Synaptics Chiralmotion Scrolling not working after upgrading to Windows 10

mr5ab

Junior Member
Jul 29, 2015
4
0
0
I upgraded my PC from Windows 7 to Windows 10 today and immediately noticed that I lost the Chiralmotion scrolling feature of the Synaptics touchpad was no longer working. The option is checked in the device software but when I test it out in the practice area, it doesn't work. I have uninstalled and reinstalled the drivers numerous times. Any help?
 

Burpo

Diamond Member
Sep 10, 2013
4,223
473
126
Windows 10 will require new drivers for a lot of devices. Microsoft's motto.. release it now.. fix it later.. get the money..

"try updating the SMBus driver"

http://answers.microsoft.com/en-us/...-updated/2aa12a57-368d-4f2b-8764-8275f0e7a83d

Edit: Just found this and some have had good results..

http://www.andreafortuna.org/micros...nger-scrolling-issue-for-synaptics-touchpads/

Open Registry Editor (Windows + R, type regedit and hit Enter)
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh
Create a new DWORD called UseScrollCursor with a value of 0.
Logoff or Restart
 
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mr5ab

Junior Member
Jul 29, 2015
4
0
0
Windows 10 will require new drivers for a lot of devices. Microsoft's motto.. release it now.. fix it later.. get the money..

"try updating the SMBus driver"

http://answers.microsoft.com/en-us/...-updated/2aa12a57-368d-4f2b-8764-8275f0e7a83d

Edit: Just found this and some have had good results..

http://www.andreafortuna.org/micros...nger-scrolling-issue-for-synaptics-touchpads/

Open Registry Editor (Windows + R, type regedit and hit Enter)
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh
Create a new DWORD called UseScrollCursor with a value of 0.
Logoff or Restart

Just tried the regedit method (even though it really addresses two finger scrolling, I was still hopeful) to no avail...
 

imported_bman

Senior member
Jul 29, 2007
262
54
101
Driver works, but for some reason it keeps reverting to default to me even when I have a saved profile. Default disables scrolling and puts multitouch on.
 

imported_bman

Senior member
Jul 29, 2007
262
54
101
Was able to fix my issue by disabling auto updates. Hardware > Device Installation Settings > No, let me choose what to do > Never install driver software from Windows Update

Weird thing is that even after I uninstalled the driver the driver remained but the settings actually held. Wonder if Windows is reinstalling the driver after ever start up and defaulting the settings.
 

Burpo

Diamond Member
Sep 10, 2013
4,223
473
126
There are many ways to resolve your problem in the links I posted. Several people un-installed the software & reverted to an older version and fixed the issue.
 
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mr5ab

Junior Member
Jul 29, 2015
4
0
0
There are many ways to resolve your problem in the links I posted. Several people un-installed the software & reverted to an older version and fixed the issue.

Tried that too. When I try to install an older version (v 17) of the Synaptics drivers, the install simply fails.
 
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Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
Was able to fix my issue by disabling auto updates. Hardware > Device Installation Settings > No, let me choose what to do > Never install driver software from Windows Update

Weird thing is that even after I uninstalled the driver the driver remained but the settings actually held. Wonder if Windows is reinstalling the driver after ever start up and defaulting the settings.

This has been posted in other threads as well. Microsoft needs to be more cautious with releasing driver updates if they are going to make it more difficult for the user to choose not to accept them.

Glad to hear you got it straightened out!