I have 2 laptops now, a 20.1" LCD, and a 23" LCD HDTV, two 19" LCDs, and three 19" LCDs I've bought and resold recently, not a single one of them had on or dead pixels. And they aren't necessarily high quality either. In other words, no it's not impossible to get a perfect one, you've just been unlucky so far.
Fallen Kell
Diamond Member
- Oct 9, 1999
- 6,153
- 504
- 126
My Dell monitor is perfect from the day I got it. My Bros Dell monitor as far as I can tell is perfect. My cheapass HDTV from Polaroid has one dead pixel which is very ignorable.
Sometimes it just sucks ass. I always get really bad luck with electronics, however, LCDs have always been good so far. I only bought three anyway.
Oh and I also have a POS Toshiba portable DVD player. I think the LCD screen on it doesn't have dead pixels. Now if only the rest of the electronics on it were just as reliable.
Sometimes it just sucks ass. I always get really bad luck with electronics, however, LCDs have always been good so far. I only bought three anyway.
Oh and I also have a POS Toshiba portable DVD player. I think the LCD screen on it doesn't have dead pixels. Now if only the rest of the electronics on it were just as reliable.
We have an Acer 22" monitor, an Envision 19" monitor, and a Dell laptop. There is a single stuck pixel on the Envision, it's hardly noticable. I used to use it as my primary monitor, it never bothered me. If there were 5 or something, that'd be annoying, but one isn't a big deal to me.
apoppin
Lifer
nothing wrong with ACER ... midrange and sometimes good value ... just make damn sure to check it out first and/or have easy exchange privileges
even the *better* LCDs have stuck pixels - to the point there is a 'minimum' needed before some e-tailers will exchange them.
Can you tell NEC that? They won't exchange my 20WMGX2 with 1 stuck pixel (green pixel in the corner).
Or better yet, show me this policy so I can get them to exchange it. Otherwise stop spreading the misinformation.:|
Edit: I created this account just so people won't fall into thinking NEC has a zero dead pixel policy if they search these forums.. which I thought before buying my LCD. Not that I mind the stuck pixel much, it's barely noticeable, but so people don't get false ideas.
NEC's support policies seem to vary based on who you get on the phone. I don't know about their dead pixel policy specifically, but I was once trying to get an advanced replacement on a dead 90GX2 and the guy told me they charge a $50 fee for that. I protested and said I had done it with them in the past with no problems, but he said that it only applied to their pro monitor lines and not their consumer ones. I settled with a standard RMA at first, but changed my mind and called again ten minutes later to tell them I was willing to pay, and the new guy said they have no such policy and do advanced replacements on all monitors for free. 
That's why email or intarweb support is preferred. There is a record which individuals can be held accountable for. It's obviously muy more convenient and efficient too. Even the thought of dictating an alphanumeric serial number or such is loco.
Stuck pixels aren't a fact of life but are a result of pricing pressure. Willing to pay more without the effort or abuse of an exchange policy? Pony up for a "medical grade" monitor.
Stuck pixels aren't a fact of life but are a result of pricing pressure. Willing to pay more without the effort or abuse of an exchange policy? Pony up for a "medical grade" monitor.
AFAIK NEC has no "no dead pixel" policy whatsoever. If you sweet talk them they may give you a refurb.
The 20WMGX2 is class ISO 13406-2, meaning: http://www.behardware.com/medi...s/00/20/IMG0020103.gif
The 20WMGX2 is class ISO 13406-2, meaning: http://www.behardware.com/medi...s/00/20/IMG0020103.gif
That's exactly what I do - and even a $50 difference is worth it, IMO.
I got a S*****ng at Staples back in November 2006 - dead pixel. Went back for an exchange - hot pixel. Went back again - one dead, one hot, and indentation in the corner of the screen.
Never again this brand!
But B&M gives you an opportunity to do it. Worth every "overpaid" penny!
Here is an online java applet that runs full screen.
click 'Launch the JScreenFix' at the bottom of the page . . .
click 'Launch the JScreenFix' at the bottom of the page . . .
I think some people get a little worked up about a dead pixel and are return happy. It isn't the end of the world folks. Yes, it would be nice to have a perfect monitor, but my Huyndai L90D+ has a bright red glowing pixel on boot, in the middle of the screen, about an 1.5" down. However, after booting I rarely ever even notice it and it is invisible now in Ubuntu/Firefox.
I have a 19" Rosewill that I have used on a VGA 4port KVM for a year. I decided that I wanted to use it as a main monitor last week, using DVI. I found out that it goes nuts connected to my Biostar TA690G DVI. It says input out of range constantly. I was going to blame the board, but swapped the Hyundai monitor back it and it all works fine. The Rosewill DVI is borked. Oh well, no big deal, it is back happy on the KVM VGA doing a good job. I installed Linux on this board and was going to blame it for a dead NIC too, but I didn't give up. I found out it worked fine with XP, dead with Ubuntu. After testing with XP, I found that XP puts the NIC chip to sleep on shutdown. On a hunch, I pulled the power cord and plugged it back in. Evidently this cleared the NIC, my network came to life, and has worked perfect for about a week now.
Stop thinking about yourself, and also think of all the piles of returned hardware companies like BestBuy have to deal with. Justageek just dumped 3 monitors on them that I would likely have been satisfied with. They can't resell any again as new, probably will eat them, and yet most people would accept one dead pixel, I would. When one person writes about all the monitors/hardware they returned, it seems like others seem to think it is an appropriate norm, "Oh, I didn't like my Acer, so I got a Samsung, you know the Samsung didn't just look right in my favorite game, so I took it back for a LG, I didn't like it so I got my money back and got a Dell". Someone has to deal with it somewhere because people want to return stuff constantly. You can bet it affects the prices, and eventually they have to change policies because of it. Look at Costco, people were buying big screen TVs with the intent of using them for a year, or until a new model came out, then returning them because they had a "lifetime warranty". It was abused badly, and the policy doesn't exist any more. I know people that returned so much Costco merchandise they were told if they returned any more within a period of time, Costco would be forced to give them their money back for their memebership and permanently cancel them, very sad.
I spend time to make an informed decision and live with it unless something is drastically wrong. In 20 years of building PCs here is my list of returns:
1) I returned a D-Link 514(?) router to Newegg that died within a month or so. I intended to send it to D-Link, but Newegg kindly offered an exchange. Newegg's return policies have changed dramatically since i have done business there, but I still trust them.
2) TigerDirect Outlets got a Biostar socket 939 motherboard back. It had traces burned in half out of the box, maybe a return when I bought it, they tried to stiff me for restocking fees, now they require a managers approval for even defective merchandise. I HATE buying from them because I see people opening boxes and taking stuff out that I know is not going back in. They still owe me $75 for it.
3) ZZF got back a socket 370 motherboard that didn't have onboard audio as it claimed. I did check the manufactures website first, which agreed with ZZF, but there were header pins only, no chips or working sound, not even the special cable to connect to it.
Duds that should have maybe should of went back, instead I don't buy from them any more:
1) Hawking print server with a mind of its own, never would hold settings
2) A4Tech wireless keyboard mouse that went nuts and died with the first set of batteries, just out of warranty. Support said "they are junk, you should buy the more expensive model"
3) Kensington mouse form CompUSSR that skipped and tracked on its own on any surface from day 1, worst buy ever, and they flat refused return because I lost the sales slip.
4) HP inkjet that died within one week after the warranty expired, still have new unused ink for the POS somewhere
5) RCA 20" TV also died immediately after the 90day warranty expired. It died again immediately after a costly 30day repair warranty expired and got hurled into the college dorm dumpster, it lasted 6 months tops, from Best Buy for the record. Didn't research this dud well enough, my fault.
My theory is simple, research and buy what is right and you usually don't have problems, live with your decisions. I have 2 criteria I research, it must work with Linux and it must work with Windows, after that I look for the model I want. I have many PCs/Servers, including a 6 yr old AMD XP 1600 with WinXP that still functions for using TurboTax as it's sole purpose. I have put on a quieter heatsink/fan and replaced aging video cards once and that is it. When I get done with a PC, it is donated to poor people or charities, and the XP box is heading out soon even though it still works fine. VMware is taking its place. I still have a working Pentium 200 MMX CPU if you need one, ran its whole working life overclocked to 225Mhz (3x75).
Now we can talk about the $1400 of fraud charges on my wife's credit card, all at Australian liquer stores last Saturday. She hasn't even been to Australia in over 2 years, nor has she even used the card since April. Now THIS is a reason to get upset. Once I get through this, maybe I can buy 2 more LCD monitors, still researching.
I am getting off my soapbox, sorry for venting.
I have a 19" Rosewill that I have used on a VGA 4port KVM for a year. I decided that I wanted to use it as a main monitor last week, using DVI. I found out that it goes nuts connected to my Biostar TA690G DVI. It says input out of range constantly. I was going to blame the board, but swapped the Hyundai monitor back it and it all works fine. The Rosewill DVI is borked. Oh well, no big deal, it is back happy on the KVM VGA doing a good job. I installed Linux on this board and was going to blame it for a dead NIC too, but I didn't give up. I found out it worked fine with XP, dead with Ubuntu. After testing with XP, I found that XP puts the NIC chip to sleep on shutdown. On a hunch, I pulled the power cord and plugged it back in. Evidently this cleared the NIC, my network came to life, and has worked perfect for about a week now.
Stop thinking about yourself, and also think of all the piles of returned hardware companies like BestBuy have to deal with. Justageek just dumped 3 monitors on them that I would likely have been satisfied with. They can't resell any again as new, probably will eat them, and yet most people would accept one dead pixel, I would. When one person writes about all the monitors/hardware they returned, it seems like others seem to think it is an appropriate norm, "Oh, I didn't like my Acer, so I got a Samsung, you know the Samsung didn't just look right in my favorite game, so I took it back for a LG, I didn't like it so I got my money back and got a Dell". Someone has to deal with it somewhere because people want to return stuff constantly. You can bet it affects the prices, and eventually they have to change policies because of it. Look at Costco, people were buying big screen TVs with the intent of using them for a year, or until a new model came out, then returning them because they had a "lifetime warranty". It was abused badly, and the policy doesn't exist any more. I know people that returned so much Costco merchandise they were told if they returned any more within a period of time, Costco would be forced to give them their money back for their memebership and permanently cancel them, very sad.
I spend time to make an informed decision and live with it unless something is drastically wrong. In 20 years of building PCs here is my list of returns:
1) I returned a D-Link 514(?) router to Newegg that died within a month or so. I intended to send it to D-Link, but Newegg kindly offered an exchange. Newegg's return policies have changed dramatically since i have done business there, but I still trust them.
2) TigerDirect Outlets got a Biostar socket 939 motherboard back. It had traces burned in half out of the box, maybe a return when I bought it, they tried to stiff me for restocking fees, now they require a managers approval for even defective merchandise. I HATE buying from them because I see people opening boxes and taking stuff out that I know is not going back in. They still owe me $75 for it.
3) ZZF got back a socket 370 motherboard that didn't have onboard audio as it claimed. I did check the manufactures website first, which agreed with ZZF, but there were header pins only, no chips or working sound, not even the special cable to connect to it.
Duds that should have maybe should of went back, instead I don't buy from them any more:
1) Hawking print server with a mind of its own, never would hold settings
2) A4Tech wireless keyboard mouse that went nuts and died with the first set of batteries, just out of warranty. Support said "they are junk, you should buy the more expensive model"
3) Kensington mouse form CompUSSR that skipped and tracked on its own on any surface from day 1, worst buy ever, and they flat refused return because I lost the sales slip.
4) HP inkjet that died within one week after the warranty expired, still have new unused ink for the POS somewhere
5) RCA 20" TV also died immediately after the 90day warranty expired. It died again immediately after a costly 30day repair warranty expired and got hurled into the college dorm dumpster, it lasted 6 months tops, from Best Buy for the record. Didn't research this dud well enough, my fault.
My theory is simple, research and buy what is right and you usually don't have problems, live with your decisions. I have 2 criteria I research, it must work with Linux and it must work with Windows, after that I look for the model I want. I have many PCs/Servers, including a 6 yr old AMD XP 1600 with WinXP that still functions for using TurboTax as it's sole purpose. I have put on a quieter heatsink/fan and replaced aging video cards once and that is it. When I get done with a PC, it is donated to poor people or charities, and the XP box is heading out soon even though it still works fine. VMware is taking its place. I still have a working Pentium 200 MMX CPU if you need one, ran its whole working life overclocked to 225Mhz (3x75).
Now we can talk about the $1400 of fraud charges on my wife's credit card, all at Australian liquer stores last Saturday. She hasn't even been to Australia in over 2 years, nor has she even used the card since April. Now THIS is a reason to get upset. Once I get through this, maybe I can buy 2 more LCD monitors, still researching.
I am getting off my soapbox, sorry for venting.
There are some other online retailers that also guarantee "satisfaction" like Dell. I believe Buy.com was one of them, although I don't know what their replacement procedures are like.
The medical LCDs are typically grayscale only and have terrible response times.
The medical LCDs are typically grayscale only and have terrible response times.
If you can return it, keep doing so until it is perfect.
It does happen alot and most people (that can't exchange it) have to accept it.
It does happen alot and most people (that can't exchange it) have to accept it.
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