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Symantec Client Install

N

NVETHIS

Member
I'm trying to install the Symantec Antivirus Client to workstations in my domain from the Antivirus Server (Using Symantec System Center) and am receiving an error when trying to install on workstations. It prompts me to enter a username and password of an administrator for the domain the workstation is a member of. The account I am using has Enterprise Admin, Domain Admin, etc. rights, and is also a member of the administrators group of the local machine. Any thoughts? I was able to push the client to my domain controller with no problems. Thanks.

-Bryan
 
you clearly have authentication issue here. Is the client workstation even a member of your domain? Try using local admin username and password of that box to push out the client. Should be working just fine.

Worse case scenario, you can always pull the installation files manually from the server.

On the client, map to \\servername\vphome\cli-inst\win32\setup.exe (or something like that... typing from memory 🙂)... you should be able to run the installer manually

good luck.
 
May sound foolish but the biggest mistake made recently is not turning off the Windows Firewall if your running XP w/ SP2. If thats not the case try hitting the admin share via unc. i.e. //workstation/c$ from the machine that you're trying to push the client from to the machine you trying to push it to. Make sure its not prompting for authentication as err said. If its neither of those and the manual install doesn't work come back and ill have you restart some services on the client machine.
 
Why not take advantage of the MSI installer package provided by Symantec and use GPO to push to all workstations in your domain? Just set it up once and you don't have to worry about any computer on your network not having the client installed.
 
I checked the client workstations and some how the Windows Firewall was in fact enabled. I disable this on all workstations so I don't know what hapened? After disabling the firewall it worked like a charm.

I use the GPO feature a lot but didn't think to depoy it to workstations that way. If I did make a GPO would I use the \\computername\vphome\clt-inst\... directory as the distribution point? Thanks.

-Bryan
 
Curses on the Windows Firewall! We run into alot of the same problems with a mixed OS domain. Yeah that install dir should be the distribution point. If your DC runs Win2003 you can add tweaks to the global security policy to have it disabled on every member of the domain. My unclassified domain is doing that and my classified domain will have a new server in a few weeks w/ Win2003. Again......Curses on the Windows Firewall!!
 
Ill need to look into how to use a GPO. Currently I just navigate to the directory and use the installer.
 
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