Staples HP ZE1201 Upgrade to Ze1401

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K

kensplace

Junior Member
Jun 26, 2001
24
0
0
Cindy from Staples just called me (10:30AM Central Time ) HP is out of the ze1201 but offered to upgrade to HPze1401 at the same price with all rebates applying including the HP floppy deal. (rebate # 866-7374933) But it will take 3 weeks to received-you have a choice to accept or decline. The CSR said that they had 2200 orders for the ze1201. I accepted the order-did any one else get this call? The Only difference she said was the the ze1401 has the XP1500 cpu-bur I can not find the specs for this on the hp site:cool:
 
K

kensplace

Junior Member
Jun 26, 2001
24
0
0
I placed the order on the 28th around 9pm---from what the CSR tried to explain to me was that not all 2200 orders will not be offered the upgrade-some will get the ze1201 but they ran out and are offering the 1401 as an replacement /upgrade to the 1201 orders they cannot fill:confused:
 
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wasamicron

Senior member
Aug 3, 2001
360
0
71
I ordered mine on the 27th. Looks like the later the orders have a greater chance of getting the upgrade. Oh well, still an awsome deal.
 
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clutterking

Junior Member
Jul 26, 2002
6
0
0
here are the specs for the ze 4101, I got a call from staples this morning :D
by the way, I ordered my ze 1201 the afternoon of sept 27
 
L

LegalEagle8

Junior Member
Oct 11, 2002
2
0
0
UPDATE: It looks like this new baby will have the Radeon 7500 graphics card! Jackpot!

Just got the call myself. They are upgrading people to a HP 4101 (which I cannot find on the HP website). If I understood her correctly, she said that the only difference was that this had a 1.5GHz processor. She also said that the rebate centers were aware of this issue.

I said yes, upgrade me, and I do intend to go along at this point. However, what was an unusually long 2.5 week delay from when I ordered in late September has now becoming a 4.5 week delay. Not too hot....

FYI - Before the above call I had coincidentally called Staples and asked if I could cancel the order without the restocking fee. The rep said that if I refused delivery then it would be no charge, but that if I accepted the delivery then I would have to pay the restocking fee. I asked her about the website, which says:

A 15% restocking charge will be applied to any non-defective, open computer, notebook/laptop, digital camera, handheld computer, build-to-order computer or special/custom order furniture that is returned or exchanged. Shipping charges are non-refundable on build-to-order computers and special/custom order furniture.
Click to expand...

By my reading, this says that the charge only applies if you open the box. She disagreed with me on the interpretation. I think you could fight the credit card charge, though, on the 15% if you didn't open the box.

In any case, I wouldn't be surprised if many people say yes to the 4101 upgrade and, if something better comes along, just refuse delivery of the unit during the intervening 3 weeks.
 
K

kensplace

Junior Member
Jun 26, 2001
24
0
0
it looks like the difference is:
-the cpu is xp1500 1.33 amd
-memory is 128 ddr sdram @266
-video card is ATI MOBILITY? RADEON? 4X AGP and I think it has a TV out
anyboy else see any more differences?
 
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hawkeye81x

Golden Member
Apr 24, 2001
1,742
1
0
Got the same call this morning. 9 AM PST.
I choose to decline after reading all the talk on the main thread about
the lucky people who managed to get in on the Compaq 1500T deal.

I also didn't want to get stuck not being able to get in on the Staples rebate because I think the deadline was in about 3 weeks.
However, the CSR said I get to keep the luggage :) and I don't think Ebates will retract my discount.

So all is still well while I wait for a better deal.
 
T

Tranpkp

Member
Mar 8, 2002
46
0
0
Originally posted by: kensplace
it looks like the difference is:
-the cpu is xp1500 1.33 amd
-memory is 128 ddr sdram @266
-video card is ATI MOBILITY? RADEON? 4X AGP and I think it has a TV out
anyboy else see any more differences?
Click to expand...

The upgrade weighs more. fyi, supposedly ~7 lbs.
right now, I don't even care, I just want the laptop I have been fronting on my card since day 1 ~ 2 wks ago. Either or really doesn't matter too much to me. As long as the rebates happen. ~$600 for a notebook not bad deal really.
 
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govikes

Member
Jul 9, 2001
118
0
0
I just got the Staples call about the upgrade. Before I accepted it, I made sure that both $100 rebates would still be honored using the new model and that the Staples rebate deadline of 10/28 was extended for this deal. She assured me that Staples would honor the rebate even if I can't make the 10/28 mail-in deadline.
 
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dp004i

Golden Member
Apr 24, 2001
1,872
0
0
No calls about mine, even though I ordered on the 30th. Called Staples, they said that supposedly I'll be getting the ze1201.
 
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Triggerhappy007

Golden Member
Jan 6, 2001
1,550
0
0
I ordered on the 27th and I'm getting the upgrade. That's strange that people that ordered later are getting the original laptops.

I asked them if both rebates would still be applicable, but he said only the Staples' rebate would, and not the manufacturer's. It seems that someone above was told differently.
 
RossMAN

RossMAN

Grand Nagus
Feb 24, 2000
78,948
405
136
Originally posted by: hawkeye81x
Got the same call this morning. 9 AM PST.
I choose to decline after reading all the talk on the main thread about
the lucky people who managed to get in on the Compaq 1500T deal.

I also didn't want to get stuck not being able to get in on the Staples rebate because I think the deadline was in about 3 weeks.
However, the CSR said I get to keep the luggage :) and I don't think Ebates will retract my discount.

So all is still well while I wait for a better deal.
Click to expand...

:p
 
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govikes

Member
Jul 9, 2001
118
0
0
Triggerhappy007,
Yes, I was told both rebates would apply especially the HP rebate because they (HP) were aware of the problem (shortage of ze1201's) and it was HP that couldn't fullfill the number of ze1201's ordered. I will verify this with Staples again and hopefully get it in writing.
 
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