Stupid Comcast

[necine]

Originally posted by: 1sikbITCH
Here you go, OP:

http://www.dslreports.com/forum/remark,14763419

There's 7 pages of Comcast customers all complaining about that same ATT node.

In the future, when having ISP and internet related issues (as opposed to networking issues), you may find it helpful to start by checking the Comcast forum at broadbandreports.com. Even though I've nver had problems with Comcast, I still visit occasionally to see what the latest upgrades or price increases are coming.

Thanks for the info...

 

[necine]

Originally posted by: spidey07

Originally posted by: necine

Originally posted by: spidey07
I don't see any problem here, and I giggle at the lunacy.

Just a quick backup - the entire class A 12./8 is AT&T.

This has nothing to do with comcast or you losing service.

So what does this have to do with... As per my research alot of people in my area are having the same problems.

There is no guarantee for latency on your connection.

that means there isn't a problem.

You're rediculous. Just because there isn't a guarantee on a TV you purchase, and the TV breaks in a week... that doesn't mean there is a problem? Of course there is a problem. I'm gettin super-high pings, dropped connections, dropped packets... basically a unstable/unreliable connection. It sucks.

 

[1sikbITCH]

You are absolutely wrong. You should have read this before you accepted their service:

http://www.comcast.net/terms/subscriber.jsp

8. Limitation of Liability; No Warranties; Warnings

1. Limited Warranty: THE COMCAST EQUIPMENT AND THE SERVICE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMCAST NOR ITS AFFILIATES, SUPPLIERS, OR AGENTS WARRANT THAT ANY CONNECTION TO, TRANSMISSION OVER, OR RESULTS OF THE COMCAST EQUIPMENT OR THE SERVICE WILL MEET CUSTOMER'S REQUIREMENTS OR WILL PROVIDE UNINTERRUPTED USE OR WILL OPERATE AS REQUIRED, UNINTERUPTED, AT ANY MINIMUM SPEED, OR ERROR FREE. YOUR SOLE REMEDY FOR SERVICE INTERRUPTION SHALL BE LIMITED TO A PRORATED CREDIT UPON REQUEST ONLY IN THE EVENT OF COMPLETE FAILURE OF THE SERVICE DUE TO A TECHNICAL MALFUNCTION FOR TWENTY-FOUR (24) CONSECUTIVE HOURS OR MORE.

 

[necine]

Originally posted by: 1sikbITCH
You are absolutely wrong. You should have read this before you accepted their service:

http://www.comcast.net/terms/subscriber.jsp

8. Limitation of Liability; No Warranties; Warnings

1. Limited Warranty: THE COMCAST EQUIPMENT AND THE SERVICE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMCAST NOR ITS AFFILIATES, SUPPLIERS, OR AGENTS WARRANT THAT ANY CONNECTION TO, TRANSMISSION OVER, OR RESULTS OF THE COMCAST EQUIPMENT OR THE SERVICE WILL MEET CUSTOMER'S REQUIREMENTS OR WILL PROVIDE UNINTERRUPTED USE OR WILL OPERATE AS REQUIRED, UNINTERUPTED, AT ANY MINIMUM SPEED, OR ERROR FREE. YOUR SOLE REMEDY FOR SERVICE INTERRUPTION SHALL BE LIMITED TO A PRORATED CREDIT UPON REQUEST ONLY IN THE EVENT OF COMPLETE FAILURE OF THE SERVICE DUE TO A TECHNICAL MALFUNCTION FOR TWENTY-FOUR (24) CONSECUTIVE HOURS OR MORE.

Every company has some stupid TOS like that to rid themselves of liability. That doesn't mean that there isn't a problem. I understand the fact that based on there TOS they are not liable for my outages. However, why do they keep sending technicians to my house to try to fix the problem??? Obviously they recognize that there is in fact a problem and they at least appear to be working to fix it... however inane their efforts might be.

I couldn't have any broadband service if I didn't accept TOS that stated that. In more or less words I'm sure that EVERY broadband ISP says the same ******.

Obviously there is a problem if they've given me credit for the two weeks my problem has been happening even though according to their TOS they dont have to.

 

[c3p0]

Well of course there is a problem here. If you're experiencing super-high pings, dropped connections, dropped packets... basically a unstable/unreliable connection, then there is a problem. I'm not going to try to figure out if it's your problem or Comcast's problem. There are just too many things that could be causing this. What I will say is that I also had unresolved problems with Comcast for almost 6 months. They nor I could seem to correct them. So I dropped them and moved on to another provider. After 2 years I couldn't be happier about that decision. So for my 2 cents, if you're not satisfied with your ISP's service, get another one. It's just not worth the time and effort to fix them. I would seriously consider dial-up before going back to Comcast. Good luck solving your problem!

c3p0
:beer:

 

[tw1164]

Originally posted by: c3p0
Well of course there is a problem here. If you're experiencing super-high pings, dropped connections, dropped packets... basically a unstable/unreliable connection, then there is a problem. I'm not going to try to figure out if it's your problem or Comcast's problem. There are just too many things that could be causing this. What I will say is that I also had unresolved problems with Comcast for almost 6 months. They nor I could seem to correct them. So I dropped them and moved on to another provider. After 2 years I couldn't be happier about that decision. So for my 2 cents, if you're not satisfied with your ISP's service, get another one. It's just not worth the time and effort to fix them. I would seriously consider dial-up before going back to Comcast. Good luck solving your problem!

c3p0
:beer:

Yep, I did the same thing. I was having alot of problems w/ my comcast connection. I dropped comcast and change to FIOS, problem solved. I can't wait until verzion starts to offer TV in my area, I'll dump comcast cable for that too.

 

[JonnyBlaze]

here is my tracert from the boston area:

C:\>tracert 204.127.195.1

Tracing route to rwcscix01-v16.comcast.net [204.127.195.1]
over a maximum of 30 hops:

1 7 ms 7 ms 7 ms 10.216.104.1
2 6 ms 7 ms 7 ms 68.87.151.5
3 156 ms 221 ms 247 ms 10g-9-4-ar02.woburn.ma.boston.comcast.net [68.87.144.41]
4 10 ms 9 ms 18 ms 12.118.88.9
5 73 ms 77 ms 74 ms tbr2-p012702.cb1ma.ip.att.net [12.123.40.214]
6 77 ms 75 ms 76 ms tbr2-cl5.cgcil.ip.att.net [12.122.10.106]
7 72 ms 77 ms 71 ms tbr1-cl22.cgcil.ip.att.net [12.122.9.133]
8 72 ms 74 ms 73 ms tbr1-cl1.sffca.ip.att.net [12.122.10.6]
9 71 ms 78 ms 71 ms gar4-p300.sffca.ip.att.net [12.123.13.174]
10 73 ms 73 ms 72 ms idf22-gsr12-1-pos-6-0.rwc1.attens.net [12.122.255.222]
11 82 ms 78 ms 80 ms rwcsbix11-1-4.attbi.com [63.241.85.234]
12 * * * Request timed out.
13 72 ms 79 ms 72 ms rwcscix01-v16.comcast.net [204.127.195.1]

Trace complete.

everything looks good. have you tried a new modem?