System recognizes hard drive and cd as scsi? please help (they're ide)

[getbush]

System fairly newly built
shuttle an35n ulta
mobile 2400+
samsung 40x cd rom ide!
seagate 120GB 8MB cache eide 7200 rpm

Everything appears to work normally, but I just went to device manager and it shows them both as SCSI devices? What's going on?

 

[mechBgon]

You probably clicked "Yes" to this.

Bigger picture: is it causing a problem?

 

[getbush]

well everything seems to work fine, i just noticed the labels in device manager

edit: thanks for the reply mechbgon

 

[mechBgon]

The SW IDE driver makes Windows view the nForce2 IDE controllers (and drives using them) as pseudo-SCSI-ish. The main drawback is that in some situations it messes up CD/DVD burners. If that occurs and you have already patched your burning software to the latest version, then you might want to switch back to the regular Microsoft IDE-controller drivers.

 

[getbush]

Alright now I know. Thanks for the info mechbgon.

 

[barham92078]

Hi,

Both my CD and DVD drives, which are technically IDE, have been switched to SCSI. Yesterday, both were working, but I don't remember if they were in IDE or SCSI. Today, they are in SCSI and they only appear in device manager. Elsewhere, it's like there is no CD or DVD drive at all. For example, neither of them appear in Windows Explorer or in the system information or in the media player (musicmatch or windows media player) menu.

Can someone tell me what happened? And please help me to figure out how I can get the use of my both drive back... Thanks a lot!

 

[moonsite]

In Device Manager, right click on the CD or DVD-rom and go to Properties. Click on the Driver tab and click on rollback driver to use the previous driver. If that doesn't work, click on update driver and look for windows driver.

 

[barham92078]

Originally posted by: moonsite
In Device Manager, right click on the CD or DVD-rom and go to Properties. Click on the Driver tab and click on rollback driver to use the previous driver. If that doesn't work, click on update driver and look for windows driver.

How do I know which driver to use?

 

[mechBgon]

It's the ATA controllers, not the drives, that are needing their drivers changed here. First, just try running the nVidia Unified Driver Package again and answer No to the SW IDE Driver prompt this time.

 

[barham92078]

Originally posted by: mechBgon
It's the ATA controllers, not the drives, that are needing their drivers changed here. First, just try running the nVidia Unified Driver Package again and answer No to the SW IDE Driver prompt this time.

Hi, I didn't use nVidia Unified Driver Package, what is it and where can I find it? I just started a search from windows for it. Thanks for your help!

 

[mechBgon]

Try http://www.nvidia.com/drivers

 

[barham92078]

Originally posted by: mechBgon
Try http://www.nvidia.com/drivers

Thanks for the link

I'm running it now. Fast question: when am I going to see this message: "answer No to the SW IDE Driver prompt this time"? Should I install everything? What does the nVidia package do?

 

[barham92078]

Originally posted by: barham92078

Originally posted by: mechBgon
Try http://www.nvidia.com/drivers

Thanks for the link

I'm running it now. Fast question: when am I going to see this message: "answer No to the SW IDE Driver prompt this time"? Should I install everything? What does the nVidia package do?

I found the prompt...

 

[mechBgon]

The package shows a list of the drivers that it provides for the motherboard, including the motherboard's AGP bus, memory controllers, audio (where applicable, depends on the board), IDE controllers, USB and Firewire where applicable, if memory serves me correctly. Anyway, you get the idea... this is a driver package for the motherboard's own functionality. Just decline the SW IDE driver if you think it's the issue, and let's see if that fixes your invisible-drive problem or not

 

[barham92078]

Originally posted by: mechBgon
The package shows a list of the drivers that it provides for the motherboard, including the motherboard's AGP bus, memory controllers, audio (where applicable, depends on the board), IDE controllers, USB and Firewire where applicable, if memory serves me correctly. Anyway, you get the idea... this is a driver package for the motherboard's own functionality. Just decline the SW IDE driver if you think it's the issue, and let's see if that fixes your invisible-drive problem or not

That, unfortunately, didn't change anything, the cd-rom and dvd drive are still missing in action

As I actually didn't use nVidia package before, do you think I should try it again and install the SW IDE driver? ... The main thing that bothers me is that until 1.30am this morning I had both drive and at 4pm they were gone!

 

[mechBgon]

Yes, install the motherboard drivers. Also try testing with just one optical drive at a time, in case one of them has simply died. The burner's jumpered as Master and the reader's jumpered as Slave, you've tried that arrangement already?

 

[barham92078]

Originally posted by: mechBgon
Yes, install the motherboard drivers. Also try testing with just one optical drive at a time, in case one of them has simply died. The burner's jumpered as Master and the reader's jumpered as Slave, you've tried that arrangement already?

I installed the mobo drivers and, as a fact, the SCSI note on both drives is gone. However, the drives still don't work

I also tried testing the optical drive as you said. It seems none of them died although I can't really try them. I also changed the jumper, but nothing changed

...

 

[mechBgon]

Try going into Control Panel > Administrative Tools > Computer Management, then in the Computer Management window, go down to Storage > Disk Management and see if the drives are listed there. If so, right-click them and assign them drive letters if it'll let you.

 

[barham92078]

Originally posted by: mechBgon
Try going into Control Panel > Administrative Tools > Computer Management, then in the Computer Management window, go down to Storage > Disk Management and see if the drives are listed there. If so, right-click them and assign them drive letters if it'll let you.

The drives are not listed there. Is there any way to add them manually?

I read some articles regarding this issue on Windows' webiste. I found an article talking about "cd-rom access is missing," it was similar to my problem in the way that the drive appears in device manager and not anywhere else, but it has an error message, which I don't have, and it happened because of a removing of a software (in that case Easy CD Creator), which I didn't either.

 

[GagHalfrunt]

God bless you all. Just ran into this same problem after my MB fried and I installed a Shuttle 35N Ultra with the NForce2 chipset. My DVD burner crapped out and refused to burn DVD although it was handling CD burning just fine. Checked device manager and the drives were showing as SCSI. Came here and found the answer in 20 seconds. Updated the drivers, said no to the SW and now the DVD is fine. Thanks.