Stop Screen DRIVER_IRQL_NOT_LESS_OR_EQUAL

[Crusty]

Okay, I keep on getting this.

I know it is my sound card because when I uninstall it I don't the Stop screen.

It gives me tons of mem. addrs. and usually what file the stop screen came from, it is always one of the following three. tbdsp.sys sysaudio.sys or ntoskrnl.sys .

I have a Philips Seismic Edge 5.1, Radeon 8500DV, 1gb of ram and dual pIII's @ 733. It is really frustrating, any ideas?

Oh yeah, i have tried all the drivers that I can find too.

Most of the time I get the stop screens when some sound is played by an app when there is allready a sound being played (ie. getting a new IM while watching TV).

 

[passign]

ya, i don't know, but i'm starting to think my sound card causes crashes during games. seems to go off right as i'm killing someone with a loud shotgun bang or somethin. I'm wondering if the extigy would elimate the problem or just cause more. oh well

 

[kgraeme]

I had the same problem on a system except that it was an nvidia driver throwing the error. Turns out that it wasn't a driver problem really, it was bad sectors on the hard drive right where those drivers were supposed to be.

 

[Crusty]

I had the same problem on a system except that it was an nvidia driver throwing the error. Turns out that it wasn't a driver problem really, it was bad sectors on the hard drive right where those drivers were supposed to be.

How would I go about finding out what sectors the drivers are supposed to be in? And how could I fix it?

 

[kgraeme]

I ran chkdsk. It found errors every time and the problem wouldn't go away. Then I ran a disk utility from the vendor that checked the drive and gave an error code. I then RMA'd the drive.

 

[Pink0]

if you are running XP just right click on your hard drive, choose properties, choose tools, click "check now" make sure that "check for and attempt recovery of bad sectors" is checked.

 

[Pink0]

also, one thing that is very likely to help is to remove all of the phillips software. Remove the card and put it in a different PCI slot. Then reinstall the software for it. Your problem might go away and the driver will now be on a different part of the hard drive.

 

[ElDonAntonio]

You can check this out, it's a search on MS's knowledge base:
link

Check if you have any hardware conflicts, disable all startup programs, and as someone said, try changing the card's PCI slot. A checkdisk won't hurt too.

 

[dszd0g]

Microsoft has an article in their knowledge base about using Verifier.exe. That may help with this.

 

[dszd0g]

In addition, I assume you've looked through your Event Log?

 

[Crusty]

I ran chkdsk and didn't get any errors, so Im assuming that is fine. I looked at the event log...it's saying an error about my scsi card. So i'm gonna look into fixing that.

The next thing i'm going to try is changing slots. Get back to you guys on that.

 

[Crusty]

Okay, changing slots didn't help at all.

Tommorow when I go off to school I will run the maxtor diag on my boot drive. We'll see if that turns up anything.

 

[ElDonAntonio]

What programs do you have loading at startup?

 

[dszd0g]

Mind hitting the copy button in the event log and pasting the SCSI driver error into here so we can have a look?

 

[Crusty]

10/23/2002 9:31:32 PM Lsi_u3 Error None 13 N/A CRUSTY The driver was configured with an incorrect interrupt for \Device\Scsi\Lsi_u32.

10/23/2002 9:31:32 PM Lsi_u3 Error None 9 N/A CRUSTY The device, \Device\Scsi\Lsi_u32, did not respond within the timeout period.

10/23/2002 9:31:18 PM Lsi_u3 Error None 13 N/A CRUSTY The driver was configured with an incorrect interrupt for \Device\Scsi\Lsi_u31.

Those are the log file errors. As far as what is loading at startup it is AIM, Philips Soundcard Control Panel, ATI Launch Pad, Winzip QuickPick, Internet Information Services...and that's it. This is on a fresh install of windows 2000 with sp3.

EDIT: I am getting this one too, but i just noticed it recently.

10/22/2002 2:53:26 PM Service Control Manager Error None 7026 N/A CRUSTY The following boot-start or system-start driver(s) failed to load:
i8042prt

10/22/2002 2:52:49 PM i8042prt Warning None 32 N/A CRUSTY The keyboard device does not exist or was not detected.

10/22/2002 2:52:49 PM i8042prt Warning None 20 N/A CRUSTY Could not set the keyboard indicator lights.

10/22/2002 2:52:49 PM i8042prt Warning None 19 N/A CRUSTY Could not set the keyboard typematic rate and delay.

10/22/2002 2:52:49 PM i8042prt Warning None 17 N/A CRUSTY The device sent an incorrect response(s) following a keyboard reset.

 

[dszd0g]

MCrusty, looks like you've got yourself a good old IRQ conflict. I could be wrong, but for some reason your LSI card does not like the IRQ its being given. That's nothing new for me, my Tekram (LSI chipset) card never works in the first slot I plug it into.

Does device manager show any conflicts for your SCSI controller or your sound card?

Have you looked in your motherboard manual to see what PCI slots share IRQs with your sound card and your SCSI controller?

 

[dszd0g]

BTW, those don't look like a similar format to Event log messages, but not the format I am used to Where did you get that from?

An event log entry looks like this:

Event Type: Information
Event Source: b57w2k
Event Category: None
Event ID: 9
Date: 10/20/2002
Time: 2:12:26 PM
User: N/A
Computer: DALMUTI
Description:
Broadcom NetXtreme Gigabit Ethernet: Network controller configured for 100Mb full-duplex link.
Data:
0000: 00 00 00 00 02 00 56 00 ......V.
0008: 00 00 00 00 09 00 05 40 .......@
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

 

[Crusty]

These are my irq's....i don't see any conflicts between those two cards.

System Information report written at: 10/23/2002 09:50:57 PM
[IRQs]

IRQ Number Device
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
3 Communications Port (COM1)
4 Communications Port (COM3)
6 Standard floppy disk controller
8 System CMOS/real time clock
9 Microsoft ACPI-Compliant System
9 VIA USB Universal Host Controller
9 VIA USB Universal Host Controller
12 Motherboard resources
13 Numeric data processor
14 Primary IDE Channel
15 Secondary IDE Channel
16 ALL-IN-WONDER RADEON 8500DV
16 OHCI Compliant IEEE 1394 Host Controller
16 LNE100TX Fast Ethernet Adapter Version 1.0
18 Philips PSC705 Audio
19 LSI Logic Ultra3 PCI SCSI Adapter
19 LSI Logic Ultra3 PCI SCSI Adapter



I got the event stuff by Start->Programs->Adminstrator Tools->Event Viewer
Then saved to a txt file and pasted it.

 

[dszd0g]

Originally posted by: MCrusty

10/22/2002 2:53:26 PM Service Control Manager Error None 7026 N/A CRUSTY The following boot-start or system-start driver(s) failed to load:
i8042prt

10/22/2002 2:52:49 PM i8042prt Warning None 32 N/A CRUSTY The keyboard device does not exist or was not detected.

10/22/2002 2:52:49 PM i8042prt Warning None 20 N/A CRUSTY Could not set the keyboard indicator lights.

10/22/2002 2:52:49 PM i8042prt Warning None 19 N/A CRUSTY Could not set the keyboard typematic rate and delay.

10/22/2002 2:52:49 PM i8042prt Warning None 17 N/A CRUSTY The device sent an incorrect response(s) following a keyboard reset.

Your system doesn't sound happy. That looks like a conflict with your keyboard. Either that or your motherboard isn't healthy.

Mind giving us full system specs? Please provide which PCI slot each card is in.

 

[Crusty]

mb: Asus cuv4x-d
proc: 2x pIII 733
ram: 4x 256mb Micron cas 2.5 pc 133
vid: radeon 8500dv - agp slot
net: linksys lne100tx v1-slot 1
sound: Philips Seismic Edge 5.1 - Slot 3
scsi: Tekram DC-390U3 U160 Scsi card - slot 5 (no hard drives hooked up, waiting for terminators)
hd: 1 40gb maxtor(boot) Primary Master
7200 1 60gb Maxtor(files) 7200 Secondary Master
optical: Lite-on 16x dvdrom Primary Slave
Lite-on 24x10x40 cd-rw Secondary Slave

Anything else?

 

[pillage2001]

I'll tell you the solution. Resit the sound card until you don't get that error. Believe me, I get that a million times when I accidentally knock my sound card off by a mm or two. Just resit back until you don't get it.

 

[dszd0g]

As pillage2001 said, you could try reseating your cards. You never know and I've had that fix many problems.

If you see page 26 in your manual you will see how PCI slots share.

According to the motherboard manual, PCI slots 4, 5, and the USB controller all share IRQs. PCI slot 1 (your LAN card) is sharing with your video card. A lot of people in these forums say not to use PCI slot 1, I am not sure if it is because it generally shares with the AGP slot (not on all mobos), or to give the video card
more breathing room for heat issues. I don't think that is the problem in your case, but it doesn't hurt to keep it in mind. In the CUV4X-D manual it looks like the

AGP slot can share with either slot 1 or 2. Since you don't have anything in slot 2, I am confused that the AGP slot isn't using the IRQ for slot 2. Maybe it's an error in the manual as I haven't seen the AGP slot listed under two columns on any other Asus manual I've read before.

What I do think is the issue is that Tekram card. I have had IRQ issues with that card myself in two different systems. You are getting event log errors for that card. It should be using the same IRQ as your USB controller (IRQ 9) with it in that slot (If I am reading the CUV4-X manual right). It looks like you added that card recently? Did this issue appear after you added that card? I would try removing it and see if this issue goes away. If it does go away, try moving around slots until everything is happy (while avoiding PCI slot 1)

I got the event stuff by Start->Programs->Adminstrator Tools->Event Viewer
Then saved to a txt file and pasted it.

O.K., if I right clicked on System log and chose to save it as a text file I get that format. I just browse inside the event viewer and click on the copy icon of the events I want to copy and paste. Moot point, you did provide the necessary information.

 

[ElDonAntonio]

This may not be related to your problem but is it healthy to have your graphics card share an IRQ with your network port AND your firewire interface?

 

[dszd0g]

Originally posted by: ElDonAntonio
This may not be related to your problem but is it healthy to have your graphics card share an IRQ with your network port AND your firewire interface?

I hear a lot of people here say that it is not healthy. I don't think it is the issue in this case, but it could be. The only way to know for sure is to remove the LAN card and see if the issue goes away. If it does, find another slot for it. I am more inclinded to believe the issue is the Tekram card, because I have not been impressed by their plug and pray in the past and that he is getting the LSI event log errors. I could be wrong and it could be the video card sharing with the NIC. There is no way for him to change what the firewire interface uses to the best of my knowledge.

 

[Crusty]

My network and video card seem to be working without a problem. I can move the network card though, that wouldn't be a problem. I can't do anything about the firewire because it is part of the Video Card. This weekend when I get time I will mess with my cards. Thanks for the help so far.