SuperAntispyware - This is quality software???

[Muse]

I installed it about a week ago and opted to enable the free trial pro version, which set itself up to do daily scans, OK, fine. It was unable to put the PC back to sleep when it was done, said maybe it's not supported. Of course, it is, the laptop goes to sleep when I shut the lid. :\

The scan that was showing indicated I should quarantine or remove ~8 items, but the screen wouldn't respond.

I go and run a Complete Scan this morning, it tells me it will close all browser windows (sure, OK, fine) and a similar thing happens. Shown below is the screen prompting me to "Continue" to remove the items, however the only thing active on the screen is the close box at the upper right [X] and the Cancel Scan button at the lower right. Nothing else on the screen responds to mouse clicks. If I click either of those 2 active items it asks me if I really want to cancel this activity and not remove the items. WTF is that? I have to wonder if this is crapware!!!

 

[MustISO]

Ummmm.. I don't think that's Malwarebytes since it's a different program.

 

[Muse]

Ummmm.. I don't think that's Malwarebytes since it's a different program.

Um, right, it's Superantispyware... I'll change the thread title. Thanks. :thumbsup:

I'm wondering if I have to reboot and run this in Safe Mode or something?

 

[Fardringle]

SuperAntiSpyware used to be my favorite malware removal tool about 5 years ago, but Malwarebytes is significantly better now. It takes a bit longer to run, but actually finds and removes real malware (not just tracking cookies).

 

[Wepynx]

Muse, do yourself a favor and uninstall Superantispyware. Use Malwarebytes and Ccleaner. Those tracking cookies are not worth the trouble you're having.

 

[MustISO]

I would agree with the above posts. Malwarebytes works great for me (just don't install the trial of pro when you run the installer) and does a great job of cleaning crap up.

 

[lxskllr]

Muse, do yourself a favor and uninstall Superantispyware. Use Malwarebytes and Ccleaner. Those tracking cookies are not worth the trouble you're having.

Agreed, and to stop tracking cookies, disable 3rd party cookies. For even more control, use a cookie manager that handles cookies of all kinds. Whitelist the sites you want to have cookies, and the rest disappear after they aren't needed for that session. Mine get deleted on tab close.

 

[KeithP]

SuperAntiSpyware used to be my favorite malware removal tool about 5 years ago, but Malwarebytes is significantly better now.

My experience has been exactly the opposite, at least when talking about the free versions. I started using SAS awhile back when I couldn't remove some malware from a friends computer with MB. In that case, SAS removed it without issue. Plus, Malwarebytes UI is simply horrible now.

-KeithP

 

[Muse]

Muse, do yourself a favor and uninstall Superantispyware. Use Malwarebytes and Ccleaner. Those tracking cookies are not worth the trouble you're having.

I rebooted, and without opening anything I reran SAS (Complete Scan) and this time the Continue button was not inactive and it apparently removed the 4 tracking cookies.

The same day I installed SAS (10 days ago), I also installed Malwarebytes Free, also opting to activate a free trial of the professional version. I ran Malwarebytes scan a few minutes ago, just after running SAS and it said it found nothing.

I used to use SAS a lot for a few years, but stopped around a couple of years ago on most of my machines. Thing with the free version is that AFAIK you can't set it up to automatically do anything. You have to update the database and run it, otherwise it's doing nothing. So far, this free trial of the pro version isn't working. Will see if the machine is stumped tomorrow morning after it tries to scan the machine during the night. I'm not really tempted to buy the pro versions of these programs, I just figured why not run the free versions for a while, maybe they will do some good. Maybe a silly idea, but this machine has been acting very squirrely lately. Maybe better in recent days. The machine would suddenly act as if locked up, the mouse cursor would disappear and I couldn't do anything with it for minutes at a time. It would sort itself out eventually, whatever process was hanging it up would resolve. I have no idea what was at play there. I'm not sure it won't happen again.

 

[Muse]

Agreed, and to stop tracking cookies, disable 3rd party cookies. For even more control, use a cookie manager that handles cookies of all kinds. Whitelist the sites you want to have cookies, and the rest disappear after they aren't needed for that session. Mine get deleted on tab close.

How do you disable 3rd party cookies ? I'm using Palemoon, BTW (I presume I can find a cookie manager for Palemoon... ), well occasionally IE because a Youtube video I watch daily seems to work way better in IE.

 

[lxskllr]

How do you disable 3rd party cookies ? I'm using Palemoon, BTW (I presume I can find a cookie manager for Palemoon... ), well occasionally IE because a Youtube video I watch daily seems to work way better in IE.

Goto Preferences-Privacy, in the dropdown box select [Use custom settings for history]. In the dropdown box for third party cookies, select [Never].

I use SelfDestructingCookies for cookie handling. Unless I whitelist a site, it's cookies are gone with tab close. There's different options you can pick though. Also, read the directions carefully. When you first install it, it'll wipe all your cookies, but you can get them back if desired. Personally, I prefer the blank slate approach, but that's up to you.

Should work in Pale Moon...

https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies/

 

[Muse]

Goto Preferences-Privacy, in the dropdown box select [Use custom settings for history]. In the dropdown box for third party cookies, select [Never].

I use SelfDestructingCookies for cookie handling. Unless I whitelist a site, it's cookies are gone with tab close. There's different options you can pick though. Also, read the directions carefully. When you first install it, it'll wipe all your cookies, but you can get them back if desired. Personally, I prefer the blank slate approach, but that's up to you.

Should work in Pale Moon...

https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies/

Thanks. Can you give an idea of what kinds of sites you put in the white list? Would you include some e-commerce sites, e.g. ones where you do online business, such as Amazon?

 

[lxskllr]

Thanks. Can you give an idea of what kinds of sites you put in the white list? Would you include some e-commerce sites, e.g. ones where you do online business, such as Amazon?

Places you frequent, and trust where persistent data is desirable, with little risk to security/privacy. I have a couple forums whitelisted(AT included) because it saves viewing/login information. I don't have any e-commerce sites saved because I don't frequent them. I'm fine with starting over again every time. Altogether, I have maybe ten cookies saved permanently.

If a site does something by magic(changes link colors, knows who you are, customizes interface...) it's likely done via cookie. If you enjoy that functionality, save the cookie for that site.

 

[aksingh]

Is this software is best for scanning to System

 

[mikeymikec]

Goto Preferences-Privacy, in the dropdown box select [Use custom settings for history]. In the dropdown box for third party cookies, select [Never].

I use SelfDestructingCookies for cookie handling. Unless I whitelist a site, it's cookies are gone with tab close. There's different options you can pick though. Also, read the directions carefully. When you first install it, it'll wipe all your cookies, but you can get them back if desired. Personally, I prefer the blank slate approach, but that's up to you.

Should work in Pale Moon...

https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies/

I remember having problems with setting third party cookies to 'never', so I went with 'delete at end of session'.

 

[Wepynx]

Hey guys, I'm not saying Superantispyware is a bad program, but I do think it has lost a step in the last few versions. In my opinion, there's no need to worry or spend time with a program that may be cause problems when there are programs like Malwarebytes or even Emsisoft Anti Malware out there. I have tested them back to back and SAS found tracking cookies, whereas Mbam found my trojan and 3 PUPs.

 

[John Connor]

I don't have the issues the OP has. I don't use the Pro version, just the scanner. Superantispyware will catch things Malwarebytes doesn't as I have discovered. I run both in addition to a whole host of other scanners including Herdprotect.