 month ban for racial slurs. You SHOULD. Cracker is something I find highly offensive. I dont go around saying n1gger or ch1nk, dont go around sayin cracker. Ok?

lol, this is like Kindergarten.
 

her209

No Lifer
Oct 11, 2000
56,336
11
0
Costs goes down just means profits go up and not sales prices going down. Fvck :|:|:|
 

slycat

Diamond Member
Jul 18, 2001
5,656
0
0
some of u guys are sooOO misguided, deluded, and well, simple...

I'm gonna cut/paste my response to previous thread about this..:

DO u honestly think the savings are really passed on to the consumers? We are still paying more or less the same for the product. Price drops on the items are more due to price drops in the components, technology, rather than cost-savings passed on to the consumers. This nothing new, ALL new techie stuff are sold at premium...then price drops as the months go by and more competitors get on the bandwagon. This is the trend regardless. They are sending all the jobs to India so as to improve their OWN bottom line and profits. Can u honestly say u got a great deal now just coz the jobs are in India? I don't and can't. I'm still buying/paying alike the trends, while the companies are improving their bottom line by outsourcing to India and handing me the shorter end of the stick with poorer service and support.
 

MrColin

Platinum Member
May 21, 2003
2,403
3
81
Rage187 is a communist.
We've all been enjoying the benefits of the free market for so long we don't even realize it. What can you do about outsourcing? Go to the country where your job went and get those guys to unionize! That'll kick up the cost a notch or two. Our gov't doesn't have the balls to try and keep our jobs here, its up to all of the people, not just the stockholders.
 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
Originally posted by: athithi
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.

I bet you understand Apu of 'The Simpsons' just fine :) It's not always the accent - they don't use the right phrases and their grammar is usually sub-par. I'm sure the accent will get better with time and with all you American folks yelling over the phone, I'm sure they'll learn the cuss words too :p

And don't wait for Pakistan to drop a nuke on India. Their missiles came with instruction manuals written in Korean - they're still trying to figure out if the images are directions for loading warheads or wearing condoms :p
Bwhahaahahahahaah!!!

I like you. :)

 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: Acanthus
Indian Tech Support

English Tech Support

You get what you pay for.

Perhaps you should actually read the comments for Alienware ("English" Tech Support)

Before I start; you should know.

1. Part of Alienware's operations take place in Costa Rica. Not in USA. Don't expect English fluency when you call.
I WAS ON HOLD BOTH TIMES 30 MINUTES,AND BOTH LADIES I SPOKE TO COULD HARDLY SPEAK ENGLISH(HARD TO UNDERSTAND)
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: Shockwave
Originally posted by: Ameesh
Originally posted by: Rage187
They should burn down Banglore..


75% of my friends have lost their jobs do to outsourcing.

Maybe Pakistan might let a bomb slip and take out some of the companys support centers. Just make sure the buildings are empty, I dont want to see anyone get hurt.

I was talking to a dell desk person the other day, had the thickest indian accent I had ever heard; long story short, I said I didnt want to try to talk to him anymore and that could I please speak w/ someone who spoke english. I then asked him what his name was, his answer: WAYNE!!!

wtf.

I bet they are given english names by their bosses so that people wont get too upset at Habib.


they call themselves wayne and mike, etc because mullet sporting redneck cracker trash like you and your friends (and especially your mom) feel uncomfortable with people who dont think/act/live like you.

Lets see if you get a 1 month ban for racial slurs. You SHOULD. Cracker is something I find highly offensive. I dont go around saying n1gger or ch1nk, dont go around sayin cracker. Ok?

Oh shutup. Typically attacking the messenger instead of the message when you know he has a point.