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Suggestions on Class Action Law Suit

Jeffwo

Jeffwo

Platinum Member
OK, I am steamed over this AOL Free Trial which has ended up costing me $69.99 You can read about it here and I am interested to find out if there is a class action suit against AOL concerning this practice.

Does anyone know where I can find out if there is a suit already in progress that I can become a participant in.

I have googled it but still haven't found this particular practice.

Thanks,
Jeff
 
You signed up for AOL (the very definition of stupidity) on a free trial program with no intention of keeping it after the trial period. Well, I'm trying hard, but I'll be damned if I can squeeze out any sympathy for your plight.

Russ, NCNE
 
You're trying to get a class action lawsuit over $69.99..... Think about that before you post a reply and post another thread.... We need every piece of bandwidth we can get and I'll be damned if some of it goes into this thread.......
 
Just give them the information from when you cancelled. Also the free trial was free it was the continuation of service that cost you. If it was intentional or a screwup both can be easily corrected with the information you wrote down from the cancellation call.
 


<< I don't think anyone feels sorry for Jeffwo. >>



True...man, of all the worthless crap that I have seen on this forum, this subject actually
seemed like a legitimate topic to discuss.

But, who am I to say? Maybe I should have started another one on

OOOHHHMMYYYY AAEEE WHATEVER !!!!

Thanks for the help I did get and the rest of you get a real life.

Jeff
 


<< You're trying to get a class action lawsuit over $69.99..... Think about that before you post a reply and post another thread.... We need every piece of bandwidth we can get and I'll be damned if some of it goes into this thread....... >>





Hey, they had a class action suit against Miss Cleo and won, didn't they?

Why does this seem so otherworldly?

Jeff
 
Jeffwo, sassy people will always be sassy. You should not whine over it. Ignore them.

On a more serious note: Have you tried other remedies? Have you contacted them first off concerning the charges and requested a refund? If you used a credit card account, have you attempted to dispute the charges?

Ooops! I just saw from your link that you used your regular checking account. Bad news/idea. You should never use or at least avoid using your checking account for transactions of this nature. You will have a hard time disputing and resolving matters of this nature if you used your checking account. Try your luck, nonetheless, with your bank.

If that doesn't work, a nice legal style letter will do the trick--provided you've tried the phone first.

Please try these possible solutions first before you think of a class action lawsuit. Class action lawsuit is something you resort to after all other efforts failed and you have sufficient evidence that this was not just an isolated case. It was one that affected a bunch of people and was a deceptive activity by the company in question. It's quite often hard to win a class action or to carry it through in the first place.

As far as the specifics of this matter, I have no idea. I have not ever tried any of their so-called free offers. It's like getting into a contract with the devil. Besides, their software is too crappy for me to use and kind of like for kids in my view. The closest I came to it was when my city had no local internet providers and I needed to download one of those free programs so as to be able to register for a service with a local or close to local number. I ended up being charged $9+ by their baby company CompuServe (?). I was too lazy to call or write for a refund of the $9. The service was as crappy as hell. I'll still pursue the matter nonetheless. 😀
 
Know a few people burned by that AOL scam/grift. And once that crap is on their computers it's like hell...short of a reformat to clean it out. I can only hope they get their arse dragged into court somewhere. It's amazing that grift has gone on as long as it has..good luck.
 


<< No suggestions, huh? >>

You must have skipped my reply. I will qoute it again here.




<< Just give them the information from when you cancelled. Also the free trial was free it was the continuation of service that cost you. If it was intentional or a screwup both can be easily corrected with the information you wrote down from the cancellation call. >>

 
Jeff -

Cut your losses and turn this over to your credit card company. Explain the situation to them, and try to find a solution.

This is really not the place to find advice on a class action lawsuit. These folks are not really qualified to assist you, since class actions can be rather complicated things.

Consult a lawyer if you really think you need to proceed.
 
People who make lawsuits over everything in their life should be shot. It is ruining the capitilist world. I cannot find any sympathy for you either.
 


<<

<< No suggestions, huh? >>

You must have skipped my reply. I will qoute it again here.




<< Just give them the information from when you cancelled. Also the free trial was free it was the continuation of service that cost you. If it was intentional or a screwup both can be easily corrected with the information you wrote down from the cancellation call. >>

 >>




Well, if you will notice, I did not ask for suggestions in this thread about how to solve this with AOL. I was asking if anyone knew of a class action suit concerning this issue. Also, I explained in the thread that I linked to about the cancellation.

For your convenience:


<< I installed the new 7.0 disk that I got in the mail, wanting to try out the Instant messenger
and see what it was all about. I had to enter my bank account info before they would activate
the account.

This rocked on for some 28 days then I called the number they give you to cancel the free
service. They tried to get me to keep part of the service and several sales ploys but I insisted
I just wanted to cancel the service.

Well, finally, they gave me a number ( a cancellation number, I think) and assured me that I
would not be charged. But...guess what? Right, after 3 or 4 months later, I see the other day
they have charged me $69.99. They made an electronic withdrawl from my checking account.


So, OK, I call the number they left with the bank when the zapped the money from my account.
The person there says that their records show that I am a current AOL subscriber and that I
will have to send a copy of my bank statement to some review board before they will consider
refunding my money.

Of course, I have long since forgotten where I wrote down the number that they gave me (the
cancellation number or whatever). >>

[/i] >>


 
Scouzer

I don't recall asking for your sympathy. Go nef in someone else's thread.

DevilsAdvocate

What hours are you on duty here so I can get your approval before I ask a question?


Jeff
 

I think some of these guys underestimate the intellect on Anandtech.

We will see...won't we?


Jeff
 


<< We will see you get nothing out of this is what we will see. >>



yakko
I can't understand why you are still sticking your nose in here where it doesn't belong.
Go crap in someone else's thread.

Oh, yeah, by the way, for your viewing pleasure:

http://www.classactionamerica.com/cases/case.asp?cid=1017

Clough v America Online, Inc.

Technology No amount specified 7/16/2001 Filing
AOL's Former Subscribers Want Their Money Back

A class action has been brought against America Online claiming that AOL has continued to charge subscribers' credit card accounts, or debit their bank accounts, after the subscribers canceled their AOL service.The action was filed on behalf of the class of all former AOL subscribers in the United States who provided confidential financial information to AOL and who were charged by AOL after the termination of their subscription. A similar class action has been filed in California.
The class action seeks several different forms of relief: (1) actual damages in the amount of money wrongfully charged each former subscriber, (2) punitive damages of no more than $70,000 for each subscriber, (3) an accounting by AOL of all the monies wrongfully taken from former subscribers, and (4) an injunction ordering AOL not to repeat this conduct.

This action was filed in Oklahoma state court on July 16, 2001 and was later transferred to a federal court in Oklahoma.




Jeff
 
And I bet most of the people in that suit are just like you, too stupid to keep vital information about when they actually cancelled. I bet most of them actually just talked to tech and just said they were cancelling for whatever reason but never spoke to the correct deptartment about it to really terminate their service. The probably assume that once they stop using it they stop getting billed. I still say you get nothing out of it.
 
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