Suddenly can't play DVD's

[Muse]

I never had a problem before with my Pioneer 106s slot loading DVD playing drive but suddenly I can't watch movies. I tried playing a music CD and it seems OK for that. Can't rip with Smartripper 2.41 either. I was watching a movie and it errored. If I move the drive to my other machine it seems to have no problems (Rigzilla in my sig. Baby Rigzilla is the machine where the drive normally lives). The message is that the disc may be dirty or scratched:


_______________________________________
DVD Error
_______________________________________

Error Code: 89020003
The DVD disc might have been damaged so as to inhibit playback operation.

Close
Detailed

If you hit "Detailed" it says: Please clean the surface of the disc if possible. If it has been scratched, it might not be readable.

I get errors with all DVDs when played in this machine. Some won't play at all, some play and either forward into the movie or I get the dirty disk message. Generally I get this error when I first insert the disc:

Program Error
Autoplay.exe has generated errors and will be closed by Windows. You will need to restart the program.
An error log is being created.

OK
________________________________________
I generally use Power DVD 3.0. I tried playing a known good DVD movie with NVDVD that came with my video card. It at least plays, but every few seconds the scenes just skip forward to the middle of another scene!!! I uninstalled PowerDVD and reinstalled, same problem. Any ideas? Thanks!

 

[techfuzz]

Delete the DVD drive and IDE channel which it is attached to from Device Manager, reboot, and let Windows reinstall the IDE channel and DVD drive.

techfuzz

 

[Muse]

Originally posted by: techfuzz
Delete the DVD drive and IDE channel which it is attached to from Device Manager, reboot, and let Windows reinstall the IDE channel and DVD drive.

techfuzz

I did this and now my DVDs play but the audio is screwy. It sounds like my computer has the hiccups! I checked the Advanced Properties for the IDE channel, which is my Primary Master (My HDDs are all on my Promise IDE controller. I have Liteon CR-RW on the Secondary Master). It was set to PIO Mode only, so I changed that to DMA when available and rebooted. Then it was as before and it said I had a scratched or dirty disk. So, I set it back to PIO only, rebooted and it's the hiccups again! Before uninstalling the drive and IDE channel it had been set to DMA when available, BTW.

 

[techfuzz]

One more possible I can think of, but not likely, try this Microsoft KB article. Remove the 2 registry keys that it refers to and reboot. It may or may not make a difference at all. I had problems with a CDROM skipping and finally disappearing and this KB fixed it.

techfuzz

 

[Muse]

Originally posted by: techfuzz
One more possible I can think of, but not likely, try this Microsoft KB article. Remove the 2 registry keys that it refers to and reboot. It may or may not make a difference at all. I had problems with a CDROM skipping and finally disappearing and this KB fixed it.

techfuzz

Before I read this post I did a Windows Update, the most interesting part of which was probably the Directx 9.0 runtime download and install. Upon rebooting, the hiccups disappeared. I wonder if I should try reenabling DMA on the channel. 😕

 

[techfuzz]

Originally posted by: Muse

Originally posted by: techfuzz
One more possible I can think of, but not likely, try this Microsoft KB article. Remove the 2 registry keys that it refers to and reboot. It may or may not make a difference at all. I had problems with a CDROM skipping and finally disappearing and this KB fixed it.

techfuzz

Before I read this post I did a Windows Update, the most interesting part of which was probably the Directx 9.0 runtime download and install. Upon rebooting, the hiccups disappeared. I wonder if I should try reenabling DMA on the channel. 😕

Weird, don't bother with my suggestion if DX9 fixed it. I doubt it would actually do much for you anyways unless you had CDRW problems.

techfuzz

 

[Muse]

I tried putting Primary Master back in DMA if available mode but it just reintroduced the problem. Changing back to PIO Mode and rebooting, I find things seem to be working OK. I have no idea why the machine suddenly can't use the drive in Ultra DMA mode. I sure didn't change it from PIO. Seems mysterious. Anyway, I just realized it's been over 8 months since I did a fresh install of Windows 2000 and maybe I'm due.

 

[Muse]

Originally posted by: Muse
I tried putting Primary Master back in DMA if available mode but it just reintroduced the problem. Changing back to PIO Mode and rebooting, I find things seem to be working OK. I have no idea why the machine suddenly can't use the drive in Ultra DMA mode. I sure didn't change it from PIO. Seems mysterious. Anyway, I just realized it's been over 8 months since I did a fresh install of Windows 2000 and maybe I'm due.

Whoops! Went back into PowerDVD and it's got the hiccups again.

 

[Muse]

Went in again and it's OK! I just love those sporadic errors...

 

[kazeakuma]

Just for fun, unplug the Liteon and see what happens. I know the drives are on different channels, but we're starting to grasp at straws. I would try and see if it's a conflicting device in the system, windows can do weird things.

 

[Muse]

Originally posted by: kazeakuma
Just for fun, unplug the Liteon and see what happens. I know the drives are on different channels, but we're starting to grasp at straws. I would try and see if it's a conflicting device in the system, windows can do weird things.

Well, as long as it was working I watched The Matrix (2nd time for me). I've had this problem around a week. I'll try removing the Liteon in the morning. Thanks for the help...

I just had another idea. I think I hooked up a Zip drive (IDE) on the secondary slave a couple weeks ago. I think it a fair bet that if I remove that, the problem will resolve. I have very little need of that Zip drive.

 

[techfuzz]

I just thought of something, try disabling auto insert notification for your drives. Windows may be trying to poll your drives for media periodically and that is what is causing the skipping you're experiencing.

techfuzz

 

[Muse]

Originally posted by: techfuzz
I just thought of something, try disabling auto insert notification for your drives. Windows may be trying to poll your drives for media periodically and that is what is causing the skipping you're experiencing.

techfuzz

The skipping was happening sporadically and in PIO Mode, since the drive would not run at all in Ultra DMA mode any more. My theory was right, and more so. Looking in the box I see that I had attached my Zip drive to the primary slave about May 22nd, and hadn't used the DVD drive since then until last week when I discovered I couldn't play a new DVD. I thought it was defective and quickly discovered that I couldn't play any DVD. I'd completely forgotten about having connected the Zip drive, which had been in the box but was unconnected. This morning I disconnected the Zip drive, reconfigured Primary Master to run in DMA when available, rebooted and the drive is working. I guess I could try the Zip on the secondary slave and see if my Liteon CR-RW works OK. Actually, I have to swap this Zip 100 for the Zip 250 that's in my other less used machine, but I don't know if that will impact the situation. As I said, I have little occasion to use my Zip drives lately. I might do some occasional backup stuff with them. I could also put the Zip drive on the secondary slave of my Promise TX2 Ultra100 IDE controller and see how it fares there. I have 3 WD 80 GB 8 MB HDs on the Promise now.

Thanks for the help. I'd tried uninstalling the Pioneer DVD drive before without benefit but I would not have thought of uninstalling the IDE channel itself.