Strange I.E. 6.0 problem (Help!)

[ChurchOfSubgenius]

OK, heres the deal, one of my computer illiterate friends is calling me with a problem he has a tough time explaining, I just loaded WinXP on his computer (500Mhz frankenstien with cable modem provided by Comcast in Michigan) .

When he is surfing the net, he claims that secondary windows (ones for products or online forms or other things) open but are blank white, no message...nothing.
Also when he clicks links from within Outlook (links imbedded in mail) nothing happens, no new explorer window...nothing. I have had him try to download the newest explorer but no deal, same thing and please do not suggest another browser.

Please shoot me some ideas to try, he of course thinks I should come over and re-install WinXP for him because it worked for a while.

Thanks.-Rob

 

[stockjock]

Its the "Oooh my friend is having a problem" problem!!LOL

 

[NicColt]

does he have firewall and anti-virus protection ?

 

[ChurchOfSubgenius]

He's got bulit in cable firewall and Macaffe AV

 

[Kazi]

had the same kind of problem, shortly after windows wouldnt start.. lmao I reinstalled and it worked fine. Also, seemed my Winsock was messing up on me too. All is good now

 

[FOBSIDE]

because IE is built into the OS, its actually an XP problem. reformat and reinstall.

 

[ChurchOfSubgenius]

Thanks for the help guys, guess it's time to RE,RE