Talking virus?

[VirtualLarry]

Talking virus?

Friend's GF got some sort of malware, it doesn't show anything on-screen, but instead, a female voice talks to you, tells you that your PC's security has been compromised, and gives you a number to call.

Anyone heard of this before? Is it related to the "Vindows" tech-support scam?

Got a feeling friend wants me to fix it for free, LOL.

 

[master_shake_]

avast has a female voice/

anything in the msconfig startup tab that looks out of place?

 

[John Connor]

Run the standard software.

Adwcleaner
Junkware removal tool
Superantispyware
Malwarebytes

If all else fails try Herdprotect (which WILL take forever) or a Bitdefender Rescue disk.

Or, Autoruns might clue you into something that's not suppose to start up. Freefixer could help too, but make damn sure you research entries before you remove them.

 

[bononos]

Sounds mighty suspicious. I doubt MS if its a windows pc has a audio warning with a number to dial.

 

[VirtualLarry]

On a more serious note, I think it's an HP Stream laptop, with the eMMC storage, so I can't just remove the drive and slave it to a clean system and run a virus scan.

I don't think it has a DVD drive either.

So, I could probably boot Linux on it, and run Clam AV on the eMMC drive.

I could probably also plug in an external DVD drive, and boot a Win8.1 disc.

I'm wondering if that would allow me to initiate a factory restore, using the restore partition on the eMMC. Because I really doubt that they took the time to make a factory recovery USB when they got the laptop.

Edit: According to this, you CANNOT do a clean install of Win8.1 w/Bing from any public MS ISOs.
http://forums.mydigitallife.info/threads/58260-Clean-install-Windows-8-1-Single-language-with-Bing

 

[xgsound]

You could look up the # on google to see if the # has info on it under 800notes or similar sites.
I see this was a few days ago, what fixed it.

Jim