WhiteKnight
Platinum Member
I recently started a new job and for the past few months I?ve been in charge of designing and implementing a system that will be interfaced with an existing system at an off-site location. So far things have been on schedule and generally free of major problems. This week, one of our subcontractors happened to mention that there is a data feed that is mandatory for their device, which is part of our system, to function properly. Our install date is in less than two weeks, so as you can imagine, there?s a lot of scrambling going on.
So far, heads have been cool and no accusations or raised voices have been flying. After the subcontractor meeting, I was looking through my old emails and I happened to find an old email from the project engineer who I have been working under, we?ll call him Bob. I had asked him for a manual and he had just forwarded me a 10-15 message long email exchange from the subcontractor that had the manual attached. It turns out that in the email exchange, the subcontractor explicitly stated that the data feed was necessary. This email was from September, before I even started working at the company. In the forward to me, Bob basically said, ?Here?s the manual, I was too lazy to save it to the network drive where such things are kept?, so I just saved the manual and never even thought to read through the entire email correspondence.
Anyway, if we miss our install date, I?m sure that things won?t be pretty. I?m not looking to screw anyone over, but I?m not sure if I should just sit on this information either. There?s already some tension between Bob and our principal engineer for the project, and I certainly don?t want to get caught up in that. Any thoughts? Thanks.
Cliffs
- I?ve been in charge of designing system
- Install is in <2 weeks
- Major miscommunication between subcontractor and our team
- Discovered miscommunication is immediate superior?s fault
Update: Issue resolved
We managed to find a workaround for the problem. I didn't exactly solve it by myself, but I did manage to get things going in the right direction. Hopefully the install goes smoothly and my subsequent review (my first) goes well too.
So far, heads have been cool and no accusations or raised voices have been flying. After the subcontractor meeting, I was looking through my old emails and I happened to find an old email from the project engineer who I have been working under, we?ll call him Bob. I had asked him for a manual and he had just forwarded me a 10-15 message long email exchange from the subcontractor that had the manual attached. It turns out that in the email exchange, the subcontractor explicitly stated that the data feed was necessary. This email was from September, before I even started working at the company. In the forward to me, Bob basically said, ?Here?s the manual, I was too lazy to save it to the network drive where such things are kept?, so I just saved the manual and never even thought to read through the entire email correspondence.
Anyway, if we miss our install date, I?m sure that things won?t be pretty. I?m not looking to screw anyone over, but I?m not sure if I should just sit on this information either. There?s already some tension between Bob and our principal engineer for the project, and I certainly don?t want to get caught up in that. Any thoughts? Thanks.
Cliffs
- I?ve been in charge of designing system
- Install is in <2 weeks
- Major miscommunication between subcontractor and our team
- Discovered miscommunication is immediate superior?s fault
Update: Issue resolved
We managed to find a workaround for the problem. I didn't exactly solve it by myself, but I did manage to get things going in the right direction. Hopefully the install goes smoothly and my subsequent review (my first) goes well too.